Parkfords Reviews 115

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

If I could give zero I would. Shameful and unlawful management of our building, the shed rooves have been shoddily repaired some two years ago and lo and behold due to the heavy rain, there have been... See more

Rated 5 out of 5 stars

I find it now very helpful to have someone to deal with the running of our apartments. Especially now with Kay Quinlan dealing with things. Finally, after nearly six years of issues with the leaking r... See more

Rated 5 out of 5 stars

I have been contacting Brandon Bryan ever since he started working in our area a few months ago, and he has been very helpful, courteous and attentive. He has given good and honest explanations of tim... See more

Rated 5 out of 5 stars

Our flat was burnt and we didn’t have anywhere to go, Emily and Brendon came to see us and since been extremely helpful and amazingly professional. Every time i needed Emily for an advice or an updat... See more


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4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We have been working with Parkfords

We have been working with Parkfords, for the past four years, and it has been an absolute pleasure.

Their team of managers—Michael, Emily, Caesar, Kay, Abigail, Susan, Jodi and Grace are all incredibly efficient, professional, and a joy to work with.

They consistently provide us with a steady stream of work, and we’ve never encountered any issues throughout our partnership. We truly value the relationship we’ve built with them and look forward to continuing our collaboration for years to come.

Highly recommended!

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company I’ve not…

Absolutely awful company I’ve not received a service since moved in March 2023 !! And in that time lived with a blocked drain for 8 months!!! Which I end up sort for a £50 pounds fee and in July took me a week to clean the halfway and door ways and they refusing to pay me for my time even though probably expect me continue live in dirty condition!!! and basically I’m paying for them mis management of the block for 4 years only person in the building paying for their over priced services!!! So rude don’t reply to problems only wanna take nearly 2 grand a year for absolutely nothing!!!
So not fit be a management company!!!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great team of property managers

Parkfords have taken responsibility of management of a number of properties from a previous management company within our portfolio that have historically been quite troublesome. Parkfords have addressed all of the issues that were being experienced, as well as taken proactive steps to prevent potential issues arising in the future. I would recommend.

October 29, 2024
Unprompted review
Rated 4 out of 5 stars

Had to deal with Parkfords (Emily) who…

Had to deal with Parkfords (Emily) who took over managing our block recently for numerous issues, most of them were dealt with swiftly, only tradesmen I saw on site were the electricians who were prompt and professional.

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

Parkfords have been my managing agent and they are always professional and quick to deal with any issue we might have with our property. Their staff are helpful and efficient and always deal with any query quickly. Thank you Parkfords.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful Parkfords

Parkfords have recently taken over my block and they have been nothing but helpful.
The staff have been purfect and when on hold there is very little paws.
Thanks once again for your speedy outcomes.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Very shrudy work with dangerous lead…

Very shrudy work with dangerous lead points left scattered on the floor. Very uncaring of the work. Very un-professional parkfords management company. They broke bird feeder and shattered all the pieces in the bushes fir me too find. When I explained this to parkfords they was rude snd refuse to take responsibility. Then I get a threatening phone call from the man stating he owns tbe company and to take the review down. Very dangerous company leaving sharp metal and broken tiles and scaffolding bolts. Don't waste your money on parkfords management useless and dangerous. Of health & Safety Act.

May 31, 2024
Unprompted review
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Reply from Parkfords

Dear Cindy, we understand you are not a customer or client of Parkfords but of Swan Housing. I am sorry a contractor disturbed your cat and squirrels in the communal garden but you will need to take this up with the relevant party, not us.

All the best, Parkfords Management.

Rated 5 out of 5 stars

Parkfords doing a great job ....

As a resident of a small private block in South London I have needed to be in touch with Parkfords over the last few years, for a variety of issues, and found them to be responsive, professional and helpful.

I have recently been dealing with Abigail (Senior Property Manager) and she is very personable, helpful and focussed on issue resolution for residents. Reassuring to know.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent client experience

Over the last 2 years I have found Parkfords property management service to be excellent in particular Emily Gilliam, she has always delivered prompt and efficient service coupled with good communication skills have been really reassuring.
Emily is always very responsive to her clients needs and takes a proactive approach to getting tasks done on point.
Thank you for your in going support

Regards. Joe Meechan

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Caesar -super-efficient!


Caesar - Thank you for the phone calls , and many email updates with all the issues that arise at one on this block.
Just to say, thank you for all your speed and efficiency. I can see why you have been chosen as a senior property manager.
As a director of other blocks, I dealt and dealt with many property managers over several property companies and your reaction time and getting things done is exceptional. Given credit where credit is due, and that rarely comes from me.

Thank you
Ambrose

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

A great source of help

Caesar has been a great source of help with regards to the sale of my leasehold flat and all queries regarding the lease that have arisen from this; and all matters regarding the lease of my flat prior to this. He has always replied to my queries in a timely manner, with helpful answers and is always happy to assist. It is refreshing to receive such good customer service, thank you Caesar.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Courtesy and professionalism

I am ambivalent about review platforms as the comments are not always driven by altruism. However, since the start of March 2023, I have personally received nothing but help, courtesy and professionalism in my dealings with Parkfords’ management – specifically from Michael and Emily.

March 1, 2023
Unprompted review

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