Everything delivered and useable as requested. We underestimated the effort to fully erect and dismantle which meant we couldn’t use it to get to all the upper level gutters around the house. But it w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a fantastic experience recently when we had a job that required a small mobile scaffold. The product range was presented to suit our needs. The amount of documentation supplied for assembly in... See more
Company replied
WA review. Experienced, Competent and Confident is the Scaff crew who work at Henderson WA led by Nathan Hammil the site Supervisor an absolute asset to this company who delivers the highest q... See more
I am still chasing an invoice nearly 2 weeks after payment was processed on our M/Card & works were completed??? this is their response Final invoice gets sent out after completion of works. It... See more
Company replied
Company details
Information provided by various external sources
Aluminium Scaffold Specialist. We have specified and created our own aluminium scaffold range which we use for our hire operations daily, and we can sell to you direct. Walk-Through Scaffold Mobile Scaffold Folding Scaffold Medium Duty SupaScaf Light Duty EasyScaf - (really easy to handle) Our own LockScaf - (includes security point to prevent removal of components on erected towers) We Sell, Hire and in some states provide labour as well.
Contact info
12 Lagana Place, 2164, Wetherill Park
- 1300 677 223
- marketing@mrscaffold.com.au
- mrscaffold.com.au
great service and delivery of…
great service and delivery of products...
Always accommodating to my requirements in a speedy fashion...
October 19, 2020
Reply from Mrscaffold
Hi Daniel,
Thanks for the positive feedback, we look forward to working with you again soon.
Kind Regards
prompt and great service
October 19, 2020
Reply from Mrscaffold
Hi Antony,
Thanks for taking the time to give us your feedback.
Kind Regards,
Communication was fantastic
October 16, 2020
Reply from Mrscaffold
Hi Peter,
We appreciate the positive feedback.
Kind Regards,
Great service!
October 15, 2020
Reply from Mrscaffold
Hi Nick,
Thanks for the positive feedback.
Kind Regards,
Good post purchase communication
Good post purchase communication, stock availability was poor as we had to wait unduly for the items to be received. However good customer service relations were made as a compensation for the stock unavailability was made. Overall we were VERY Happy and would definitely do business again with Mr Scaffold.
October 13, 2020
Reply from Mrscaffold
Hi Gail,
Thank you for your feedback, we appreciate your review.
Kind Regards,
Easy company to deal with
Easy company to deal with. Made my job easy. Highly recommend.
October 13, 2020
Reply from Mrscaffold
Hi John,
We appreciate the positive feedback! Thanks for the taking the time to give us your review and we appreciate your recommendation!
Kind Regards,
the guy i spoke to over the phone easy…
the guy i spoke to over the phone easy to talk to ,good service and delivery time also good ,be happy to deal with this company again , . " a well oiled machine " thanks
October 13, 2020
Reply from Mrscaffold
Hi Graeme,
Thank you for taking the time to give us your feedback, we appreciate the positive review! Glad to hear we were "firing on all cylinders" when helping you out on this one Graeme. We look forward to working with you again soon.
Kind Regards,
Easy to use with no experience needed
We had no prior experience with scaffolding and we were blown away how easy and safe it was. Very kind delivery person gave us very useful tips and showed us the basics and only left when he was sure we knew what we are doing and our scaffolding was half built. It was extremely helpful. The scaffolding is light, feels very stable and secure and is very easy to put together. The whole hire process was very easy with a lot of guidance on the way. Thank you very much for making our DIY reno easy and cost effective!
October 9, 2020
Reply from Mrscaffold
Hi Patricia,
We really appreciate your kind words and positive review. Thank you for taking the time to give us your valuable feedback! The team were all smiling reading this one, we were glad to have helped you out on your project and we all look forward to working with you again soon!
Kind Regards,
Listen to the client.
I asked for the option to send the item to the work address in Newcastle this was not an option in the quote.
I asked for the quote to be sent to a specific email address not the one on record ... was sent to the wrong email.
Credit details were given but payment was delayed for over 3 hours so the item could not be dispatched.
