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Fahlo Reviews 9,315

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the bracelets as cute, comfortable, and well-made, making them excellent gifts for animal lovers. The app is frequently lauded for its engaging user experience, allowing people to track animals, learn facts, and feel connected to conservation efforts. Many people appreciate the excellent customer service, noting quick responses and helpful resolutions to issues. However, some customers also noted dissatisfaction when tracked animals stopped sending signals, requiring the purchase of a new bracelet rather than a replacement. A few other people also felt that the app's frequent promotional pop-ups detracted from the user experience, and some reported issues with receiving duplicate animals or missing tracking cards in their orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting the bracelets' appeal and the unique... See more

Application

Reviewers highlight positive aspects of the app, with many expressing love for its functionality and the... See more

User experience

Reviewers mention positive feedback about user experience, finding the app and overall experience fun,... See more

Order

Clients share ambiguous opinions on order, with many expressing satisfaction with the quick delivery and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love my animals, though I am sad that they don’t just give you a new animal to track when one looses signal. I lost my polar bear and dolphin and it says I have to buy a new bracelet. I did... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

I ordered the bracelet for a present (in the UK) and was worried it wouldn't arrive on time, it came 2 days later and I love it, I can't wait to hear all about the Turtles journey!

Rated 5 out of 5 stars

Great customer service, beautiful bracelet. The bracelets were a gift and the recipient loves them and is enjoying tracking her dolphin 🐬, whale 🐳 and shark 🦈. I would recommend to anyone, any age... See more

Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My niece brought one home as a gift…

My niece brought one home as a gift from her boyfriend and showed all of us at home and us being animal lovers ate it up and decided to order a big batch and we are absolutely hooked!!! I can't wait to get some of the other animals. The only downside is I lost my original turtle which they did say could happen but I have been able to track a new one so all is well 😁

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

First hand look!!

I love watching my turtle travel to see where they go and my children like it too. It's nice to see first hand where these amazing animals are traveling to.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Animal conservationist must have

Fahlo is an amazing app, bridging the gap between animals and ppl that love them... The only improvement I would love to see is the more endangered animals listed first and maybe more animals added to the app

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I love Fahlo

I love Fahlo. I'm a huge lover of animals and I enjoy tracking the different routes 😄
It's cool to wear the bracelets! I think necklace option or ankle bracelets would be awesome!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great app, fun to follow along with an animal. It helps to feel connected to these animals, and root for their protection. Also very fun to learn about the species as a whole.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

love for dolphins

First of all what took place was I visited Florida and my daughter-in-law turned me on to this bracelet, I am a big dolphin lover and just to know that I have some part in helping an animal such as a dolphin brings me joy I love the bracelet and I love Per!

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

I love checking in and seeing how my penguin is doing and where he is. This is a wonderful app for animal lovers and I love the bracelet! It gets a lot of comments.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Wildlife Lover

I love wildlife, and love the interaction through Fahlo. The bracelets are fun to wear, as well.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Love love love

My daughter and I love this she’s shows me her wale shark and penguin every and I show her my sea turtle we are looking at getting one of every creature

April 4, 2026
Unprompted review

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