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Fahlo Reviews 9,318

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the bracelets as cute, comfortable, and well-made, making them excellent gifts for animal lovers. The app is frequently lauded for its engaging user experience, allowing people to track animals, learn facts, and feel connected to conservation efforts. Many people appreciate the excellent customer service, noting quick responses and helpful resolutions to issues. However, some customers also noted dissatisfaction when tracked animals stopped sending signals, requiring the purchase of a new bracelet rather than a replacement. A few other people also felt that the app's frequent promotional pop-ups detracted from the user experience, and some reported issues with receiving duplicate animals or missing tracking cards in their orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting the bracelets' appeal and the unique... See more

Application

Reviewers highlight positive aspects of the app, with many expressing love for its functionality and the... See more

User experience

Reviewers mention positive feedback about user experience, finding the app and overall experience fun,... See more

Order

Clients share ambiguous opinions on order, with many expressing satisfaction with the quick delivery and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love my animals, though I am sad that they don’t just give you a new animal to track when one looses signal. I lost my polar bear and dolphin and it says I have to buy a new bracelet. I did... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

I ordered the bracelet for a present (in the UK) and was worried it wouldn't arrive on time, it came 2 days later and I love it, I can't wait to hear all about the Turtles journey!

Rated 5 out of 5 stars

Great customer service, beautiful bracelet. The bracelets were a gift and the recipient loves them and is enjoying tracking her dolphin 🐬, whale 🐳 and shark 🦈. I would recommend to anyone, any age... See more

Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Underwhelmed

Underwhelmed.
I dont like the beads. They look cheap.
Come with a printed postcard.
They give 10% profit to charities.
Returns are to Texas from uk (recommend tracked postage).

May 25, 2026
Unprompted review
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Reply from Fahlo

Hi there,

We’re sorry to hear that your experience didn’t meet expectations, and we truly appreciate you taking the time to share your feedback.

Our mission has always been to create products that help connect people with wildlife while supporting conservation efforts around the world. A portion of every purchase goes directly toward our nonprofit wildlife partners and the research and protection work they do for the animals we track.

If you’d be willing to give us the opportunity to help further, please email us at cx@myfahlo.com. Our team would be happy to look into this with you directly.

- Bailey

Rated 5 out of 5 stars

Fahlo is an amazing tracking app

Fahlo is an amazing tracking app that allows you to get signals of any animals tracker! You can also see the animals name and backstory! Also all of the profits go to organizations trying to help the animal species that you’re tracking. I 100% recommend!!

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Fahlo scam? Red Wolf 2323M

I purchased a bracelet to track a red wolf in 2024. I was given a male wolf named 2323M, also known as airplane ears. His tracking started on October 5, 2024. As of today, May 24, 2026, I am still tracking him. He is actively moving around and Fahlo has a video of him, posted as an update on his page, dated in August 27, 2025. If you Google red wolf 2323M, you'll find that he was hit by a vehicle and died September 26, 2023. So how can Fahlo have a video of him in August 2025? His last updated movement was on May 19, 2026.

May 24, 2026
Unprompted review
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Reply from Fahlo

Hello,

Thank you for sharing your concerns. We completely understand how this could feel disappointing, and we appreciate the opportunity to provide more context.

This information is included in the Red Wolf details section within the experience. Because red wolves are the most endangered species in North America, our conservation partner uses historical tracking data to honor the journeys of wolves. The paths shown are authentic and based on real tracking data collected by researchers.

This decision is made intentionally by our partner to help protect the critically small wild population, as sharing live or delayed locations could create safety risks for the remaining wolves. Using historical data allows us to safely share their stories while continuing to raise awareness and support for red wolf conservation.

We also want to reassure you that the animals we feature are real, and every purchase directly contributes to wildlife research and conservation efforts through our nonprofit partners. If you have any additional questions, please feel free to contact us at cx@myfahlo.com.

- Bailey

Rated 5 out of 5 stars

Worth the $40!

I didn't know they had stuffed animals and it was only about $40. The snow leopard I got is also really soft!

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I love this

I love this! My animals are so alive and active. I bought all my kids one for Christmas. Getting ready to find out which ones they want this year. Everyone should get 5.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love

I bought all of my family members one for Christmas and we have enjoyed them so much that we have continued to buy them. They’ve been so much fun to follow and learn about.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

I love Fahlo a alot

I love Fahlo a lot because they help animals in need and I also love that I get to see where the animals go. I love the information that we get on that specific animal. And I also love that Fahlo is getting people involved with helping the animals in need. Thank you!

May 22, 2026
Unprompted review
Rated 3 out of 5 stars

Its ok brackets are nice but only gives…

Its ok brackets are nice but only gives animals updates once a week i was gonna go bracelet crazy but idk if imma buy anymore till the update system gets more frequent had my tiger for a week and had 1 update… disappointed great idea bad execution sadly

May 22, 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi Joseph,

Thanks so much for taking the time to leave a review! The timing of updates can vary depending on the species and the specific safety protocols set by our wildlife partners. These guidelines are in place to protect the animals and ensure all tracking data is collected responsibly and safely in the wild.

If you’d like us to take a closer look at your specific animal or tracking experience, please email us at cx@myfahlo.com and we’ll be happy to help further!

- Bailey

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