NUACOM Reviews 395

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and quick to respond, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the seamless setup, smooth transitions, and overall ease of use. Reviewers are particularly impressed with the quick response times and the efficient customer service, which ensures issues are dealt with promptly and effectively. However, some customers also noted that responses were occasionally slow or that the trial period offered limited functionality.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as extremely helpful, patient,... See more

Service

Users describe positive interactions with service, highlighting impressive and excellent support throughout... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the excellent process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent support and smooth... See more

Response time

Customers had positive experiences with response times, with many impressed by the speed of account launching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using Nuacom software for 10 months and it's the best softphone I've ever used. The connection is always crystal clear, the ease and speed of use means I can get through calls quicker and th... See more

Rated 5 out of 5 stars

I recently switched to Nuacom. My previous provider had poor call quality on my landline. Nuacom helped me with numerous changes and tweaks with my new set up until I was completely satisfied. They we... See more

Rated 5 out of 5 stars

Vaibhav understood exactly what we needed from Nuacom re call answering, diverting calls and calls from app. We were set up in no time and all working fine. Vaibhav also made suggestions about how Nua... See more

Rated 5 out of 5 stars

Staff were extremely knowledgeable about their products and systems. The transition was very smooth with no downtime. The staff were patient when we needed to make a few changes and allowed us to try... See more


Company details

  1. Phone and Internet Service

Written by the company

We provide reliable and innovative IP phone systems for businesses of all sizes. The service is based on new technology, robust platform, cutting edge features and professional support. Switching to our service, businesses reduce the price of their phone bills by around 50%. High-quality handsets and a wide range of desktop and mobile apps are also provided, to increase the efficiency of your business communication.


Contact info

4.8

Excellent

TrustScore 5 out of 5

395 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I couldn't be more satisfied with the service

The setup was incredibly easy, and their customer support team is top-notch. I was really impressed by how Mr. Sharma took the time to understand my business needs. He was incredibly helpful throughout the setup process and made sure all communication tools were in place and easy to use. Overall, I am delighted with the services and confident that Nuacom is the right option for my business.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

We are delighted here in the gallery…

We are delighted here in the gallery with our new phone system, the onboarding information and set up instructions were really fast and easy to manage.
A very cost effective solution for our small business.
Thank you to
Vaibhav for all your help.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Nuacom easy setup, great support

Nuacom provided immediate support in setting up our company phone line, making the process quick and seamless. Their team ensured everything was up and running smoothly, and the next-day training support was helpful in bringing us up to speed on how to navigate the system with confidence.

Overall, great service, excellent support, and a very competitive price. Would highly recommend to any business looking for a reliable phone system!

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Onboarding with Nuacom

Onboarding this morning with Vaibhav was straight forward and quick. All my questions were answered directly and clearly. I was reassured that Viabhav says he'll be available for any issues that may arise as we get used to our new system. I was also provided with a link to the Knowledge Base which seems easy to navigate at first glance.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Service from NUACOM!

We just had our meeting, and we found it to be incredibly helpful! The team provided us with all the assistance we needed, addressing every question we had with clarity and professionalism. Their support made a significant difference in helping us navigate our concerns with ease. We have always had a fantastic experience with NUACOM’s customer service, and this meeting reaffirmed why we continue to trust and rely on them. A special thanks to Vaibhav Sharma, who went above and beyond to guide us through every issue and ensure that everything was resolved smoothly. We truly appreciate the outstanding support and look forward to continuing our partnership with NUACOM!

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick and flexible help

Very quick and flexible help. I can highly recommend the support team of Nuacom. In finding the best solutions for your sales team it is always great to have a personal support agent as Vaibhav Sharma who helped us quickly and in a very professional and friendly way. Have a 5-star Thank You!

March 4, 2025
Unprompted review

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