Was assured the item would be delivered to my address on time, to date it has not arrived.
October 5, 2020
Unprompted review
Reply from Mrscaffold
Hi Walter,
Firstly, we apologize for any inconvenience caused by the delays. The team works hard to get the orders out on time as quickly as possible and after checking through our files, we can be certain that we had your items on the trucks the day following payment. From there, it lies with our 3rd party transport company to get it to you as promptly as possible.
To address the issues regarding delivery options and being sent to the incorrect email address.. Sales takes full responsibility for this. Your enquiry was handled by one of our new team members and it seems as though there was a fault in our training procedures which we have since rectified thanks to your comments.
Again, we apologize for any inconvenience on this matter. We'd love the opportunity to work with you again and would like to offer you a further $100 off your next order, just mention this post.
Kind Regards,
Mr Scaffold provide a fantastic Service…
Mr Scaffold provide a fantastic Service and Product,,with staff who create awesome Customer Service
October 3, 2020
Unprompted review
Reply from Mrscaffold
Hi Christopher,
Thank you for taking the time to complete our review. We appreciate the positive feedback and are pleased to hear of your experience with Mr Scaffold!
Kind Regards,
Reply from Mrscaffold
Hi Daniel,
We were happy to help you out with your project and we appreciate the positive feedback! We look forward to working with you again soon.
Kind Regards,
Reply from Mrscaffold
Hi Jeremy,
Thank you for your positive feedback! We hope to work with you again soon.
Thanks
Jake
Reply from Mrscaffold
Hi Michael,
We appreciate your positive feedback and look forward to working with you again soon!
Kind Regards,
All Good.
I have dealt with Mr Scaffold for over ten years and the service has always been good and that is why I keep going back to them.
September 15, 2020
Unprompted review
Reply from Mrscaffold
Hi Gary,
Thanks for your positive feedback! Its been a pleasure working with you over the years and we look forward to doing business with you again soon.
Kind Regards,
Easy to deal with and got my scaff…
Easy to deal with and got my scaff within 2 days.
September 8, 2020
Unprompted review
Reply from Mrscaffold
Hi Tim,
Thanks for taking the time to complete our review, we appreciate the positive feedback! We look forward to working with you again soon.
Kind Regards,
Very good service
September 1, 2020
Unprompted review
Reply from Mrscaffold
Hi Simon,
Thank you for taking the time to give us your feedback! We will pass on the kind words and we look forward to working with you again soon.
Kind Regards,
All Good
All Good. On time as promised. Reasonable price. Well constructed.
September 1, 2020
Unprompted review
Reply from Mrscaffold
Hi Ehiri,
We appreciate the positive feedback. Thank you for taking the time to leave a review and we look forward to working with you again soon!
Kind Regards,
excellent service
excellent service. No hassle , give then call, good customer service. I like me scafgoldimg . I always get from them and i will again.
August 25, 2020
Unprompted review
Reply from Mrscaffold
Hi Pradip,
We appreciate you taking the time to complete our review! Its a pleasure working with you and we look forward to doing business again soon. Thanks for the reccomendation!
Kind Regards,
Clear Quote and Comms
Mr Scaffold were prompt and willing to help out with a tricky situation. Their quote and communications were very clear. Highly recommend.
August 18, 2020
Unprompted review
Reply from Mrscaffold
Hi Joanne,
Thank you for taking the time to complete our review, we appreciate your positive feedback! We are pleased to hear of your experience and look forward to working with you again in future.
Kind Regards,
Sales service was excellent
Sales service was excellent, quoted immediately and followed up sale, adjusted quantities as we required, delivery 1 day earlier than expected.
Driver was helpful and followed sure covidvrules re temp and signing in.
Would not hesitate to use again or recommend.
Keep up the excellent work
August 16, 2020
Unprompted review
Reply from Mrscaffold
Hi Shaun,
Thank you for taking the time to give us your feedback. We are very aware of what is required during these uncertain times and are more than happy to work with our customers toward a positive outcome for all! We appreciate the recommendation and look forward to working with you again in future.
Kind Regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.