New Star Care Limited Reviews 64

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

New star is like a family and workers are not just workers but members of this family. Lots of flexibility and fun. You can directly get in touch with the manager on WhatsApp. Responsive employer and... See more

Rated 5 out of 5 stars

The New Star Care agency has been a breath of fresh to me. Always offering me shifts locally where possible. Very responsive Managers/Proprietors. Very helpful. Would highly recommend to anyone seekin... See more

Rated 5 out of 5 stars

Top notch heads-up on Client’s requirements and expectations. Melissa is kind and considerate, looks out for staff well-being and training (100%). It’s a super experience here. Thank you Melissa for y... See more

Rated 5 out of 5 stars

Getting on board with New Star Agency and Melissa was very straightforward and easy. What is required of you is to have all your paper works in check and to undergo some trainings to prepare you for t... See more

Company details

  1. Recruiter

Written by the company

New Star Care Limited is a care agency that has been running since May 2021. We provide reliable, experienced and fully trained Healthcare workers to Nursing Homes, Hospitals and Learning Disability Homes. Response time is 10 out of 10. We have competitive rates and work closely with our clients in order to give them the service they require.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 5 out of 5 stars

The Care in Caring is New Star.

I found all the staffs In New Star care to be really helpful, thoughtful and experienced. The MD leaves no stone unturned when it comes to training needs and ensures her staff members are fully equipped for the job and take the duty of care to heart.
Amazing culture, ethics and place to work.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Omobolanle

New Star Care is an amazing place to work. Melisa is a wonderful employer. She is thoughtful, good listening ears, nice, caring and sweet. I'm so glad to have associated and work with New Star.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Top notch heads-up on Client’s…

Top notch heads-up on Client’s requirements and expectations. Melissa is kind and considerate, looks out for staff well-being and training (100%). It’s a super experience here. Thank you Melissa for your good work through New Star Care👍👍👍

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Newstar Care Agency is an exceptional…

Newstar Care Agency is an exceptional caregiving organization that sets high standards in compassionate care. Melissa's visionary leadership creates a nurturing environment for both clients and employees. The handpicked team of caregivers demonstrates a unique combination of skills, compassion, and dedication. Ongoing training ensures they stay updated with best practices. Personalized care is a priority, tailored to each client's specific needs. Open communication and collaboration involve clients and families in the care planning process. The administrative staff exemplify professionalism and efficiency. Newstar Care Agency is a shining example of a care agency that delivers exceptional services. Melissa's unwavering commitment and the exceptional team make Newstar Care Agency a true industry leader. Highly recommended for anyone seeking compassionate and professional care services.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

A Stellar Support Healthcare Agency

As an employee of New Star Care, I have had the privilege of witnessing firsthand the exceptional support and dedication this agency provides in the healthcare industry. Working with New Star Care has been an enlightening and rewarding experience, and I am delighted to share my review of this outstanding support healthcare agency.

One of the most remarkable aspects of New Star Care is their unwavering commitment to providing high-quality care. From the moment I joined their team, I could sense the agency's passion for making a positive impact on the lives of those they serve. The agency ensures that each worker is equipped with the necessary resources, training, and guidance to deliver exceptional care and support to patients.

They create a nurturing work environment that encourages open communication, collaboration, and innovation. Their door is always open, and they actively listen to the needs and concerns of their workers, making us feel valued and respected. The management team's approachability and willingness to address any challenges ensure a harmonious and supportive workplace, promoting a sense of belonging and teamwork.

I am grateful to be a part of this remarkable team and would highly recommend New Star Care to anyone seeking an enriching and fulfilling career in the healthcare industry.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Flexible and professional

One of the few agencies offering transport. Ontime payments. Professional behaviour. Very approachable manager. In case you need essential trainings, they provide you with. They appreciate loyalty and honesty.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Responsive employer

New star is like a family and workers are not just workers but members of this family. Lots of flexibility and fun. You can directly get in touch with the manager on WhatsApp. Responsive employer and on-time payments are other factors which make working with this agency enjoyable. They also have a deep respect for loyalty. If you consider sending an application, don't think twice. New star is the right place.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Melissa is highly professional

Melissa is highly professional. She is also empathetic. The way she relates to all is commendable, even through pressures, she comes through as polite and kind. She is endearing and I love her attitude.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

What sets New Star apart from other agencies we have worked with is the outstanding reliability they provide in covering last-minute shifts and future ones. We have never experienced such efficiency and dependability before. their ability to swiftly address staffing needs, especially during sudden sickness or holiday periods, has been invaluable to us. Both Taylor and Melissa have consistently demonstrated a high level of professionalism and have gone above and beyond to ensure clear and effective communication. It's refreshing to work with individuals who understand the importance of prompt and accurate information.

June 7, 2023
Rated 5 out of 5 stars

Excellent!

New Star Care have been excellent, They have provided staff for us that have been consistent and competent. Melissa has always managed to cover the shifts we had even at extremely short notice, as short as one hour notice! I would 100% recommend New Star Care to any healthcare provider.

May 29, 2023
Rated 5 out of 5 stars

Much appreciated

We greatly value our relationship with New Star Care Ltd. Melissa has always been very responsive and has helped us out even at short notice.
She has taken a lot of the stress of having staff shortages from my shoulders - thank you Melissa

May 27, 2023

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