Mybespokebed Reviews 101

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing Sofa! we had the luxury ultima cinema sofa delivered yesterday. blown away by the quality as it was very reasonably priced for a cinema sofa, the other quotes we were getting were almost... See more

Rated 5 out of 5 stars

Had a great experience with my bespoke bed. The guys who dealt with our order were very professional however could have a laugh also which helped. The beds we ordered were delivered on time as promise... See more

Rated 1 out of 5 stars

I'm not sure where all these good reviews are coming from. Not only did the bed arrive late after several delivery dates were missed, I received a badly constructed bed. Where do I even start from? Th... See more

Rated 1 out of 5 stars

I still haven't received a replacement mattress. They ignore phone calls, emails and WhatsApp messages. The next step is to pursue Trading Standards. PLEASE, PLEASE, PLEASE DO NOT WASTE YOUR GOOD EAR... See more

Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Sofa Store

Written by the company

Luxury Bespoke Home Interiors. Specialists in Luxury Bespoke Beds and Sofa's


Contact info

3.8

Great

TrustScore 4 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love the bed

Love the bed! The delivery was smooth. The self assembly was easy as well. We specifically ordered the low bed so our dogs can easily get on and off. They surely love it too.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

We are very happy with this bed

We are very happy with this bed, coming on a month from purchase now, for multiple reasons. Sturdiness of the additional supports below is one big reason. At this price, hassle free purchase, and good work by the installation person.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

The bed is sturdy

The bed is sturdy. It can easily take weight upto 300kgs. The sober finish makes it feel classy and the simple shape add to that feeling. Overall, super happy.

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

Follow up

They still continue to give me dates of when there coming to bring the new slats and new otamen box that came damaged .i have stayed in countless times thinking they will come but they continue to not come and then just ignore all my calls and texts .

This is being taken to trading standards

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Go For It - Best Quality

Using The Luxury Giovani Double bed From Last 3 months and what a quality! design is so attractive. go for it. you will love this product.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

The Luxury Carveletti bed is a…

The Luxury Carveletti bed is a masterpiece of both aesthetics and comfort. Its stunning design elevates the beauty of my bedroom, and the plush softness guarantees a truly luxurious sleeping experience. A perfect haven for both style and relaxation.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Thrilled with my purchase of the Luxury…

Thrilled with my purchase of the Luxury Super Orthopedic Mattress! Its support has banished my persistent back pain overnight. The quality is outstanding, and the comfort it offers is unmatched. Waking up without any discomfort has been a game-changer for me. Highly recommend this mattress for a restful, pain-free sleep.

November 22, 2023
Unprompted review
Rated 4 out of 5 stars

Teddy Bed - Best Bed

Teddy Bed - Best Bed I Ever had. i got 21% Discount Price And Quality is Superb. Go For Teddy Bed. You Will Love It.

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

Let me start by saying I’ve never in my…

Let me start by saying I’ve never in my life left a negative review but after a horrific experience I felt I had to.
initial communication was brilliant and “Emma” on what’s app was super helpful and that’s where the positive ends really.
I paid extra for express delivery 7-10 days. On day I contacted to ask
For a delivery date and was advised someone would be in touch-no one was but 2 days later the bed arrived( when I was out-but luckily happened to come home as delivery was about to drive away).
Bed was carried upstairs and 2 walls were damaged (I didn’t complain as bed looked heavy and luckily the decorator was due in a few days for snagging). The bed was built at an additonal cost of £50 which I had agreed to but courier didn’t know they were to build-only deliver. But they did and left.
About 15mins later I thought the bed looked smaller than I expected. I ordered super king size. So I measured against our guest bed which is a kingsize and it matched. I contacted “Emma” and she asked for photos which I sent and agreed it was incorrect and bed would be collected and replaced within the week.
Within a few days the material on headboard was sagging-I didn’t care as it wasn’t my bed.
After 2 weeks, multiple ignored messages and calls I was advised bed swap would take place on the Saturday. I waited in all day and no one came. No one answered my messages or calls despite continually being active. After a further 3 weeks and multiple ignored messages, my partner messaged as a new customer and got a response immediately. After a few messages we were again advised the following Saturday. Again I waited in all day and no one arrived.
Another week of ignored messages passed and I sent a threat of trading standards and suddenly got a text that my bed swap would take place in another weeks time. It finally did! Luckily! However yet again the “courier” wasn’t aware it was a swap, tried to charge me £30 to dismantle the incorrect bed and £50 to build correct one. I refused and said to just deliver new bed and leave it at that. Of course realising they weren’t going to get original bed without doing it they reluctantly agreed to do the swap free of charge.
We are happy with the bed and the quality is lovely. However the full experience has been horrific. I have also enquired multiple times for a refund on express delivery since we were all in about 7 weeks rather than 7 days but of course nothing, no reply. I wouldn’t recommend this company at all.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Bought the bed which is actually beautiful and paid for gas lift for storage. Slight damage to the frame but barely noticeable, however, NO GAS LIFT PROVIDED!
Got in touch with the company, was asked to send photos which I did back in July. NO RESPONSE. They've took my money and do not care in the slightest.

October 16, 2023
Unprompted review
Rated 1 out of 5 stars

FOLLOW UP FROM PREVIOUS REVIEW...…

I still haven't received a replacement mattress. They ignore phone calls, emails and WhatsApp messages. The next step is to pursue Trading Standards.
PLEASE, PLEASE, PLEASE DO NOT WASTE YOUR GOOD EARNED MONEY ON THIS SO-CALLED COMPANY, PLEASE BUY FROM A REPUTABLE STORE THAT PUTS CUSTOMER CARE.AT THE FOREFRONT OF EVERYTHING THEY DO. BAD WORKMANSHIP, WEBSITE PHOTOS LOOK FAR MORE LUXURIOUS THAN THEY ACTUALLY ARE. I HAVE PICTURES TO PROVE IT. KEEP YOUR MONEY PEOPLE OR REGRET IT FOR THE REST OF YOUR LIFE.

June 5, 2023
Rated 5 out of 5 stars

Wonderful shopping experience buying 2…

Wonderful shopping experience buying 2 beds from my bespoke bed

September 19, 2023
Unprompted review
Mybespokebed logo

Reply from Mybespokebed

Hi , thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

Rated 5 out of 5 stars

love my new teddy bed

love my new teddy bed. such a unique design at a very good price

September 12, 2023
Unprompted review
Mybespokebed logo

Reply from Mybespokebed

Hi , thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and that you love your new bed!

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