Olive & Lake Reviews 23

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Olive and Lake helped our organisation Angkor Hospital for Children completely redesign our website. It was really great to work with them, especially the fact that we were able to ask all sorts of... See more

Company replied

Rated 5 out of 5 stars

Olive and Lake have helped us numerous times with various issues. From issues such as our website going down, to audio issues, there's nothing they can't solve. What I like most though, is their trans... See more

Company replied

Rated 5 out of 5 stars

We appointed Olive & Lake to create a new website under certain design guidelines and with a very short time limit. They rose to the occasion and committed to the tight deadline. The exchanges mid-pro... See more

Company replied

Rated 5 out of 5 stars

I went to several different marketing agencies before knowing Olive & Lake and I must say I wish I had found them sooner. Professionalism, expertise and care would be what best defines them. From the... See more

Company replied

Company details

  1. Online Marketing Agency
  2. Internet Marketing Service
  3. Marketing Consultant

Written by the company

Olive & Lake is a digital marketing agency located in Siem Reap, Cambodia. We are a small team who provide online marketing services to clients in Cambodia and around the world. We specialise in the hospitality industry, but have clients in many different industries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

A game changer!

Olive & Lake has been an absolute game-changer for my business. From the very first consultation, their team demonstrated a level of professionalism and proactivity that truly set them apart. They didn't just meet our expectations; they consistently exceeded them, going above and beyond to ensure our marketing goals were not only reached, but surpassed.
What truly impressed me was their strategic approach and their ability to translate complex ideas into actionable, effective campaigns. Their insights were invaluable, and their communication was always clear and timely. They were incredibly responsive and genuinely invested in our success.
Furthermore, the quality of their work was exceptional, all while maintaining a remarkably reasonable price point. We've worked with other marketing agencies in the past, and Olive & Lake's value proposition is simply unmatched.
If you're looking for a marketing partner that is reliable, innovative, and truly cares about your business, look no further than Olive & Lake. They've earned our highest recommendation and we look forward to a long and successful partnership.
Reservoir, Yoga and Wellness Retreat.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

A trusting experience with Olive&Lake

Working with Olive & Lake has always been a good experience, maintaining a pleasant relationship.

Thanks to their high understanding, professionalism, and their adaptability we always find ways to maximize the performance of our hotel.

Thank you for such a wonderful contribution!
We are grateful for having you by our side.

September 11, 2023
Unprompted review
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Reply from Olive & Lake

Hi Paul, thanks very much for taking the time out of your busy schedule to write these kind words. We have enjoyed working with you and your property and hope that our collaboration continues to grow for the years to come. Thanks again. William. Co-Owner, Olive & Lake.

Rated 5 out of 5 stars

Long and successful collaboration with O&L

We have been collaborating with Olive & Lake for the past 4 years and our experience has been nothing short of great. What sets them apart is their adeptness at transforming existing hotels into thriving enterprises. Their team is distinctly proficient at identifying and implementing improvements in processes, boosting visibility in the market, enhancing overall performance, and significantly driving up business volumes.

They have a deep understanding of the hospitality industry distribution. Whether you're planning on opening a new property or aiming to upscale an existing one, Olive & Lake will be super helpful at every stage of your development.

I must emphasize that they have helped streamline our operations to a point of enhanced efficiency and profitability.

If you are in the hospitality sector looking to unlock the hidden potential of your existing hotel, partnering with Olive & Lake should be your next strategic move.

September 1, 2023
Unprompted review
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Reply from Olive & Lake

Hi Remi, Thanks for taking the time to write this review. We're proud of the work we've done with your hotel and I'm really pleased that you too enjoy working with us. I hope we continue to work with you for many years to come and together we can keep building an even more visible, efficient and profitable operation! Thanks again. William - Co-Owner of Olive & Lake.

Rated 5 out of 5 stars

Thank you for the new website and ongoing support, Olive & Lake!

Olive & Lake helped Angkor Hospital for Children build a new website. Our first conversations began in August 2022. The website launched in March 2023. Our requests: it had to align with our new strategy and branding updates, have a smooth donation experience, and be editable by our internal team.

