New Acre Reviews 33

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Dishonest, crooks. Sold me a Daihatsu hijet cargo turbo that they advertised on Ebay with brand new Mot which turned up to be FAKE. I paid to have the van delivered and thought i could trust... See more

Rated 5 out of 5 stars

Have used other tree companies before but was recommended Newacre. Have to say there were excellent. Punctual, did a great job in advising then cutting back our Willow tree. Also they very enthusiasti... See more

Company replied

Rated 5 out of 5 stars

Very professional company. Brad who gave us a quote and Adam and Connor who did the work are friendly, polite and extremely professional. We had our oak tree reduced in height and tidied up. Our yew t... See more

Rated 5 out of 5 stars

From start to finish from the initial contact to completing the job was high quality, professional, very helpful and informative. I contacted them to trim a very large sycamore. They handled disc... See more

Company replied

Company details

  1. Tree Service

Written by the company

New Acre is an exciting and growing startup applying a highly motivated and fresh approach to the Treecare industry and offering a variety of bespoke services to meet and exceed our customers needs and expectations. We are devoted to innovating the Arboriculture trade and strive to provide the most professional and competitive service possible. Our experienced professional arborists are fully NPTC certified and are able to advise and fulfil on all Treecare and Forestry needs. The team works to the highest standard in quality and safety, following regulations set by the British Standards Institution. All teams are covered by public and employee liability insurance up to £10 million.


Contact info

1.9

Poor

TrustScore 2 out of 5

33 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I would highly recommend New Acre

I would highly recommend New Acre. They removed 10 tree stumps and deadwooded a large Oak tree. Excellent work and friendly, helpful service. Will definitely be using again.

May 11, 2020
Unprompted review
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Reply from New Acre

Thank you very much for the kind words and more than happy to help out whenever you'd like us back!

Rated 5 out of 5 stars

These men were wonderful

These men were wonderful.
I was given a written quote detailing the exact work to be done, along side a document detailing their insurance and liability.
They arrived on time, were friendly, efficient and very professional. The job was done exactly how I had requested and for the price quoted, which was amazingly reasonable.
I would have no hesitation in recommending Newacre to anyone that needs work done.

January 15, 2020
Unprompted review
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Reply from New Acre

Very glad to hear you're happy with the work. Thank you very much for the kind words!

Rated 5 out of 5 stars

Great communication and service

Great communication and service. Very easy to deal with. Flexible to our circumstances and availability. We definitely recommend!

December 16, 2019
Unprompted review
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Reply from New Acre

Thanks to both of you for the kind words and we're very happy to hear you're happy with the completed works.

Rated 5 out of 5 stars

Thank you to Brad and the team!

Thank you to Brad and the team..you have all been very professional, diligent and all work was done to a very high standard.
You always turned up when you said you would and left everything tidier than you found it!
Added to that you gave the best price and actually supplied a written quote so we knew what we were getting..
All your advice was spot on too..
The neighbours are impressed and will be asking for quotes soon.
Thank you and and well done running such a professional business.

October 30, 2019
Unprompted review
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Reply from New Acre

Thanks for the kind words Roger. It was a pleasure working with you and we look forward to helping out again where we can.

Rated 5 out of 5 stars

Excellent work Jack and team

Excellent work Jack and team. Pollarded a big willow and removed a tall silver birch and there is barely a twig of evidence that they have been. Very impressed and would happily recommend New Acre.

July 8, 2019
Unprompted review
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Reply from New Acre

Thank you so much for the kind words and happy to hear that you're pleased with the work!

Rated 5 out of 5 stars

Tree canopy work in East Grinstead......

This company proved to be the most professional and economic outfit out of several other local teams we interviewed for our large scope of tree crowning works.
They provided our free quote which was backed up in writing within the promised timeframe, and then subsequently executed the works in a programme agreed by all the relative neighbouring properties. They logistically handled everything including keeping any mess to a minimum and removing all waste materials from site. When I returned home each day you couldn't tell anyone had been there !
This was all done under the watchful eye of our local Councils Tree preservation department.
I wouldn't hesitate to recommend Gareth and his team to anyone who wants a reliable and friendly company to have on their phone list. we will definitely be using them again.

July 5, 2019
Unprompted review
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Reply from New Acre

Thanks David, we hugely appreciate the kind words and are thrilled that you're happy with the completed works.

Rated 5 out of 5 stars

It was a pleasure having Gareth and his…

It was a pleasure having Gareth and his team. From the first visit to completion they work tirelessly to provide an impeccable service and provide useful advice throughout the process. I have used the services of NewAcre twice in the last 3 months and would highly recommend them.

Krishna Sooben
Oakwood N14 area

May 28, 2019
Unprompted review
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Reply from New Acre

Thank you so much for the lovely words. Very glad to hear you were happy with the completed work!

Rated 5 out of 5 stars

would highly recommend

The guys were extremely polite and helpful. They did a great job on our 4 trees and cleared up well after they were finished. Their price was competitive and they clearly knew their trade. I would highly recommend them.

May 18, 2019
Unprompted review
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Reply from New Acre

Thank you very much for the kind words and recommendation!

Rated 5 out of 5 stars

The guys did great

The guys did great, and such nice blokes as well, we like using New Acre. Even our next door neighbour thought so, who we understand might be using you guys for some work too which is great.

April 19, 2019
Unprompted review
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Reply from New Acre

Thanks for the kind words, very glad to hear you were happy with the completed work!

Rated 5 out of 5 stars

James and his team were excellent and…

James and his team were excellent and knew what they were about. They tidied the garden and that of the neighbors. Gareth kept us informed all the way along. Would certainly use again.

April 6, 2019
Unprompted review
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Reply from New Acre

Thank you! We're very glad you're happy with the completed work.

Rated 5 out of 5 stars

Excellent service

Excellent service, great team of blokes knew their stuff. Would highly recommend New Acre, oh and they were very tidy. Cheers lads....👍

From Mitch & Penny.

March 29, 2019
Unprompted review
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Reply from New Acre

Thank you very much for the kind words.

Rated 5 out of 5 stars

Newacre Treecare Epping

Have used other tree companies before but was recommended Newacre. Have to say there were excellent. Punctual, did a great job in advising then cutting back our Willow tree. Also they very enthusiastic about there work. But what set them apart was how clean they were when clearing up with hardly any mess left on our garden and patio. Would recommend

March 24, 2019
Unprompted review
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Reply from New Acre

Thanks a lot, very happy to help!

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