I have often popped into the store for bits and pieces but on this occasion I thought it important to mention a young man that was extremely helpful a few weeks ago. His name was Chris and he went out... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have often popped into the store for bits and pieces but on this occasion I thought it important to mention a young man that was extremely helpful a few weeks ago. His name was Chris and he went out... See more
Company replied
Richard from Willesden really helped me a lot today really needed these products and couldn’t find them on shelf and he went above and beyond to locate, such great patience thank you so much excellen... See more
Company replied
I've started using this branch more recently, the staff are always so helpful and go above and beyond to help, Richard in particular is always great nothing is too much. Will only be using the Willes... See more
Company replied
Order for click and collect. I received a confirmation of ready for collection When I arrived for collection the items was not ready and add to wait and queue at the till. I was very uncomfortable bee... See more
Company replied
Written by the company
High Road, NW10 2JJ, London, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Richard was knowledgeable, Polite and fast service

Reply from MP Moran - Willesden
Richard from Willesden, was great helping me . Great communication and help.

Reply from MP Moran - Willesden
Richard from Willesden really helped me a lot today really needed these products and couldn’t find them on shelf and he went above and beyond to locate, such great patience thank you so much excellent staff

Reply from MP Moran - Willesden
Richard from Willesden super efficient and helpful today showed me around and got me exactly what I needed and referenced similar products . Excellent

Reply from MP Moran - Willesden
I’m very happy with the customer service.
Richard Ned-Coipel serve me and I am very satisfied.

Reply from MP Moran - Willesden
Richard from Willesden was excellent today very fast and and knowledgeable

Reply from MP Moran - Willesden
I recently renovated a bathroom for a customer I called at MP Morans and found everything I needed in one place with the assistance of one of the staff called Chris he was very knowledgable pleasant and helpful and sorted my order out in no time which saved me a lot of time I will definitely return in the future thanks Chris.

Reply from MP Moran - Willesden
I have often popped into the store for bits and pieces but on this occasion I thought it important to mention a young man that was extremely helpful a few weeks ago. His name was Chris and he went out of his way to help me with suggestions and ideas about renovating my bathroom. As a result I bought what I needed there and then,

Reply from MP Moran - Willesden
Thank you Richard from plumbing department to assist today with my order

Reply from MP Moran - Willesden
I use Morans often, so have had the pleasure of dealing with Chris at the Willesden Branch regularly. He is so knowledgable and helpful. Chris goes out of his way all the time to help me find what i need and is friendly and approachable. He is a credit to Morans!

Reply from MP Moran - Willesden
Came to willesden today not a plumber but Richard was very patient and helped me out a lot quality service today thank you

Reply from MP Moran - Willesden
Chris from Willesden plumbing has been absolutely amazing. Incredibly helpful, professional, and always goes the extra mile. Without his support, my business wouldn't be thriving the way it is. Truly grateful for everything – highly recommended!

Reply from MP Moran - Willesden
Great service as always from Brandon on the plumbing team.

Reply from MP Moran - Willesden
Terry and Reece were a very big help
10/10 service

Reply from MP Moran - Willesden
Had a great experience in the Willesden branch recently. I needed some help/advice with a paint query & Terry was a great help! Will definitely be back!

Reply from MP Moran - Willesden

Reply from MP Moran - Willesden
To the guy at willsden branch hardware section who answered the phone to me yesterday he went above and beyond went and checked their stock physically and took it behind the counter until I made my online order, I had some bad experience with other companies advertising a dewalt force body warmer in size small and got sent out sizes large and extra large but MP Moran have shined through and made my day, it might not seem like much but when your 5ft 5 having clothes that actually fit you and not swamp you on site means a lot massive thank you again

Reply from MP Moran - Willesden
From the security on the gate, to the first person on the shop floor, to the team in the click and collect office; it was all positive and all about getting you exactly what you want with a genuinely friendly manner and attitude.
Thank you!

Reply from MP Moran - Willesden
Quick delivery and help getting the item up the stairs.

Reply from MP Moran - Willesden
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.