onesnug logo
Visit website

onesnug Reviews 1,984

•
TrustScore 5 out of 5

4.8

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting their softness, warmth, and overall comfort. Many people appreciate the competitive pricing, especially when compared to similar items from other brands, finding them to be great value for money. The ordering process is frequently described as easy and efficient, with many consumers noting the quick and timely delivery service. However, some customers experienced issues with delivery, specifically mentioning problems with Royal Mail ignoring delivery instructions or items being left in incorrect "safe places." A few people also found the sizing to be much larger than expected, with some items being "too big" or "too loose," even when ordering based on website advice. There were also isolated instances of receiving the wrong color and difficulties with returns if the original packaging was no longer available.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently highlighting its quality, warmth, and... See more

Quality

Users describe positive interactions with quality, consistently praising the products as well-made, soft, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of ordering and the quick... See more

Price

People report positive experiences with price, consistently finding products to be an excellent value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an absolute bargain (purchased in the sale!) Love the blue colour…even if it is MAHOOSIVE (s/m) I’m a uk small (women’s) and this is unisex hence I guess why there’s a difference in size! It’s... See more

Rated 5 out of 5 stars

Oh I HIGHLY recommend this coat ,so much cheaper then other brands ( DryRobe ) this coat does exactly the same as the higher end market ,great quality ,arrived in good time ,in total with postage I p... See more

Rated 5 out of 5 stars

My husband bought me two onesnug hoodies for Christmas and they are perfect! Such good quality and soo SOFT! After having a very poor experience buying a gift from another well known hoodie company, i... See more

Rated 5 out of 5 stars

We are a local food bank and the coats are going to children who really need them onesnug has been a great help in helping to keep community members warm in this cold weather. we appreciate there tho... See more

Company details

  1. Clothing Store

Written by the company

Feel as snug as a bug with onesnug. Our premium range of hoodie blankets keep you toasty warm and snug all of the time - designed for warmth and comfort, it's the perfect all in one combination of a pullover hoodie and a plush blanket. With our 30 day returns guarantee you can now try the warmest, largest and most comfortable Hoodie Blanket ever.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Third purhase and once again

Third purhase and once again, lovely item. Superb quality and wash so well.
Light grey this time as it was on a fantastic offer. Excellent delivery and packaging to either reuse or recycle.
I've recommended Onesnug to everyone I know! They are fab.

February 9, 2026
Rated 5 out of 5 stars

Same protection as the higher end brands / MUCH better value👍🏻

Oh I HIGHLY recommend this coat ,so much cheaper then other brands ( DryRobe ) this coat does exactly the same as the higher end market ,great quality ,arrived in good time ,in total with postage I paid £42.24 compared to £179 for the branded coats which offer same protection !! I ordered the L/XL size in black with grey fleece -like material inside ,perfect ,really pleased .

February 9, 2026
Rated 5 out of 5 stars

Brilliant order to delivery

Brilliant order to delivery, ordered on the Thursday, received it on the Saturday, very impressed, product is great just what my son needs to keep warm at hockey and after swimming, would recommend and the double zip is an added extra bonus.

February 5, 2026
Rated 5 out of 5 stars

Wanted a quality waterproof coat for…

Wanted a quality waterproof coat for dog walk etc and I came across ONESNUG, the price was great especially with the VD15 off code which brought the price down to under £40 😳, to be honest I wasn’t expecting too much from the coat but I was so wrong, the quality is excellent but I haven’t tried it in the rain yet as it just arrived yesterday so I’ll do another review once it’s been saturated so watch this space 🤞
Ok well I’ve just got saturated from this constant rain but only my head as my coat came out completely unscathed………….so pleased I bought it 😊😊😊

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderfully warm and cosy saving me a…

Wonderfully warm and cosy saving me a fortune in energy bills. Excellent for a taller person too. Absolutely love the sleeve length and I can pop my hands inside the sleeves when it’s freezing. An excellent hooded blanket top and cheaper than the bigger brands. Thank you for being such a bargain company that thinks about taller and longer individuals. Wish I had bought two now.

January 20, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look