William definitely knows his stuff - he helped us build an excellent website foundation. More importantly, he has been incredibly kind and patient with our questions, requests, and deadlines.

Since the website went live, we have been receiving training to learn how to work it, edit it, and create new pages and structures in it. I feel happy and lucky to be learning how to use Wordpress/Elementor with Olive & Lake!

Thank you so much William and everyone at Olive&Lake for your work and ongoing support.

May 19, 2023
Unprompted review
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Reply from Olive & Lake

Hi JiHye, thanks for taking the time to write a review. I'm really happy about how the project turned out and that we met all your requests. I'm also pleased that you're enjoying how to edit and grow your website and I hope that everything continues to go well for Angkor Hospital for Children.

Thanks again. William, Co-Owner of Olive & Lake.

Rated 5 out of 5 stars

Olive and Lake helped our organisation…with a shiny new website

Olive and Lake helped our organisation Angkor Hospital for Children completely redesign our website. It was really great to work with them, especially the fact that we were able to ask all sorts of questions and always receive thoughts and solutions, no matter the question.
The end result is great and we feel it really represents AHC.
We highly recommend working with Olive and Lake for high quality results and a lot of support along the way.
Thank you all!

May 1, 2023
Unprompted review
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Reply from Olive & Lake

Hi Fabienne, thanks for taking the time to write these kind words, we do really appreciate it.

I'm very pleased that you enjoyed working with us. Providing help and support to our clients is at the very core of our business and we understand that you might have many questions as we start a project and even after it's finished.

I'm looking forward to continuing our work with AHC in the future.

Thanks again, William - Co-Founder of Olive & Lake.

Rated 5 out of 5 stars

We worked with Olive and Lake to…redesign our website

We worked with Olive and Lake to completely redesign our website - to improve both functionality and alignment with our updated branding.

We are delighted with the outcome! The new website really captures the values and work of Angkor Hospital for Children.

We have also been able to solve many problems relating to receiving donations from our supporters around the world, through the perseverence and skill of the Olive & Lake team. We've seen our online donations increase already as a result!

I would highly recommend William and the Olive & Lake team. They've been incredibly supportive, patient and gone above and beyond. The result is an effective website that inspires people to give and visit AHC.

May 10, 2023
Unprompted review
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Reply from Olive & Lake

Hi Holly,

Thanks for your kind words. We were also very pleased with the outcome and it's great to see that you've already noticed an increase in online donations!

We're proud to work with organisations such as Angkor Hospital for Children and I hope that we can help you even more in the future.

Thanks again. William - Co-Owner of Olive & Lake.

Rated 5 out of 5 stars

Highly recommended website developer

If you need a new website or a redesign of your existing website, I highly recommend the professional team at Olive and Lake. Fast and skilled with attention to detail. Up to date knowledge of SEO. Fully optimised sites from desktops to tablets to mobile devices. Great customer service. Thanks Olive and Lake!

March 31, 2022
Unprompted review
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Reply from Olive & Lake

Hi Lee, Thanks a lot for your kind words. It's been a pleasure to work with you over the years, I hope we continue to work together for the years to come. Thanks again. William - Co-Founder of Olive & Lake.

Rated 5 out of 5 stars

Creation of website delivered under time pressure

We appointed Olive & Lake to create a new website under certain design guidelines and with a very short time limit. They rose to the occasion and committed to the tight deadline. The exchanges mid-project were factual, organized and structured from their side. All our requirements were met and we felt in very good hands. I am pleased to say that our website was launched on the scheduled date and to our full satisfaction. We will certainly collaborate again with O&L in the future and highly recommend their services.

March 17, 2022
Unprompted review
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Reply from Olive & Lake

Hi Elke, thanks for taking the time to write this review. It was a pleasure to work with you and your team too. I'm pleased we were able to help and that you were satisfied with the website. We're looking forward to working with you again in the future. Thanks again. William. Co-Founder of Olive & Lake.

Rated 5 out of 5 stars

There's nothing they can't solve!

Olive and Lake have helped us numerous times with various issues. From issues such as our website going down, to audio issues, there's nothing they can't solve. What I like most though, is their transparent, straight down the line approach. If you want to use a trustworthy, knowledgeable company, who know their stuff, look no further.

