Parkfords Reviews 115

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

If I could give zero I would. Shameful and unlawful management of our building, the shed rooves have been shoddily repaired some two years ago and lo and behold due to the heavy rain, there have been... See more

Rated 5 out of 5 stars

I find it now very helpful to have someone to deal with the running of our apartments. Especially now with Kay Quinlan dealing with things. Finally, after nearly six years of issues with the leaking r... See more

Rated 5 out of 5 stars

I have been contacting Brandon Bryan ever since he started working in our area a few months ago, and he has been very helpful, courteous and attentive. He has given good and honest explanations of tim... See more

Rated 5 out of 5 stars

Our flat was burnt and we didn’t have anywhere to go, Emily and Brendon came to see us and since been extremely helpful and amazingly professional. Every time i needed Emily for an advice or an updat... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent saving

We switched to Parkfords and after reviewing our budget and previous agents costs they managed to reduce our service charge by over 30%. Would highly recommend.

April 6, 2022
Unprompted review
Rated 1 out of 5 stars

Totally neglectful property management…

Totally neglectful property management company, who do not take the initiative to maintain a block and instead wait for complaints to pile in before they take action.

Always cutting corners and telling tenants and leaseholders that they can’t do anything.

Incredibly frustrating. DO NOT hire this company to manage your property!

January 29, 2022
Unprompted review
Rated 5 out of 5 stars

Had a flood in our flat from neighbours…

Had a flood in our flat from neighbours upstairs and we went through Parkfords to sort out the building damage Samuel Blowers from Parkfords was faultless from day one in process of organising builders. He communicated throughout and he arranged builders to start works ontime

Cannot praise him.enough

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

Awful company & service !!!

Awful company & service !!!
I wish I could give 0 stars! They charge based on their needs not based on what you have to pay. Management financial education is 0 plus they don’t know what they are talking about. Useless!

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Emily Gillum at Parkfords

I'm a surveyor and have been working on buildings managed by Emily Gillum. I have found Emily to be extremely knowledgeable, organised and hard working. I have worked with many property managers over the years, and Emily stands out as the best.

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

We have worked as a contractor for…

We have worked as a contractor for Parkfords for many years on a variety of works across the South Coast. Always found anyone that works at Parkfords to be helpful and responsive. The whole team are always very friendly and things are always actioned very quickly.

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great Proactive Team to work with. !

We have worked with Parkfords for many years and have formed a great working relationship with them. The whole team are extremely helpful and very enthusiastic and have a very Proactive approach to FM. Shelley ,Gracie ,Gemma, Emily and Leanne are a very strong team collectively and would highly recommend their services and experience in property management.
Look forward to many more years working with the team.

September 1, 2021
Unprompted review
Rated 2 out of 5 stars

Wouldn't recommend

No customer service and they will do anything they can to avoid actioning any work. Difficult to work with and never a positive tone. They frequently ask for additional payment with little justification, despite little to no quality of service. Quite secretive and no oversight. They are not completely incompetent so have given 2 instead of 1 star. Would not recommend.

August 29, 2021
Unprompted review
Rated 5 out of 5 stars

It is really refreshing to work with Parkfords !

It is really refreshing to work with such a proactive company.
I have worked with Parkfords for the last five years, they are always quick to respond to their tenants, which makes my job much easier, they are also quick to pay so I don’t have to waste time charging money. In particular I would like to thank Emily, she always follows up on jobs and gets back to me quickly when I have left a message.
I would thoroughly recommend Parkfords.

August 27, 2021
Unprompted review
Rated 1 out of 5 stars

We moved over to Parkfords from…

We moved over to Parkfords from Countrywide and they have put our service charge up each year and they have recently charged us for wet and dry risers that do not exist in our building! It is blind robbery!

August 26, 2021
Unprompted review
Rated 3 out of 5 stars

A great Improvement

Compared to what we had before this is transformative.
Having someone who responds to our requests is great. The drawback is that it has brought to light works which should have been done before and so our costs have increased dramatically. Overall responsiveness is OK but is often detracted by contractors and their availability

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

We have worked with and carried out…

We have worked with and carried out many jobs for Parkfords over the years.
We have formed a close working relationship dealing with mostly Gracie, Shelley and Gemma.
Always a pleasure working with you, hopefully for many more years to come!

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

I have worked with Parkfords for over 5 years now and in that time we have built a solid working relationship, they are a pleasure to deal with. I deal mostly with Emily and Shelley, they are on the ball and get the job done.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Parkfords

We have carried out works for Parkfords for a few years now and built a brilliant working relationship with all the team especially Emily who has been our main point of contact for over a year now. She’s very friendly and easy to work for.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

Contractor Review

We have worked with Parkfords for a few years now as a contractor. We have found all the staff we have encountered to be very helpful and professional in their day to day business.

Our recent contact Emily is very professional and communication is very good.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

One of my Top Clients!

One of my Top Clients!
I have worked with Parkfords as a contractor for several years, they are an absolute pleasure to deal with.
Emily in particular is very friendly and approachable.

August 20, 2021
Unprompted review

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