OneGold Reviews 162

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use, finding the app and website straightforward for buying and investing in precious metals. Many appreciate the ability to invest in small portions and the convenience of recurring buys, making it accessible for various budgets. The overall user experience, from setting up an account to navigating the platform, is frequently described as simple and efficient. However, some customers expressed dissatisfaction with certain aspects, particularly regarding payment and withdrawals. Issues included unexpected fees for withdrawals, minimum withdrawal amounts that prevented access to small balances, and delays in receiving funds. There were also mentions of difficulties with credit card payments for storage fees, leading to the liquidation of metals, and concerns about the lack of capital gains tracking for tax purposes.

What people talk about most

User experience

Customers had positive experiences with the user experience, finding the app and website easy to use and... See more

Product

Reviewers highlight positive aspects of the product, particularly its ease of use for investing in precious... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers praise the ease of buying,... See more

Price

Users describe ambiguous interactions with price. While some consumers appreciate the occasional sales at... See more

Application

Consumers have mixed feelings about the app. Many reviewers praise its ease of use, finding it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying from onegold since seeing it's review on YouTube. I wanted a way to enjoy having gold and silver without needing to buy whole pieces. Onegold has made it so easy for me and getting mo... See more

Rated 5 out of 5 stars

I love this option of collecting precious metals. Really easy to buy sell and cash out. No need to buy a safe or rent a safe deposit box at the bank. I do have physical metals in my possession for eme... See more

Rated 5 out of 5 stars

First & foremost this app is very straightforward & simple to use. My entire experience with them has been a good one. The whole process to set my account up & begin buying has been simple. I've yet t... See more

Rated 5 out of 5 stars

I like the fact that you offer ways to invest in precious metal in one lump sum or gradually, where it’s not such a burden on a persons budget. This is great, it allows a person who wouldn’t normall... See more


Company details

  1. Gold Dealer
  2. Alternative Financial Service
  3. Gold and Silver Trading Company
  4. Investment Service

Written by the company

Launched by trusted industry leaders in APMEX and Sprott, OneGold provides direct ownership of gold, silver, and platinum in your choice of secure vaults around the globe. OneGold has a best-in-class mobile app that allows you to trade 24/7 and access unique investment tools like The Bullion Card, AutoInvest, Limit Orders, Market Alerts, and more! Invest with confidence! Metals purchased through OneGold are only held at top-tier storage locations like the Royal Canadian Mint, Brinks, Loomis, and more. Gold, silver, and platinum products purchased through OneGold are fully insured by the Lloyd's of London and undergo third-party audits. Open an individual account or IRA with OneGold in just a few minutes.

OneGold offers the easiest, most secure solution for precious metals investments.

Regular "At-Spot" Deals!

Regular "At-Spot" Deals!
Download the OneGold mobile app and experience the OneGold advantage today. Enjoy unique investment tools like AutoInvest, The Bullion Card, Limit Orders, and more!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Onegold

Onegold, has been a reliable partner with me for a few years now. I have not been disappointed to this point

October 11, 2025
Rated 5 out of 5 stars

I like the fact that you offer ways to…

I like the fact that you offer ways to invest in precious metal in one lump sum or gradually, where it’s not such a burden on a persons budget. This is great, it allows a person who wouldn’t normally get invested in precious metals a chance to get positioned in them. And I really like when you offer the chance to buy at Spot prices periodically.
Thank You One Gold!!!

October 9, 2025
Rated 3 out of 5 stars

How to exchange real gold

I like the recruiting process for purchasing metals. But if can connect with APMEX use the accumulated gold or silver to exchange coins or jewelry that will be awesome. Cause I don’t see where can I use my accumulated gold to exchange real gold.

October 10, 2025
Rated 5 out of 5 stars

Simple & A great experience!

First & foremost this app is very straightforward & simple to use. My entire experience with them has been a good one. The whole process to set my account up & begin buying has been simple. I've yet to experience one problem with them & I appreciate them & they're service. I've been able to navigate the app with no difficulties & I've been able to buy in when I wanted & cash out just the same. I would recommend this app to any interested in investing they're money & want a reputable company/app to do so with.

October 10, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look