October 19, 2021
Unprompted review
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Reply from Olive & Lake

Hi Gemma, thanks for leaving us a review, we really appreciate it. I'm pleased that we are able to help you and if you need anything else in the future, please don't hesitate to contact us! Kind regards, William. Co-Owner of Olive & Lake.

Rated 5 out of 5 stars

Exceptional and friendly service

I am using Olive & Lake web hosting and maintenance service. I have been very happy about the quality and the availability of the service. I have tested a lot of web hosting services in Europe and in the US, but they often have performance issues and their technical assistance is often robotic. None of that with Olive and Lake, the technical assistance is very reactive and friendly, on top of that, I think it is really the most cost efficient service I have ever used so far.

September 27, 2021
Unprompted review
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Reply from Olive & Lake

Hi Jean-Sien, thanks for your kind words. Our team work very hard to make sure that we're contactable at all times, we understand that clients need quick and helpful communication. It's a pleasure to take care of your website, we hope that we can continue to work with you for many years to come. Thanks again. William - Co-Owner, Olive & Lake.

Rated 5 out of 5 stars

What a wonderful experience it is to…

What a wonderful experience it is to work with Olive and Lake! They really care for any details and if you are not IT skilled..., which is my case, I do not have to worry ! The design of the website is really what we were dreaming of ! I do warmly recommend them !

September 24, 2021
Unprompted review
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Reply from Olive & Lake

Hi Sophea, thanks for taking your time to leave us a review. I'm so pleased that you're happy with your new website. It was a pleasure to work with you and I'm looking forward to working with you in the future and helping with the next stages of your digital marketing plan. Thanks again. William - Co-Owner, Olive & Lake.

Rated 5 out of 5 stars

Digital Marketing Experts!

I cannot recommend Olive & Lake highly enough. Their business acumen, level of professionalism and ability to hit agreed targets is second to none. Their services in supporting my e-commerce and revenue needs when running a boutique hotel allowed me to streamline my operation, save costs and increase revenues across different distribution channels. In addition to this, their easy to understand communication skills, transparency and competitive rates make them the Digital Marketing experts I shall always work with, both now and in the future to come.

September 24, 2021
Unprompted review
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Reply from Olive & Lake

Hi Billy, thanks for your kind words. We've enjoyed working with you in the past and are looking forward to working with you again in the future! Thanks again. William, Co-Owner of Olive & Lake.

Rated 5 out of 5 stars

I could not recommend them enough.

Olive & Lake helped to build my website and it is everything (and more!) that I had hoped for. They also help to run my website and if ever I have any issues or questions, they are so quick to get back to me. I am UK based and it has been seamless.

I could not recommend them enough.

September 23, 2021
Unprompted review
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Reply from Olive & Lake

Hi! Thanks a lot for taking the time to write a review, we really appreciate it. Working with you over the years has been very enjoyable and I'm pleased that you're happy with the service we provide. We prioritise good customer services as we know what it's like to wait for an answer, so we don't want our clients waiting for us! I'm looking forward to continuing our work with you. Thanks again - William, Co-Owner of Olive & Lake.

Rated 5 out of 5 stars

Olive and Lake are absolute professionals!

Olive and Lake are absolute professionals who deliver exactly what they say they can and at a really reasonable price for a small businesses like mine.

Will came highly recommended to me from a friend who had worked with Olive and Lake. I previously had experienced really poor service with the first local website provider I ever engaged, so I was searching for a company with high standards of service.

Will and the team gave me loads of advice, did all the work with excellence and provided me with guidance that was priceless.

The end result is a website I am proud to own and is really liked by my clients as well. I also know who to go when I reach the next stage of my business growth!

I really cannot thank them enough.

Michelle Cook
Online Image Consultant
Perth, Western Australia

September 20, 2021
Unprompted review
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Reply from Olive & Lake

Hi Michelle, thanks for taking the time out of your busy schedule to write a review! I'm so pleased that we were able to help and that you and your clients like your website! It was a pleasure to work with you too and I'm looking forward to working with you again on the next stage of your business growth! Thanks again. William - Co-Owner of Olive & Lake.

