Fahlo Reviews 9,325

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the bracelets as cute, comfortable, and well-made, making them excellent gifts for animal lovers. The app is frequently lauded for its engaging user experience, allowing people to track animals, learn facts, and feel connected to conservation efforts. Many people appreciate the excellent customer service, noting quick responses and helpful resolutions to issues. However, some customers also noted dissatisfaction when tracked animals stopped sending signals, requiring the purchase of a new bracelet rather than a replacement. A few other people also felt that the app's frequent promotional pop-ups detracted from the user experience, and some reported issues with receiving duplicate animals or missing tracking cards in their orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting the bracelets' appeal and the unique... See more

Application

Reviewers highlight positive aspects of the app, with many expressing love for its functionality and the... See more

User experience

Reviewers mention positive feedback about user experience, finding the app and overall experience fun,... See more

Order

Clients share ambiguous opinions on order, with many expressing satisfaction with the quick delivery and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love my animals, though I am sad that they don’t just give you a new animal to track when one looses signal. I lost my polar bear and dolphin and it says I have to buy a new bracelet. I did... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

I ordered the bracelet for a present (in the UK) and was worried it wouldn't arrive on time, it came 2 days later and I love it, I can't wait to hear all about the Turtles journey!

Rated 5 out of 5 stars

Great customer service, beautiful bracelet. The bracelets were a gift and the recipient loves them and is enjoying tracking her dolphin 🐬, whale 🐳 and shark 🦈. I would recommend to anyone, any age... See more


Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love this

I love this! My animals are so alive and active. I bought all my kids one for Christmas. Getting ready to find out which ones they want this year. Everyone should get 5.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love

I bought all of my family members one for Christmas and we have enjoyed them so much that we have continued to buy them. They’ve been so much fun to follow and learn about.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

I love Fahlo a alot

I love Fahlo a lot because they help animals in need and I also love that I get to see where the animals go. I love the information that we get on that specific animal. And I also love that Fahlo is getting people involved with helping the animals in need. Thank you!

May 22, 2026
Unprompted review
Rated 3 out of 5 stars

Its ok brackets are nice but only gives…

Its ok brackets are nice but only gives animals updates once a week i was gonna go bracelet crazy but idk if imma buy anymore till the update system gets more frequent had my tiger for a week and had 1 update… disappointed great idea bad execution sadly

May 22, 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi Joseph,

Thanks so much for taking the time to leave a review! The timing of updates can vary depending on the species and the specific safety protocols set by our wildlife partners. These guidelines are in place to protect the animals and ensure all tracking data is collected responsibly and safely in the wild.

If you’d like us to take a closer look at your specific animal or tracking experience, please email us at cx@myfahlo.com and we’ll be happy to help further!

- Bailey

Rated 2 out of 5 stars

Animal stopped tracking... too bad!

If your animal stops tracking, you should just get another one! You should not have to purchase another, that's awful!

May 21, 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi Toni,

Thanks so much for taking the time to share your thoughts with us. We understand how frustrating it can feel if tracking stops sooner than expected. Our trackers can last 1–2 years, but we do guarantee 6 months of tracking. This policy helps us continue supporting our wildlife partners and funding conservation efforts, which is a core part of our mission.

Please email us at cx@myfahlo.com so we can take a closer look at your specific situation and help however we can!

- Bailey

Rated 5 out of 5 stars

Fahlo

My daughter, granddaughters and I all track different animals and we love it. It’s even better that purchasing from Fahlo helps protect the animals.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

❤️❤️❤️I absolutely love fahlo

❤️❤️❤️I absolutely love fahlo, I've been collecting them for years. The bracelets are beautiful and I have one of their cards. I do understand they are a bit pricey but that's because part of your purchase goes to an organization to save the animal you choose. And the beads are made of rocks like lava rock or sky rock etc. and if your animal stops tracking due to the tracker gets damaged or lost you will have a new animal of the same kind to track. Alongside all of that when you click on your animal it gives you information, videos, and pictures to learn about that I have found very interesting. I have loved fahlo so much I showed it to my friends and they have bought their own fahlo bracelets. So If you ever get the chance to get a fahlo bracelet or stuff animal I would recommend doing it for you or for a present I got one for my best friend and she loved it. I do recommend fahlo.❤️❤️❤️

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Simply great

Simply great! Being able to see the journey of those amazing animals is such a unique experience

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

CUTE

It is the cutest overall experience, the bracelet is adorable, and then you get your own animal (with a name) and you get to see where they travel around and learn fun facts. Such an awesome gift for any animal lover, please everyone try it out - and the money really goes to a good place, save the animals ❤️

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Ordering bracelets was super easy

Ordering bracelets was super easy, and setting them up was also simple. Not to mention when your animal stops sending signals the app will replace the animal by allowing you to track another one! Overall I love my bracelet and I definitely think they are a perfect gift for other animal lovers!

May 19, 2026
Unprompted review
Rated 3 out of 5 stars

Good mission - dogged by excessive ads

The mission and the product is really good. And I really want to give this 5 stars.

But if I want to recieve notifications whenever my tracked animal move, I also have to be prepared for at least 2 promotional notifications sent by the app every single day. And the notifications can't be separated on android. The only option you can turn off is "limited product drops", but even then you still get way too many adverts.

I really like Fahlo and enjoy tracking both my animals, but I've had to mute the app purely to stop the advertising spam. As soon as they implement a way to opt out of marketing while keeping notifications for your tracked animal, I will happily update this.

May 20, 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi Matthew,

Thank you so much for your support and for sharing your honest feedback. We’re really glad to hear you’ve been enjoying both the mission and the experience of tracking your animals.

We understand wanting more control over which notifications you receive, and we appreciate you pointing this out. Our team is always looking at ways to improve the app experience, and feedback like yours is incredibly helpful as we continue making updates.

We’re grateful to have you as part of the Fahlo community, and we’re so happy you’ve enjoyed following your animals’ journeys. If there’s ever anything we can help with, please email us at cx@myfahlo.com. Thank you again for supporting conservation efforts around the world!

- Bailey

Rated 5 out of 5 stars

So cute and colourful

So cute and colourful! Fits perfectly and feels so comfortable on my wrist. Love getting to know about my chosen animal😍

May 17, 2026
Unprompted review

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