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Rated 5 out of 5 stars

Everything delivered and useable as requested. We underestimated the effort to fully erect and dismantle which meant we couldn’t use it to get to all the upper level gutters around the house. But it w... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience recently when we had a job that required a small mobile scaffold. The product range was presented to suit our needs. The amount of documentation supplied for assembly in... See more

Company replied

Rated 2 out of 5 stars

WA review. Experienced, Competent and Confident is the Scaff crew who work at Henderson WA led by Nathan Hammil the site Supervisor an absolute asset to this company who delivers the highest q... See more

Rated 3 out of 5 stars

I am still chasing an invoice nearly 2 weeks after payment was processed on our M/Card & works were completed??? this is their response Final invoice gets sent out after completion of works. It... See more

Company replied

Company details

  1. Construction Machine Dealer
  2. Furniture Store
  3. Handyman
  4. Home Help Service Agency
  5. Tool Store

Information provided by various external sources

Aluminium Scaffold Specialist. We have specified and created our own aluminium scaffold range which we use for our hire operations daily, and we can sell to you direct. Walk-Through Scaffold Mobile Scaffold Folding Scaffold Medium Duty SupaScaf Light Duty EasyScaf - (really easy to handle) Our own LockScaf - (includes security point to prevent removal of components on erected towers) We Sell, Hire and in some states provide labour as well.


Contact info

3.1

Average

TrustScore 3 out of 5

383 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Overall i am very happy with the…

Overall i am very happy with the purchase of the scaffold, the only disappointing part was the delivery time (10 days)

December 13, 2020
Mrscaffold logo

Reply from Mrscaffold

Hi David,

Thank you for your feedback. We understand your concerns with delivery, not having a depot in SA makes it a little harder to get orders out there in a timely fashion. We are always working on improving our process.

Kind Regards,

Rated 5 out of 5 stars

As always great service

As always great service, very professional and quick to help. Highly recommend Mr Scaffold.

December 11, 2020
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Reply from Mrscaffold

Hi Anna,

We appreciate your referral and thank you for the positive feedback.

Kind Regards,

Rated 5 out of 5 stars

Great service..

Great service... Quick and Easy to arrange.

Setup of scaffold was easy also.

December 9, 2020
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Reply from Mrscaffold

Hi Andrew,

Thank you for the positive feedback.

Kind Regards,

Rated 4 out of 5 stars

Everything was excellent

Everything was excellent, except delivery.
It was delivered to the wrong shed and I was only told about this as 1 of our staff saw this and told me

December 7, 2020
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Reply from Mrscaffold

Hi Scott,

Thank you for the positive feedback, sorry we didnt land it in the right spot but glad to hear it wasnt too much of a convenience.

Kind Regards,

Rated 5 out of 5 stars

Well done

Good experience deliver the day it was booked for and picked up when finished
Great communication and helpful staff
Would highly recomend

December 3, 2020
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Reply from Mrscaffold

Hi Colin,

Thank you for the positive feedback, we appreciate the kind words and recommendation.

Kind Regards,

Rated 5 out of 5 stars

We have used Mr Scaffold 3 times in…

We have used Mr Scaffold 3 times in almost 10 yrs and they are just so easy to deal with. I received a quote from them within 30 minutes of calling them, I replied within the hour, just before midday and next day delivery was no trouble at all.
Brilliant to deal with!

December 1, 2020
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Reply from Mrscaffold

Hi Simon,

Thank you for the positive feedback, we look forward to working with you again in the future.

Kind Regards,

Rated 5 out of 5 stars

Second positive experience with Mr Scaffold

Recently I needed to upgrade my Mr Scaffold scaffolding so contacted their head office. The service was prompt and efficient and my questions were answered quickly.
I picked up the scaffold in Melbourne a few days later and Tony at the warehouse was very friendly and helpful and nothing was too much trouble.
Overall I had great service from a company which sells a good value product and I am happy to recommend them.

November 27, 2020
Unprompted review
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Reply from Mrscaffold

Hi Jonathon,

We appreciate you taking the time to give us your feedback. Thank you for the kind words they have been passed on to the team.

Kind Regards,

Rated 5 out of 5 stars

Great service

Great service. Over the phone hire was helpful and the delivery was excellent.

November 23, 2020
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Reply from Mrscaffold

Hi Brad,

We appreciate the positive review, your feedback has been passed on to the hire team.

Kind Regards,

Rated 5 out of 5 stars

Excellent service

Excellent service, only needed a small quantity but the staff at Mr Scaffold were extremely helpful. Delivery was prompt as well.
Recommended for all scaffolding requirements.
Thanks

November 16, 2020
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Reply from Mrscaffold

Hi Brett,

Thanks for the positive feedback, we appreciate your recommendation.

Kind Regards,

Rated 5 out of 5 stars

This purchase of my scaffold tower

This purchase of my scaffold tower exceeded my expectations. Delivery was within 48 hrs and no fuss. Highly recommend this company.

November 16, 2020
Mrscaffold logo

Reply from Mrscaffold

Hi George,

Thanks for the positive feedback, we appreciate your reference.

Kind Regards,

Rated 5 out of 5 stars

Great service from tony at Melbourne…

Great service from tony at Melbourne store . Couldn’t speak highly of that gentleman. Helped me with everything I need in a rush .
Thanks tony

November 10, 2020
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Reply from Mrscaffold

Hi Luke,

Thanks for the positive review, we will pass your message on to Tony our VIC depot manager who is always leading from the front.

Kind Regards,

Rated 4 out of 5 stars

simon at qld branch was extremely…

simon at qld branch was extremely helpful, sales in sydney however need to lift their game and follow thru.

November 4, 2020
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Reply from Mrscaffold

Hi Rik,

Thanks for taking the time to give us your feedback. One of our reps will be in contact to discuss this in further detail as we are always aiming to improve our service.

Kind Regards,

Rated 5 out of 5 stars

Quick and good service

Quick and accurate service,easy to deal with.

October 22, 2020
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Reply from Mrscaffold

Hi Waleed,

Thanks for the positive feedback.

Kind Regards,

Rated 1 out of 5 stars

Set me back a couple of weeks waiting for them

Gave me the wrong thing and then set me back a couple of weeks in my work waiting for the right things to be delivered.
I imagine they are good when things don't go pear-shaped, but really have a lacklustre performance in fixing their mistakes.

Your reply just makes things worst - it adds falsehood to the poor performance.
"Isolated"? You dropped the parts off at the Bulahdelah post office - that is in the middle of town, next to the Pacific Highway, the main multi-lane freeway north of Sydney.

October 22, 2020
Mrscaffold logo

Reply from Mrscaffold

Hi Elizabeth,

Again we apologize for the mix up with delivery. Given your isolated location it is hard to expedite the delivery. We had the correct parts on there way the day you called in, from there it is with our 3rd party freight forwarder to get the goods to you in your location. We understand what an inconvenience this may have been but we did what we could from our end.

Thanks for taking the time to give us your feedback and we do hope you'll use us again in future.

Kind Regards,

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