Rated 5 out of 5 stars

Our 5 years collaboration with Olive & Lake…

We started working with Olive and Lake about five years ago when they remade and linked our website for our two resorts in Cambodia and Fiji. Our websites immediately grew enoirmoisly in visibility and after that they started taking care of all
Our digital marketing, OTAs, quickbook system to connect all computers and data to facilitate operation, marketing campaigns and all social media, setting up our business pages, mailing list and newsletters and all.
Unfortunately because of the closed border situation we had to temporarily close our resort in Fiji but we have managed to remain open in Siem reap throughout the pandemic working with the local and expats market by heavely domestic marketing strategies.
Sebastian and William are a pleasure to work with and they and their team are very knowledgeble and eager to help. They bring us constructive innovative ideas and we are very happy of their services., I cannot reccomend them enough!

September 4, 2021
Unprompted review
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Reply from Olive & Lake

Hi Maddalena, thanks for taking the time to leave us a review, we really appreciate it. I'm so pleased that you're happy with the work we do for you. Even during this Covid pandemic, Navutu Dreams was one of the few hotels which has been able to stay open in Siem Reap. When things are back to normal, I'm looking forward to continue our work with both your properties so that we can quickly bounce back from this pandemic. Thanks again for the recommendation. William - Co-Owner, Olive & Lake.

Rated 5 out of 5 stars

A great partner to have

I work with a US based charity that supports 3 NGOs in Cambodia. "IT" has always been a nightmare. A few years ago we met Olive and Lake and all of our problems have been resolved. They have designed new websites, managed our files, upgraded our software and held our hand calmly when we were frantic.

I cannot rate them highly enough.

August 31, 2021
Unprompted review
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Reply from Olive & Lake

Hi Bill, thanks for taking the time to leave us a review. I'm glad we can be of service to your and your NGOs and I'm looking forward to continue our work with you in the future. William Lake, Co-Owner of Olive & Lake.

Rated 5 out of 5 stars

Professionalism, expertise and care

I went to several different marketing agencies before knowing Olive & Lake and I must say I wish I had found them sooner. Professionalism, expertise and care would be what best defines them. From the discovery call to the work delivery, Sébastien and Will have been attentive to my needs, providing the best advices, and definitely skyrocketed my business. They know what they do, and I really felt being in good hands. I can only highly recommend them.

August 26, 2021
Unprompted review
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Reply from Olive & Lake

Hi Sophie, thanks for taking the time to leave us a review. I'm pleased that we were able to help you with your project and it has been a pleasure to work with you. I'm looking forward to continue our work with you in the future and to continue to offer our support and assistance where needed. Thanks again! William Lake. Co-Owner, Olive & Lake.

Rated 5 out of 5 stars

Olive&Lake: we couldn't have made a better choice !

Our Company is using Olive&Lake services since few years after moving the hosting from a popular online provider which over times proved to be very expensive and not very helpful when we needed assistance.

We couldn't have made a better choice! Olive&Lake offers high level services at a really competitive price. Moreover the dedicated costumers support is over the expectations. Our Company website is now super fast and has improved significantly its ranking in search engines.

For any issues we encounter William is always ready and happy to assist us and share his resourceful skills, even when the problems goes beyond the purchased services.

We would highly recommend Olive&Lake service and we wish them the best !

August 21, 2021
Unprompted review
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Reply from Olive & Lake

Hi Gabs,

Thank you for taking the time out of your busy schedule to leave us a review. I'm glad that we're able to help and that your website has improved since working with us.

As always, we're only too happy to help where we can.

Thanks again.

William Lake - Co-owner of Olive & Lake.

Rated 5 out of 5 stars

Boost your Hotel Digital Presence with Olive & Lake!

I had the chance to partner with Olive & Lake on my work as a Digital Marketing Specialist at Cloudbeds. The knowledge of Hotel Marketing and the expertise on SEO Optimization for OTAs that Will and the team have is impressive and makes their agency stand out among many other providers.
I would strongly recommend them to any hospitality player looking to partner with them.

December 9, 2020
Unprompted review

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