Parking.com - NORTH HARBOR TOWER Reviews 88

TrustScore 4 out of 5

3.8

175 N Harbor Drive, 60601 Chicago, IL, US


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See what reviewers are saying

Rated 4 out of 5 stars

I reserved 4 hours, I arrived later than anticipated but stayed a little later, still within my 4 hour window. I was charged full price instead of the discounted price I was quoted on the app. I just... See more

Company replied

Rated 1 out of 5 stars

North Harbor Tower parking was fine... wish they had working license plate readers at the exit so you don't have to scan while exiting as your phone struggles to connect underground. Google Play St... See more

Rated 5 out of 5 stars

Overall great experience. Great rate, easy to scan code to get out with pre paid amount. No issues. The only recommendation I'd have, is that for bigger cities to have more than just the address of th... See more

Company replied

Rated 2 out of 5 stars

There were no available spots despite me making a reservation hours in advance. This caused me to get stuck at the exit gate and took 15+ minutes for the parking garage attendant to find me an alterna... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 175 N Harbor Drive, 60601, Chicago, IL, United States

  • (312)494-1275

3.8

Great

TrustScore 4 out of 5

88 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Oh, How Easy It Is!

It was very easy to get my parking space confirmed, and the price was very good. I appreciate that I was able to confirm a spot three weeks before the event that will be having me visit Harbor Towers. I love to, that I have a barcode that I am assuming would make my entrance very smooth. Thank you.

April 29, 2025
Rated 1 out of 5 stars

OK parking... absolute nightmare app!!!

North Harbor Tower parking was fine... wish they had working license plate readers at the exit so you don't have to scan while exiting as your phone struggles to connect underground.
Google Play Store version of the Parking.com App makes you login almost every time you open it, and its "Google login" option makes you
type in user ID, password, 2 factor every time!!! It's even worse when that happens at the garage exit with multiple people honking and screaming at you. The app didn't work... somehow managed to get their website to work after 15 attempts!!! The worst!

September 21, 2024
Rated 1 out of 5 stars

Trouble getting out of the parking

I usually have very positive experiences with SP+ parking in my hometown San Diego. this time in Chicago was a complete disaster. we were visiting the city as tourists and reserved the parking for 6 hours, as we were walking back to the parking location I realized we might be late so I reserved another hour and received the confirmation and pass. When we wanted to come out of the parking, it didn't accept our updated pass for the additional hour, when scanned the original pass, for the extra ~half an hour it wanted to charge us 3 times the whole price of 6 hours which was crazy. I called the number to get support, they told me they could not do anything and I should use the help button on the kiosk, which nobody answered, we were there for another half an hour without getting any answer, we finally got out after another car, which felt unsafe and unpleasant. Generally, SP parking is very easy to use and also provides better prices especially when booked online. I always use it when I want to park near SD airport or when I'm in DC and need parking, However, this time was not positive at all.

September 1, 2024
Rated 3 out of 5 stars

Dissapointed

Personnel were fine when I called. What I did'nt like was that a parking spot in Chicago was not guaranteed. I asked to cancel. Apparently you are prepaying for any unreserved spot with no guarantee that there will be one. I thought I would-be assigned a spot.

August 20, 2024
Rated 1 out of 5 stars

It is very unpredictable as to whether…

It is very unpredictable as to whether u will get thru the process. Some times it works, only

July 25, 2024
Parking.com - NORTH HARBOR TOWER logo

Reply from Parking.com - NORTH HARBOR TOWER

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Charged for non-existent parking lot.

The parking site was not at the listed address. We looked at all nearby locations as well. We called the support number but they didn't speak English and didn't help us. We were charged for parking we couldn't use.

July 16, 2024
Parking.com - NORTH HARBOR TOWER logo

Reply from Parking.com - NORTH HARBOR TOWER

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The code would not work

The code would not work, I paid for parking I was unable to access. Will NEVER park there again. The customer service were not helpful and, I had to go pay for parking elsewhere. They told me to pull a ticket which meant I was paying double.

June 7, 2024
Parking.com - NORTH HARBOR TOWER logo

Reply from Parking.com - NORTH HARBOR TOWER

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great and easy parking application

Great and easy parking application. Cancelations are a breeze and self parking locations have been clean, well lit and also space available

May 28, 2024
Parking.com - NORTH HARBOR TOWER logo

Reply from Parking.com - NORTH HARBOR TOWER

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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