Nawaie Motoring Reviews 249

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and friendly, making the car purchasing process pleasant and stress-free. Many people highlight the excellent service, noting the efficiency and ease of transactions, with cars often being as described and well-prepared. The customer service is frequently mentioned as exceptional, with individuals appreciating the patient and accommodating approach. However, some people were dissatisfied with the aftercare, mentioning issues like having to constantly chase for updates on repairs or receiving a faulty car. A few customers also reported problems with the car's condition shortly after purchase, such as oil leaks or mechanical issues, and felt that their concerns were ignored or handled unprofessionally.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the friendly, professional,... See more

Product

People report positive experiences with the product. Many customers found the cars to be in good condition,... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service, seen what I wanted online, booked an appointment was in and out within an hour. Would definately buy from these guys again, very freindly and welcoming, extremely proffes... See more

Rated 5 out of 5 stars

Abdul was really firendly and helpful. There was no presure or hard sell, everything was sorted out efficiently and quickly. After sales extras like extended warranty were offered, but there was no... See more

Rated 5 out of 5 stars

Matt was superb. Extremely helpful, very easy going and made our purchasing experience a pleasure. We chatted about all sorts and I could tell that he’s a good honest guy. Highly recommended if you’re... See more


Company details

  1. Car Dealer

Written by the company

Established since October 2012, Nawaie Motoring started with just one showroom – opened in London. Nawaie Motoring has grown by acquiring another site in West Midlands and currently has a fleet of over 150 vehicles. Not only just a car dealership, but Nawaie Motoring has a Mechanical Team and a Vehicle Body Repair Shop to ensure Quality Assured vehicles. As part of the AA dealer promise programme, we set ourselves apart by offering a great range of used vehicles that are packaged with a Comprehensive Warranty Coverage, Aviva Driveway Insurance and AA Breakdown Cover. Most importantly, customer satisfaction really matters to us, and this doesn’t just apply up to the point of sale, it goes beyond that with a great after sales service. Buy with confidence with our 5 Day Money Back Guarantee & Extended Warranty on our vehicles. You will also benefit from 5 Days Driveaway Insurance, 12 Months AA Breakdown Cover and Nationwide Delivery Options.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

5-star
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1-star

Replied to 60% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

All good

Abdul was really firendly and helpful. There was no presure or hard sell, everything was sorted out efficiently and quickly. After sales extras like extended warranty were offered, but there was no pressure or obligation to buy. All in all, a good sales experience.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, answered all questions I had with the car, test drive included, car was clean inside and out and got a fresh wash on collection. Was an easy sale, even assisted with a power bank due to my phone dying! Recommend

July 14, 2025
Unprompted review
Rated 4 out of 5 stars

very friendly staff

very friendly staff, they were very polite and showed me through the process. made it very stress free, I would reccomend highly.

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Does not pay their bills

My company, Aaron Auto Glass serviced two vehicles for them. They put a stop payment on their credit card. Now they do not answer my phone calls. Is this someone you really want to have service your car or buy a car from them.

The number associated with your account is the same number, that ordered service from us.
No mistakes on my end.

July 6, 2025
Unprompted review
Nawaie Motoring logo

Reply from Nawaie Motoring

Hi Aaron, Thank you for your feedback. However, we believe there has been a misunderstanding. We are a UK-based company, and it appears you may have mistaken us for a different business located in the United States. We have not engaged any services from Aaron Auto Glass or been involved in the transaction you described.

We kindly ask that you remove this review, as it does not pertain to our company. If you require any further clarification, please feel free to contact us directly.

Thank you

Rated 5 out of 5 stars

Great service

Great service, very pleased with purchase of our 2nd vehicle from Nawaie Motoring. We bought one in 2022 and car had no issues at all. Car has been fully valet and serviced. Recommended for all car buyers.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Super fast service, very friendly and helpful particularly Abdul who made sure I had everything I needed.
Would recommend

June 28, 2025
Unprompted review
Rated 4 out of 5 stars

Second hand car

Decent car dealer based in Hayes. Salesman nice and not pushy, had a couple of things I wanted done to the vehicle before I bought it which was done with no hesitation.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service.

Brilliant service.. purchased my car within 2 days with no hassle.
Abdul and Haroon were brilliant, looked after me very well.
Asma

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Had a few slight issues with my car, they sorted it swiftly whilst and was reasonably priced!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Thumbs Up

A friend of mind recommended this place to me when I found myself needing a new car. I was pleasantly surprised with the level of service and insight from the salesman; he wasn’t pushy in any way and he was happy for me to test drive the car too. They offered ‘drive away insurance’ as well, which was a bonus for me as I didn’t want to start my insurance until for following month. Would recommend to others.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy customer care

We’ve had some difficulties with purchased car that may have been caused by a recall done by main dealership.
Customer service was good and would always get back to me.
Most of the issues fixed by seller and when unable to do so car was taken by them to a third party for further repairs.
Spent a lot on money on fixing the car and getting it ready for me.
Not something that many dealers would do as it probably took away most of the sale profit for them.
I would recommend and I will be reassured when buying from them.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from the London…

Fantastic service from the London branch when buying my new car. Unlike other dealerships I’ve been to, nothing was pressured and they explained everything fully. Nothing was too much trouble and the guys couldn’t have been more helpful. Definitely recommend.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great car

The customer service there are second to none they helped me get a car that is right for me and my family.
I had an issue with the a/c and they said bring it back and we will sort and that they did they are all ways willing to help and go the extra mile. So again thank you guys

May 2, 2025
Unprompted review

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