Moving Beans Reviews 16

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Coffee Store

Information provided by various external sources

The World's finest coffees in fully compostable and biodegradable Nespresso-compatible capsules.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed.

Been a customer for a long time.
great coffee. However seems that they may be out of business? No stock on their website. Ordered from their Ebay listings. Order never arrived. Had to get Ebay to refund me. I emailed them directly - was told I'd get an immediate refund - they didnt refund me & then stopped answering my emails. Very poor performance all round.

July 15, 2023
Unprompted review
Rated 1 out of 5 stars

Website is appalling to navigate

Website is appalling to navigate - I moved house and updated my address but twice my order was shipped to an old address. Then, I've tried to cancel my subscription and I'm still being charged. Woeful.

December 2, 2022
Unprompted review
Moving Beans logo

Reply from Moving Beans

Hi Kathryn, I'm really sorry to hear that. Please get in touch with us at hello@movingbeans.com and we can sort that out for you right away!

Rated 5 out of 5 stars

Wonderful coffee

Wonderful coffee - so good to have a decent choice, and the decaf is actually really very impressive! (I had one by accident and didn't realise it was decaf!!) Not to mention that I can pop them in the compost bin is a massive plus!!!

April 19, 2022
Unprompted review
Rated 3 out of 5 stars

Nice I guess, if you like extremely weak coffee

Ordering was easy, delivery was reasonably fast, I love that the pods are compostable but sadly the coffee just doesn’t cut it…. It’s VERY, very weak. I use three capsules per cup and it’s still not as strong as an Nespresso. I actually find Aldi’s Colombian stronger, there, I only use two capsules per cup. Don’t get me wrong, I don’t want/like excessively strong coffee, but unfortunately I won’t be buying again, not unless the strength improves…. 🤗

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing coffee and Earth-friendly

The coffee tastes amazing. Not the strongest but it goes smooth. Perfectly compatible with Nespresso (it truly fits well and does not damage the Nespresso coffee machine).

It accomplishes to solve my main issue with Nespresso or any other capsules of coffee, the continuously harm to the environment. Thanks to the compostable pods, we can continue drinking coffee pods and be eco-friendly at the same time.

I will definitely buy them again!

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

Very nice coffee, compostable and from fair trade!

I just want to say thank you 😊 I found on Facebook Moving Beans and I am chafed! Very nice coffee, compostable and from fair trade. What else can you ask? Well the coffee it’s very tasty and the mixed pack has a different variety of coffees. And last but not least, it’s a small business from Bristol! A win-win situation. I truly recommend Moving Beans.

September 13, 2021
Unprompted review
Rated 1 out of 5 stars

Must be a nice coffee if you're lucky enough to get it delivered

Ordered a starter pack on 7th August. They took the money but the order never arrived.
Complained a week later, they promised another package which again never arrived. Tracking numbers are useless, I always get "no information".
There's never a problem with any other deliveries so it's very strange and disappointing. Today is 20th of August and I had to buy different types of coffee twice since I ordered this one.
It's only one star because zero is not possible.

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Really great taste

Really great taste. Difficult to find with compostable pods but love those. Had to order some extra as they are flying in our household. Coffees are really creamy and flavoury. Timely delivery too. And environmentally friendly. Well done, movingbeans!

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

So impressed

I'm so impressed with these coffee pods. We always buy compostable but the previous brand was just ok. Moving Beans coffees are so much better - especially the Colombian. Highly recommended

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great coffee!

Ordered a selection of coffees, Indonesian, Colombian, reserve and classic, very impressed for the price! Love that their compostible and biodegradable. Will definately order again.

February 6, 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed having purchased these pods advertised as compostable expecting to be able to put these in garden compost .... you can't, they have to be put into food waste collection which we don't have. So just having to throw them into household waste. Not impressed with the coffee either :-(

November 25, 2020
Unprompted review
Moving Beans logo

Reply from Moving Beans

Hi Richard,

The information on our website and on each of the packs does state that the pods need to be disposed of in food waste collection bins. I'm sorry if this was not clear to you. However, it is perfectly safe to throw them out in your general waste.

It's a shame that you didn't like the coffee. We take great care in sourcing great coffee and it sounds like you received a faulty pack. It may also be that the packs you ordered weren't to your taste.

If you reach out to us directly (drop us an email at info@movingbeans.com), we'd be happy to replace the coffee you received free of charge and we can recommend something new that you might like more.

Thanks,
Dan @ The Moving Beans Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look