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Fahlo Reviews 9,314

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the bracelets as cute, comfortable, and well-made, making them excellent gifts for animal lovers. The app is frequently lauded for its engaging user experience, allowing people to track animals, learn facts, and feel connected to conservation efforts. Many people appreciate the excellent customer service, noting quick responses and helpful resolutions to issues. However, some customers also noted dissatisfaction when tracked animals stopped sending signals, requiring the purchase of a new bracelet rather than a replacement. A few other people also felt that the app's frequent promotional pop-ups detracted from the user experience, and some reported issues with receiving duplicate animals or missing tracking cards in their orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting the bracelets' appeal and the unique... See more

Application

Reviewers highlight positive aspects of the app, with many expressing love for its functionality and the... See more

User experience

Reviewers mention positive feedback about user experience, finding the app and overall experience fun,... See more

Order

Clients share ambiguous opinions on order, with many expressing satisfaction with the quick delivery and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love my animals, though I am sad that they don’t just give you a new animal to track when one looses signal. I lost my polar bear and dolphin and it says I have to buy a new bracelet. I did... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

I ordered the bracelet for a present (in the UK) and was worried it wouldn't arrive on time, it came 2 days later and I love it, I can't wait to hear all about the Turtles journey!

Rated 5 out of 5 stars

Great customer service, beautiful bracelet. The bracelets were a gift and the recipient loves them and is enjoying tracking her dolphin 🐬, whale 🐳 and shark 🦈. I would recommend to anyone, any age... See more

Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have been a consistent costumer since…

I have been a consistent costumer since I first received a Fahlo bracelet; I now have a total of 8 bracelets and I’m hoping to continue to support Fahlo and their mission. The bracelets themselves are beautiful, but I think the conservation proceeds in every purchase is the most amazing part. These bracelets bring awareness to animal conservation and give people a more exciting way to make a difference. Fahlo is really making a difference for so many animals all over the world and it feels amazing to know that I am a little part of that along with so many others.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Get this app

Really cool idea and made really well. Cute animals with helpful information too. The bracelets are just the cool cherry on top. Must have for animal lovers.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Cute and fun!!!

I really like it because they are all these cool animals and and you can see the history about the animals that you chose and even better the animal you chose you can have a video of them in real life!!!!!!!!!!!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Love the updates

The only update or message I love receiving. I track a Tiger Shark. She loves Miami and the Bahamas. Occasionally she'll visit the Carolina's.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

It's so amazing I got to track my very own leopard

It's so amazing I got to track my very own leopard named rosy she is so cute and the app is easy to navigate and use the only thing I would change would be to let everyone get one free animal so everyone can get a animal to track of their own but overall fahlo is a really good app

June 5, 2026
Unprompted review

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