I've been using Nuacom software for 10 months and it's the best softphone I've ever used. The connection is always crystal clear, the ease and speed of use means I can get through calls quicker and th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We provide reliable and innovative IP phone systems for businesses of all sizes. The service is based on new technology, robust platform, cutting edge features and professional support. Switching to our service, businesses reduce the price of their phone bills by around 50%. High-quality handsets and a wide range of desktop and mobile apps are also provided, to increase the efficiency of your business communication.
Contact info
Block B, Maynooth Business Campus, W23 W5X7, Maynooth, Ireland
- +35315540200
- info@nuacom.ie
- nuacom.ie
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the service is so good and the valibhav…
the service is so good and the valibhav sharma is so helpfull person and the company service is excellent ...
Exceeding expectations
It was a simple logical process. The equipment is plug and play. The technical configuration was expertly supported by Vaibhav.
Training on the system was carried out promptly and a time convenient to us.
All in all changing over was simple and not the headache I anticipated! Great team in Nuacom.
Tried a lot of providers but
Tried a lot of providers but, none were as competitive as Nuacom.
Got set up and running very quickly with great backup from the Nuacom staff who could not be more helpful.
Delighted with the switch to voip phones 10++
He was very understanding to the needs…
He was very understanding to the needs of the company
All perfect
All perfect. They really look after each and every customer with utmost attention! Great start!!!
Very efficient service and patience…
Very efficient service and patience salesperson. It took a few months to get approval for system change over at my end.
Once again a very prompt reply to my…
Once again a very prompt reply to my query
Nuacom provided an excellent experience…
Nuacom provided an excellent experience from installation to support. The setup was smooth and efficient, and their team was incredibly helpful throughout the process. A special thanks to James Hawking and Heather Cunningham for their outstanding assistance—they were professional, knowledgeable, and made everything seamless. Highly recommend Nuacom for their top-notch service!
Easy to use
Easy to use, modern system and helpful team for support when i need it. simple!
Excellent service and onboarding
Excellent service and onboarding. Thanks Vaibhav Sharma.
Hi Vaibhav helped me this morning set…
Hi Vaibhav helped me this morning set up the new clinic i am running. He was very helpful, good communication and very patient. Thank you very much Vaibhav
We recently installed Nuacom phone…
We recently installed Nuacom phone system and the change over was very straight forward and quick. Heather had all our systems set up in place with our extensions and all is working really well since installation. All the team were lovely to deal with and friendly and helpful.
Absolutely adore this system
Absolutely adore this system! Setup is a breeze; usability, a joy. Stellar support at your fingertips. Highly recommend this gem!
Easy set-up and fast response times…
Easy set-up and fast response times from our Account Manager Vaibhav who is there to answer any questions we have. Thank you!
A complex case
Ours was a complex case and Nuacom supported us throughout the whole process. Heather Cunningham was extremely responsive and nothing is too much trouble. Thank you Heather for holding our hand throughout this transitional phase.
Thank you
Hi there,
All my dealings with James Hawkins and Vaibhav Sharma have been very professional.
Both have been very approachable and patient at making this transition over to Nuacom from our current provider. They helped me navigate a very stressful situation when our phone lines got cancelled prior to the due date of moving over to Nuacom.
Thank you to you both for all your help and patience.
Best wishes
Great Support from Nuacom
Heather Cunningham was a great help and very patient on the onboarding call.
Nothing was to much trouble and was happy to answer all my questions.
Very efficient process from start to…
Very efficient process from start to finsish, Anthony, David & Vaibhav were there to answer any queries, questions or concerns that we had. System set up within days. Very good service from start to finish and a very fair price point.
We recently signed up with the Nuacom…
We recently signed up with the Nuacom softphone app, and the entire experience has been smooth and professional. From the start, Anthony Tierney was incredibly helpful, answering all our questions with clarity and patience. He ensured we fully understood the service and its benefits, making the onboarding process seamless.
After signing up, Heather Cunningham assisted us with a support call to set up our account, and she was equally supportive. She guided us through the setup step by step, addressing any concerns promptly and making the process much easier for us. Her professionalism and knowledge were greatly appreciated.
Both Anthony and Heather provided quick and efficient support, and their friendly, approachable manner made all the difference. The app itself is intuitive and easy to use, which we highly recommend to anyone considering Nuacom for their communication needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








