Myfaceclub reported my review when I didn’t make a positive review. Many other reviews that have the same experience as well. After I complained and wanted my money back, they said that I can have it... See more
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I was asking if they could refund my membership fee and was assigned to some agents. The agents telling me I could not refund and it and didn't hear my pleading until I've been transferred to another... See more
Firstly, I didn't realise I was entering a subscription Secondly, I have no emails or confirmations of the projector I've ordered which was awhile ago. But the money has came out my account yet I... See more
Company replied
Emily from Escalation department reach me out after the incident on refunding my money to my account. This services is Great for every individual who’s been affected by Automated Deductions thru our o... See more
Hasn’t replied to negative reviews
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**SCAMMERS*** BEWARE*****
If I could give less than 1 star I would... Scammers, take money from your bank, then won't give it back. I've never heard of this company, didn't sign up to anything, bunch of scammers, absolute lowest of the lows
Feedback regarding my experience and the score I've given
The Support Team's Agent Zara was very helpful solving my issue. I appreciate her assistance and kindly cooperation.
Amazing support
I was asking if they could refund my…
I was asking if they could refund my membership fee and was assigned to some agents. The agents telling me I could not refund and it and didn't hear my pleading until I've been transferred to another agent named Andy, he/she was not only attend to my concerns but make sure that my requests could be approved. Luckily, my request was granted thanks to Andy.
Eugene assisted to solve my problem.
Issue addressed
.than you for attending to my request.
Scam
Scam! Be careful! My mother lost money in here. Don't believe false comments.
Close my account, and I want money back!
Problem still
Not solved.
No to 5 stars for stealing money.
Emily from Escalation department reach…
Emily from Escalation department reach me out after the incident on refunding my money to my account. This services is Great for every individual who’s been affected by Automated Deductions thru our own banking accounts. I really appreciated the gesture on reaching me out and will be happy to share my experience. Thanks Emily!
Complete scam !!!
Complete scam !!!
I got scammed by this company, paid 2 euros then was advised that it was a 10€ biweekly membership. Really hard to cancel the membership. They asked me to leave a 5 star review to get a refund !!
Great customer service
Considering how we dread having to face Monday after a great festive weekend I'd like to extend a huge thank you to a consultant by the name Grace with a stellar job she did, my frustration quickly turned to gratitude with her great customer service she went above and beyond to make sure my issue was resolved
Mary helped with excellent professional…
Mary helped with excellent professional advice. The company are a quality group and they provide excellent service.
I am getting immediate response from…
I am getting immediate response from calisca
Great communication
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