Oakmans Estate Agents Reviews 478

Photographer arrived 5minutes early; he was courteous and very professional. He was on site for 30minutes with no disturbance to my day. Photos, video and drone footage concluded

Very professional & got on with the job in hand.

Jamie was polite and respectful of my property. I'm really pleased with the photographs, hopefully a sale will be secured soon.

Janie was polite, helpful, reassuring .
The session was swift.

Jamie was really nice and very professional. Took the photos with no fuss. Lovely service thank you

Mr. Paddy Swift provides his professional advice and knowledge to me and fast respons action.
Mr. Dominic the photographer also take fast respons to complete his task. Both of them are polite.

Explained his approach and then went about the task quietly and efficiently! Very little disruption to our day!

Very courteous, kind, helpful and professional team.

Very good service
Punctual friendly

Best estate agents ever. The Northfield team go above and beyond every step of the journey. Laura the manager and Lesley became like family, their help and support through the whole process was more than I could have ever asked for or I ever expected. Went above and beyond fitting in viewings, and even when sold made everything so much more easier. Your in safe hands with this amazing estate agents 100% recommend

Professional

The photographer Bill from Oakmans Estate Agents was excellent. He was engaging, polite and professional. An early glimpse of the photographs for the house sale material looked very good.

Dominic was very friendly and professional. The photos of the property and the 360 tour looked amazing.

Very friendly and efficient. Would highly recommend.

We had a great experience with Oakmans. We are first time buyers, and Lesley was a great help and letting us know what to do and super informative !
Thank you very much Lesley!

Excellent service and on time.

Quick and efficient. Very professional service.

I have had a truly appalling experience with Oakmans Estate Agents (Northfield). Dealing with them has been a nightmare of unprofessionalism and administrative incompetence.

The main issues are:

Compliance Failure: Despite multiple requests, the agency has refused/delayed providing a formal VAT invoice for an AML/ID check fee already paid. This document is legally required for my HMRC records and Home Buyer Insurance claim.

Arrogant Management: When I escalated the matter to the Area Manager (Sam Checketts), instead of resolving a simple administrative task, he was dismissive and challenged me to take the matter to The Property Ombudsman (TPO), claiming they are "used to" such complaints. This "couldn't care less" attitude toward clients is shocking.

Delay Tactics: They attempted to blame a staff member's holiday for the delay in issuing a mandatory tax document, despite management having the authority to resolve it.

If you value professional service, transparency, and legal compliance, I strongly suggest you look elsewhere. A company that boasts about being "used to TPO complaints" is clearly one to avoid.

Charlee and Tom came to view our flat on Thursday 5th Feb. They listened to our concerns, offered great advice and left us feeling very hopeful. We appreciated the knowledge and research they came with before meeting us. Showed us they really care and understand our concerns. We are confident the sale of our flat is in very capable hands. Thank you.

Jamie turned up punctual to take photos of our property and video. The photos were really clear to see and shows how a blank canvas looks really pleasant young man.