Fahlo Reviews 9,314

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the bracelets as cute, comfortable, and well-made, making them excellent gifts for animal lovers. The app is frequently lauded for its engaging user experience, allowing people to track animals, learn facts, and feel connected to conservation efforts. Many people appreciate the excellent customer service, noting quick responses and helpful resolutions to issues. However, some customers also noted dissatisfaction when tracked animals stopped sending signals, requiring the purchase of a new bracelet rather than a replacement. A few other people also felt that the app's frequent promotional pop-ups detracted from the user experience, and some reported issues with receiving duplicate animals or missing tracking cards in their orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting the bracelets' appeal and the unique... See more

Application

Reviewers highlight positive aspects of the app, with many expressing love for its functionality and the... See more

User experience

Reviewers mention positive feedback about user experience, finding the app and overall experience fun,... See more

Order

Clients share ambiguous opinions on order, with many expressing satisfaction with the quick delivery and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love my animals, though I am sad that they don’t just give you a new animal to track when one looses signal. I lost my polar bear and dolphin and it says I have to buy a new bracelet. I did... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

I ordered the bracelet for a present (in the UK) and was worried it wouldn't arrive on time, it came 2 days later and I love it, I can't wait to hear all about the Turtles journey!

Rated 5 out of 5 stars

Great customer service, beautiful bracelet. The bracelets were a gift and the recipient loves them and is enjoying tracking her dolphin 🐬, whale 🐳 and shark 🦈. I would recommend to anyone, any age... See more


Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I love the app but one thing that I…

I love the app but one thing that I want from the app is that you can preview your animal that stoped there tracker so you can look were they have been and see the updates from the past and also see if there species is endangered or not.

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

Absolutely love my animals

Absolutely love my animals, though I am sad that they don’t just give you a new animal to track when one looses signal. I lost my polar bear and dolphin and it says I have to buy a new bracelet. I didn’t have that issue with my shark thankfully.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great family fun!

My kids love love love this app and the animal updates! Our family enjoys keeping up with their penguins and manatee and the merchandise is always so fun for them to play with and wear!

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service was great

I reached out to the customer service team to help add our animals to our account because as a mom, I of course misplaced the cards with the QR codes. My son was so upset he wouldn’t be able to learn about his animals. But the customer service team was extremely quick with their responses (we worked with Ryan) and thorough in helping us get everything figured out! We needed to create a new account with my email instead of using Apple to log in and Ryan walked us through the steps to do that so my son could log into the app on his iPad to track the animals on his own. We have our profile up and running and my son can now track the 3 animals we are tracking! He’s so excited and hasn’t stopped talking about it! Thank you all again! This is a great cause and fun experience!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend!

I bought a Fahlo animal tracker for my daughters birthday because she absolutely loves animals, and it has been one of the most meaningful gifts I’ve given her. She was so excited to learn about her animal (the red wolf), follow his journey, and see where he travels in the wild with his pack.

What makes Fahlo even more special is that it combines education, conservation, and fun in a way that’s engaging for kids and adults alike. Knowing that a portion of the purchase supports real wildlife conservation and endangered species research makes it feel like we’re contributing to something bigger.

The bracelet is beautiful, the tracking experience is easy to use, and the updates help keep my daughter interested and invested in protecting wildlife. I highly recommend Fahlo to any animal lover or parent looking for a unique gift that inspires curiosity and supports an important cause.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Worthwhile charity

I love the fact that you can support a worthwhile charity and actually be involved in tracking your animals. I have ordered 2 more, dolphins this time, and I got a free bracelet to track a Red Panda! I love this!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Wearing my bracelets makes me think…like a child again.

Wearing my bracelets makes me think about our planet, and everything that tries to co-exist and survive on it. The bracelet starts conversations and always allows me to bring up my love of animals, especially elephants. Tracking my animals is an amazing bonus and the app is super simple to navigate as well. Bring back your childhood curiosity, learn, wear a great bracelet and support the conservation of animals and our planets. Lotta wins for just a small purchase.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

i love fahlo

It’s great feeling like i’m helping the animals and environments in the world and hopefully i am helping.

June 3, 2026
Unprompted review

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