Oxford Gold Group Reviews 237

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I've have never been given my 50 thousand back since they stole my money.Are they with another company now? I hope they go to jail for lieing and scamming many of us.

Rated 1 out of 5 stars

Unfortunately I too was swindled. Lost $45K to these criminals. CA State attorney general needs to pursue action, and if anyone knows a good P.I. to help find these imposters, please let me know h... See more

Rated 1 out of 5 stars

Company cannot be trusted and the law has to go after the thieves who stole money from us - Patric Granfar, President; Jonathan Adler, CFO; and my rep Leila Gharache - all are crooks. Filed reports w... See more

Rated 1 out of 5 stars

I complained to the CA Attorney General's Office and they suggested me to contact this agency: U.S. Commodity Futures Trading Commission Division of Enforcement 1155 21st Street N.W. Washington... See more

Company details

  1. Gold and Silver Trading Company
  2. Financial Consultant

Written by the company

The Oxford Gold Group has investment solutions for everyone. Whether you are interested in buying physical gold and silver and having it delivered to your door, or protecting your IRA or 401(k), the Oxford Gold Group is your ideal partner. The Oxford Gold Group has been providing individuals and their families with gold and silver products and custom-tailored retirement services for nearly 20 years. We help our clients protect and grow their wealth by guiding them through various options involving physical precious metals. A relationship with the Oxford Gold Group assures investors that they will stay informed with the latest market news and information. We have the lowest prices in the industry and we will beat any competitor pricing.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I dealt with Hans

I dealt with Hans, who was very qualified. He talked TO me not DOWN to me. He was very knowledgeable on every point I asked him. I had total confidence in him. He was very responsive to me and not annoying. I have recommended him and your company to 2 of my friends.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Hesitant 1st time investors in the precious metals market

We were hesitant to invest in precious metals but with out of control government spending and global instability we decided to check out our options. I contacted the Oxford Gold Group and was extremely pleased with the company's representative (Sam). He was very pleasant, patient, thorough, and polite. I had several questions and he answered all of them without making me feel stupid. The company has a fantastic structure and made the entire plunge into the precious metals market incredibly easy. The customer service is top notch and we are looking forward to a great relationship with this company for many years to come.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Matt was excellent

Matt was excellent! I couldn’t have asked for a better agent to help me. He was able to process my transfer to the vault with ease. No complaints. I have already referred a few people that were also satisfied.

January 26, 2023
Unprompted review
Rated 2 out of 5 stars

Worst site on the internet

This is literally the most useless website on the internet. You cannot order gold or silver, you cannot see gold prices either. Literally the ONLY thing you can do on this website is order their pamphlet. That’s it. Seriously, that’s all you can do.

February 19, 2023
Unprompted review
Oxford Gold Group logo

Reply from Oxford Gold Group

Mr. Backus - You are correct that you cannot order gold or silver products directly through our website. After all, the Oxford Gold Group is not an online store.

However, our website offers many resources to help you decide if gold and silver products are right for you. Perhaps you did not spend enough time on our site to find them.

To make things easier for you, below are the direct links so you can visit our expansive gold, silver, platinum, and palladium resources for yourself:

Gold Price Charts:
https://www.oxfordgoldgroup.com/gold-price-charts/

Silver Price Charts:
https://www.oxfordgoldgroup.com/silver-price-charts/

Platinum Price Charts:
https://www.oxfordgoldgroup.com/platinum-price-charts/

Palladium Price Charts:
https://www.oxfordgoldgroup.com/palladium-price-charts/

In addition to the price charts (that allow you to see historical pricing for each precious metal and give you the ability to compare their performance to the Dow Jones, S&P 500, Crude Oil, and the U.S. Dollar), we also have an excellent Learning Center that has even more information that we believe anyone considering owning precious metals would find very helpful:

Learning Center:
https://www.oxfordgoldgroup.com/learning-center/

In addition to providing these resources, we would be happy to answer any questions you have about investing in precious metals. Please feel free to call us any time you would like, and we would gladly spend as much time as you want to answer any questions.

Rated 5 out of 5 stars

Leila was great to work with

Leila was great to work with. We needed the gold and silver quickly and she made sure we got very good pricing and got the gold and silver in record time. She was awesome and if I buy more gold and silver , it will be with her

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

First time buying gold had the good luck to get Sam Firozkar on the phone. He explained everything to me walked me through the process. I will be doing business with him again.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. KC was outstanding and stayed on top o Dr my purchase. KC knows her stuff on precious medals. Her suggestions were spot on and the products are beautiful. Thank you KC.

November 16, 2022
Rated 5 out of 5 stars

Great customer service

I am a new investor in gold and was lucky to be connected with Chris Bergin. I explained why I was interested in buying gold and he walked me through the process which was suited to my needs in language I could easily understand. He made me realized I had chose the right company to use for my purchase. I am in the beginning process but I am sure it will continue to be 5 star service especially having Chris as a resource.

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

KC is a very good counselor

KC is a very good counselor ! She has been proactive with me. She has been educational yet street smart. I appreciate her professional attitude. She makes one feel that she is really working and caring for the customer. She portrays a sense of comfort when discussing metals.

October 17, 2022
Rated 5 out of 5 stars

Kelly and Jodi at Oxford Gold Group…

Kelly and Jodi at Oxford Gold Group will take the time to listen to your needs and advise you honestly and with the best solution to your needs. My experience with them has been top notch and recommend them to all. They have always been quick to return my calls if they were unavailable and have always looked out for our best interests.

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Oxford Gold Group was the right choice…

Oxford Gold Group was the right choice for me! I worked with KC and all I can say is that for the first time in a long time when making a financial decision, I finally felt heard and understood! KC and I spoke one time and the very next call she had laid out for me exactly what I wanted and needed. Zero pressure! She went above and beyond to assist me during this whole process and made it incredibly easy! I have already told my friends and family about her and Oxford Gold Group. Thank you, KC! I am so grateful for this experience and your professionalism and am looking forward to doing business with you again!

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Deeply appreciated to KC Derian and Oxford Gold team

I'm so appreciated to KC Derian to take care of my need up scale. I will give 5 start and above. I want to say thank to Oxford Gold team. They ae so professional, explain all dietals, the process was very smooth through all stages. Very satisfied. Greatly appreciated for advice and help. Wish the best to Oxford Gold.

September 16, 2022
Rated 5 out of 5 stars

I had made the call to Oxford about…

I had made the call to Oxford about switching an old 401K into precious metals. KC was extremely helpful along with her team. They had gone the extra mile with me in helping me with explaining the information and my overall decision with the type of metals and differences between the different types of metals to purchase. KC had taken the time to arrange the phone calls on my lunch break at my job. I’m extremely happy with my purchase and outcome.

September 14, 2022
Rated 5 out of 5 stars

Gold Star for Oxford Gold Group

Oxford Gold Group is a quality organization. K.C. Derian, who has assisted me in my business dealings, is one of the most professional people I've encountered in any business. Always there to listen and advise. Always responding in a timely and heart-felt manner. Always intent on finding the best possible deal. She truly cares about the client. I have zero regrets about choosing Oxford Gold Group!

September 2, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look