Zeller Reviews 264

Zeller & in particular Harrison are absolutely brilliant to deal with !

Great Product, competitive pricing very easy to use with very good customer service and support.

Great face to face customer service

Good flat fee rates and excellent customer service

alex was very helpful and gave me a lot of technical support great service regards mike

Great customer service from sales and from the helpline.

Super impressed with the service and response times when I had a minor issue with the POS machine.

Poor communication
Sent several emails in relation to surcharges applied and after several months, still no reply.

Terminal has been great so far. Customer service fantastic, with quick responses and care.

Brett has been fantastic and able to sort out any issues I've had promptly and easily. The Zeller platform is excellent, easy to use and does everything I need. The tap to pay app on my phone is amazing.

I have always had the pleasure of working with Harrison from Zeller, From the moment I reached out, he was not only super friendly but also incredibly knowledgeable. He took the time to thoroughly explain everything, making sure I felt completely confident with the solution. It's so refreshing to experience such dedicated and caring service—Harrison really went above and beyond. Big thanks to him for making my experience with Zeller so smooth and stress-free. Highly recommend working with him!

Thank you very much for helping me solve the problem in time.
When I was doing activities in the mall, I used the pos machine to connect to the wifi in the mall, which caused the machine to be locked.
Customer service called me to solve the problem step by step, very timely and very grateful.
It would be better if you could send me a manual, so that I can avoid the situation that the machine can not be used due to misoperation. Thanks

Great product and the sales team had sound product knowledge.

We just started a new business, fairly new with everything but we got recommendations from Triniteq about Zeller. We are glad that we went ahead with it and met Jared.
Within 2 days they got back to us straight away,
he has helped us to set up the Efpos machine, very quick response when we have any issues and he also sent us an email just in case we have any difficulties.
We definitely continued with Zeller and will recommend it to friends and family.

Great terminals, easy to use for staff & customers.
Great reporting and settlements.

We can't recommend Zeller highly enough. Prior to switching to Zeller we used a large business that provided archaic machines, costly rentals, and terrible service. The support, payment options and dashboard that Zeller provide us has changed the way we take payments and everyone in our team absolutely loves it. You won't regret switching to Zeller!

great first contact, supportive from the start, great customer service, great for back of house and admin team, game changer comparable to Westpac,
please do yourself a favor as a business and swap to Zellar

Osama was very helpful and knowledgeable about the product and was invaluable in setting up the business with Zeller

Sarah has been a fantastic support! Really appreciate her assistance.

Having Zeller within our business has been the best business decision we have made. The whole team especially James Harrison have provided us with exceptional support within a timely manner. Our customers have also given us feedback about how easy it is and convenient using this system. I would recommend Zeller to any new business owner no matter how small or large.