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Rated 5 out of 5 stars

Everything delivered and useable as requested. We underestimated the effort to fully erect and dismantle which meant we couldn’t use it to get to all the upper level gutters around the house. But it w... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience recently when we had a job that required a small mobile scaffold. The product range was presented to suit our needs. The amount of documentation supplied for assembly in... See more

Company replied

Rated 2 out of 5 stars

WA review. Experienced, Competent and Confident is the Scaff crew who work at Henderson WA led by Nathan Hammil the site Supervisor an absolute asset to this company who delivers the highest q... See more

Rated 3 out of 5 stars

I am still chasing an invoice nearly 2 weeks after payment was processed on our M/Card & works were completed??? this is their response Final invoice gets sent out after completion of works. It... See more

Company replied

Company details

  1. Construction Machine Dealer
  2. Furniture Store
  3. Handyman
  4. Home Help Service Agency
  5. Tool Store

Information provided by various external sources

Aluminium Scaffold Specialist. We have specified and created our own aluminium scaffold range which we use for our hire operations daily, and we can sell to you direct. Walk-Through Scaffold Mobile Scaffold Folding Scaffold Medium Duty SupaScaf Light Duty EasyScaf - (really easy to handle) Our own LockScaf - (includes security point to prevent removal of components on erected towers) We Sell, Hire and in some states provide labour as well.


Contact info

3.1

Average

TrustScore 3 out of 5

383 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

amazing service

amazing service, thank you for making it easy for an amateur!

March 11, 2020
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi There,

Thank you for taking the time to complete our review. Our product is simple, and easy to use! If you do have any questions please let us know.

Kind Regards,

Rated 5 out of 5 stars

Very happy with the customer service we…

Very happy with the customer service we received from this business

March 5, 2020
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi There,

We appreciate the positive feedback! We are always looking to deliver on customer service, we are glad to hear we have found the mark here. We look forward to working with you in future.

Kind Regards,

Rated 5 out of 5 stars

arrived on time

arrived on time , fantastic quality,

March 3, 2020
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Brett,

Thanks for your feedback. It was a pleasure doing business.

Kind Regards

Rated 5 out of 5 stars

good very professional

April 26, 2019
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Damian,

Thank you for the positive feedback. We look forward to working with you again in future.

Kind Regards,

Rated 1 out of 5 stars

I had to call back 5 times to chase…

I had to call back 5 times to chase delivery of scaffold that had been paid for. depot rang and asked when I`m picking up the order..clearly did not read the order form. We have purchased multiple times with you guys. people simply did not do their job...still waiting for delivery too

April 17, 2019
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Matt,

We apologize once again for the breakdown in service. We have identified the issue and are working towards a solution. We appreciate your business and hope you'll look to use us again in future.

Kind Regards,

Rated 5 out of 5 stars

Great service

Great service, great products.

April 10, 2019
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Adam,

Thanks for taking the time to leave us a review, we appreciate the positive feedback. We look forward to working with you again in future.

Kind Regards,

Rated 4 out of 5 stars

scaffolding is good but instruction re…

scaffolding is good but instruction re assembly could be improved especially for first time users.

February 18, 2019
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi There,

Thank you for taking the time to complete our review. We are always available on the phones should you have any questions on the scaffold.

Kind Regards,

Rated 4 out of 5 stars

Fairly prompt in response time to…

Fairly prompt in response time to query.

Excellent turnaround in supplying product.

February 12, 2019
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Andrea,

Thank you for taking the time to complete our review. We''re glad to hear you were happy with the service and we look forward to doing business with you again in future.

Kind Regards,

Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company, they could not do enough to help us with our purchase and made sure it was ready for pick up in such a short turn around.

January 25, 2019
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Debbie,

We appreciate the positive feed back and glad you were happy with the service. We look forward to helping you again in future.

Kind Regards,

Rated 5 out of 5 stars

Prompt easy transaction

Prompt easy transaction

Friendly helpful staff

January 20, 2019
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Garry,

Thanks for taking the time to complete our review. It was a pleasure doing business and we look forward to doing it again soon.

Kind Regards,

Rated 5 out of 5 stars

Even over the Christmas Break.

Even over the Christmas Break Mr Scaffold had my Purchase here at Wauchope in record time. Jake was very Professional and on time getting back to me with my quote.
All in all they are very easy to deal with.

January 9, 2019
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Gary,

Thank you for taking the time to leave us a review. We will pass on the positive feedback to the team! Thank you and we look forward to working with you again in the future!

Kind Regards,

Rated 5 out of 5 stars

An absolutely fantastic experience for…

An absolutely fantastic experience for CPH mining &civil. Prompt and accurate information.regards product, availability, delivery. Could not wish for more. Well done

November 27, 2018
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Colin,

Thank you for taking the time to complete our review. It sounds like an all round positive experience which we are very happy to hear! We look forward to doing business with CPH again in future.

Kind Regards,

Rated 5 out of 5 stars

Good product

Good product, fast service, easy to deal with

November 20, 2018
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Andrew,

Thank you for leaving us a positive review. We appreciate your business and look forward to working with you again in future.

Kind Regards,

Rated 1 out of 5 stars

Promised a delivery time and actually…

Promised a delivery time and actually the equipment arrived one week after

November 4, 2018
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi John,

We are sorry to hear of this. According to our notes, no delivery time was ever guaranteed through Sales. It was left to our warehouse manager to organize with yourself as per our procedure. Feel free to give us a call to discuss this in more detail.

Kind Regards,

Rated 5 out of 5 stars

Great friendly service from Pat in…

Great friendly service from Pat in Melbourne, good scaffolding too

November 4, 2018
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi John,

Thank you for taking the time to complete our review. We will certainly pass your feedback on to Pat! We are happy to hear you are pleased with the product. We look forward to working with you again in future.

Kind Regards,

Rated 5 out of 5 stars

Friendly very helpful staff

Friendly very helpful staff, from sales team to store man.

October 10, 2018
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Theunis,

Thank you for taking the time to complete our review. We appreciate the positive feedback and will pass it on to the team!

Kind Regards,

Rated 4 out of 5 stars

Sales was extremely good

Sales was extremely good. Able to arrange own freight without trouble. Only downside was dispatch label was almost lost. I think it could have been more securely attached.

October 9, 2018
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Trevor,

Thank you for the review! We will pass on your feedback to the warehouse so we can stop this from happening again.

Kind Regards,

Rated 5 out of 5 stars

Good service

September 26, 2018
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Ian,

Thank you for leaving us a review, we look forward to working with you again in future.

Kind Regards,

Rated 5 out of 5 stars

Very clear and easy communication

Very clear and easy communication, transaction was quick and delivery was even quicker. I dealt with Jake in sales and would recommend his services, very professional. The product is great, exactly what I was after and at a reasonable and competitive price. Would recommend this company and product.

September 24, 2018
Unprompted review
Mrscaffold logo

Reply from Mrscaffold

Hi Jessica,

Thank you for taking the time to complete our review, we really appreciate the positive feedback. It seems as though the team as a whole have done really well here which is great to hear. We will pass the feedback on to the right departments. Once again, we really appreciate the positive feedback and we look forward to working with you again in future!

Kind Regards,

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