Contacted symple lending and got Brad. Brad went through the process with me. I discussed with my wife and decided to include both our debts. We were able to cut our monthly payments by more than half... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My entire experience was great! Hassel free. My customer service representative, Izzy was informative and pleasant to work with. He was upfront and realistic with all my options and did not pressure m... See more
Company replied
Colin Goble was very helpful and went over the whole process thoroughly. He knows how to assist you with your financial plans and goes the extra mile to make sure you understand what you were looking... See more
Company replied
Carl Tyrus went above and beyond helping me to solve my problems with credit card overload, he was courteous, understanding, and patient with me because I was not good with E mail, s or any... See more
Company replied
Company details
- Loan Agency
- Alternative Financial Service
- Finance Broker
- Financial Consultant
- Non-Bank Financial Service
Written by the company
My Symple Loan is an innovative financial services company that is focused on providing solutions to consumers to reduce their debts. By creating an effective strategy to overcome the burden of being in debt, our goal is Symple. To provide peace of mind by advocating for consumers and guiding them through a path to becoming debt free with financial products that are Symple and transparent.
Contact info
3351 Michelson Dr Suite 400, 92612, Irvine, United States
- 949-755-8545
- mysympleloan.com
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Damien walk me through every step of…
Damien walk me through every step of the process and options. I will recommend him to those who are seeking help.
May 12, 2026
Reply from My Symple Loan
Thank you for your review! We’re so glad to hear Damien took the time to walk you through each step, explain where things stood, and make sure you fully understood the process. Providing clear, supportive guidance and answering questions along the way is exactly what we aim for. We appreciate your trust in Symple Lending!
Reply from My Symple Loan
Thank you for your feedback! We’re so glad to hear you had a great experience and found the process fast and helpful. At Symple Lending, we strive to provide solutions that make a real difference for our clients. We truly appreciate your trust and are always here if you need anything moving forward!
Russell was patient in answering all of…
Russell was patient in answering all of my questions and more.
May 12, 2026
Reply from My Symple Loan
Thank you for your feedback! We’re glad to hear Russell was able to answer all of your questions and make you feel supported throughout the process. We appreciate you choosing Symple Lending and are here if you need anything moving forward!
Reply from My Symple Loan
Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We truly care about our clients and appreciate your trust in Symple Lending!
Very Good Experience
Wesley U. Made our experience a very good one, and I like that he said call him if we needed any further assistance.
May 11, 2026
Reply from My Symple Loan
We are glad that Wesley provided such exceptional service; thank you for allowing Symple Lending to be a part of your financial journey! If you have any questions as you proceed with our services, do not hesitate to contact our team.
Kind and clear communicator
Kind and clear communicator. Answered questions clearly and simply.
May 11, 2026
Reply from My Symple Loan
Thank you for your feedback! We’re glad to hear all of your questions were answered and that you felt supported throughout the process. We appreciate you choosing Symple Lending and are here if you need anything moving forward!
Dante was very helpful
Dante was very helpful. He explained everything and answered any questions I had. He seemed to have my best interest in mind.
May 10, 2026
Reply from My Symple Loan
We are delighted to hear about your great experience with Dante! Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!
Lied To!!!
Mr. Smith was completely dishonest with me about being able to add a creditor to my account. I was upfront about the fact that this particular account was in the court phase and he said it would be no problem to add it. After signing up, I found out that was not true. When I tried to reach out to him, he didn’t return my phone calls or text. I terminated my account with FDR because of him. He lied to me!!!! I have told everyone I know, that may ever need your service, to use someone else.
April 14, 2026
Reply from My Symple Loan
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding the communication and expectations surrounding your account. A member of our management team did attempt to contact you this morning to discuss your concerns further, and we would still welcome the opportunity to speak with you directly and review the matter in more detail.
Reply from My Symple Loan
We are glad that Matt provided such exceptional service; thank you for allowing Symple Lending to be a part of your financial journey! If you have any questions as you proceed with our services, do not hesitate to contact our team.
Bryan Is Very Polite And Very…
Bryan Is Very Polite And Very Knowledgeable Which I Really Appreciated.
May 12, 2026
Reply from My Symple Loan
Thank you for your review! We’re so glad to hear Bryan was knowledgeable and helpful throughout your experience. Thank you for choosing Symple Lending. We’re always here if you need anything moving forward!
Rick was very helpful and non…
Rick was very helpful and non judgemental. He helped me understand the significance of my debt and how it was impacting me. He helped me with options for solutions to resolving my debt. You can tell that he truly cares for others and will help them however he can. I am grateful that our paths crossed and appreciate all his help.
May 10, 2026
Reply from My Symple Loan
Thank you for your thoughtful review! We’re so glad Rick was able to provide helpful, compassionate, and non-judgmental support throughout the process. Helping our clients better understand their options and feel supported during difficult financial situations is very important to us at Symple Lending. We truly appreciate your kind words and are grateful you chose Symple Lending!
Reply from My Symple Loan
We are delighted to hear about your great experience with Marco! Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!
Reply from My Symple Loan
Thank you for your kind words. We truly care about finding the best financial solution for each of our clients, and we’re thrilled our team was able to support you. We appreciate your trust in Symple Lending.
Everything.....explain everything…
Everything.....explain everything perfectly step by step
May 11, 2026
Reply from My Symple Loan
Thank you for the thoughtful feedback! We're happy to hear your experience was a positive one. Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!
Honest and up front professional…
Honest and up front professional service during every step of the application process.
May 11, 2026
Reply from My Symple Loan
Thank you for your feedback! We’re so glad to hear you experienced honest, upfront, and professional service throughout the application process. Providing clear communication and support every step of the way is very important to us at Symple Lending. We appreciate your trust and are always here if you need anything moving forward!
Reply from My Symple Loan
Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We truly care about our clients and appreciate your trust in Symple Lending!
Went above and beyond to calm my fears
Went above and beyond to calm my fears. Gave me concise information and allowed me to make my own decisions. Didn’t make me feel foolish.
May 11, 2026
Reply from My Symple Loan
Thank you for your kind words! We’re so glad to hear you felt supported, informed, and comfortable throughout the process. At Symple Lending, we believe everyone deserves compassionate and judgment-free guidance when making important financial decisions. We truly appreciate your trust and are always here if you need anything moving forward!
I really appreciate your support and…
I really appreciate your support and help... thank you so much
May 11, 2026
Reply from My Symple Loan
Thank you for your kind words. We truly care about finding the best financial solution for each of our clients, and we’re thrilled our team was able to support you. We appreciate your trust in Symple Lending.
Reply from My Symple Loan
Thank you for your feedback! We’re glad to hear all of your questions were answered and that you felt supported throughout the process. We appreciate you choosing Symple Lending and are here if you need anything moving forward!
Ms Jessica
Ms. Jessica was very polite and understanding... She took the time to explain and go through everything with me..
May 11, 2026
Reply from My Symple Loan
We are delighted to hear about your great experience with Jessica! Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.