ParkVia Reviews 140,239

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I have used this site for many years. I find it so easy to use and it provides immediate and clear information on the options. Once booked, the confirmation is also immediate. The fact that there i... See more

Rated 4 out of 5 stars

It's the second time ive used this company. They sre reliable but better to call 25 minutes befor expected airport arrival time because if you wait forcthem to pick up your car they will charge you... See more

Rated 1 out of 5 stars

When we booked it sent pn details.of the car park,but when we rang the company to say we were nearly there ,they said it was the wrong car park ,and Park Via had been told about this numerous times an... See more

Company replied

Rated 5 out of 5 stars

Dear ParkVia Team in Genua, that was an absolute excellent Experience. We parked our car here to go on a cruise and the service was just amazing. Literally no waiting time to go back and forth to t... See more

Company details

  1. Parking Lot

About ParkVia

Written by the company

Coronavirus Update

Due to the travel restrictions in place to combat COVID-19 we have received a very high number of customer services enquiries. We would like to apologise because this has meant that we are taking longer than normal to respond. We are grateful for your patience and are working around the clock to get back to everyone as soon as possible.

How our service has been impacted

We are responding to most customers within 1-2 business days however we prioritise travellers who are stranded across borders and require their reservations extending.

Your query may take longer than usual as we are working with operators around the world, many of whom are operating with reduced staffing levels. In such instances we will endeavour to keep you updated as much as possible.

Manage your booking

You can manage your booking, including making cancellations and amendments by logging into My Account on ParkVia.com with the email address used for placing the booking. This service is accessible 24 hours a day.

ParkVia. Choose parking.

In today's digital-driven world, travellers are constantly looking for faster, simpler and cheaper ways to book their holidays. We all want to find that ideal option, at a great price. Even with parking, an often over-looked part of travelling, there are hundreds of options available that don't have to cost more than your whole trip – but who wants to spend hours crawling the internet looking for the best one?

ParkVia is where drivers can find over 1000 parking providers in one place, at more than 400 locations worldwide, to compare and choose from, and we're dedicated to keep increasing that choice. We operate only as a booking agent, connecting you with as many parking options as we can, and don't own any of the car parks we work with. With our simple, advance booking system it takes just 3 steps to get a guaranteed parking space at your chosen car park!

We know that parking can be simple and stress-free, and we've been made this a reality for thousands of customers since we started business in 2008.

So take our word for it, and choose parking!


Contact info

4.2

Great

TrustScore 4 out of 5

140K reviews

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Rated 3 out of 5 stars

Average score

I surely appreciated the call to confirm when I will drop off the car.
Car wash is not done well in fact it was very very poorly done.
Waited too long for my car after the plane landed on my return.

April 28, 2026
Rated 1 out of 5 stars

UNACCEPTABLE !! 31 KM DRIVEN WITHOUT MY KNOWLEDGE

This is the second using this service and I am very disappointed, they used 31 km on the vehicle while they had the vehicle, honestly not trust worthy and very disappointing. WILL NEVER USE AGAIN!!

May 6, 2026
Unprompted review
ParkVia logo

Reply from ParkVia

Hello, thank you for your comment. A copy of it has been forwarded to the operator of the car park you booked. As ParkVia does not manage your booking, we cannot comment on the service you received. Your comment has therefore been forwarded to the car park operator who facilitated your booking in order to verify your claims and contact you directly if necessary. Kind regards, ParkVia team

Rated 5 out of 5 stars

Great service, clear instructions

My booking was processed immediately. Instructions on the voucher were perfect. Staff at the parking lot was polite and professional.
The location of the parking was distant from the airport, but transfer was excellent.

July 27, 2025
Rated 2 out of 5 stars

Returning to Charleroi

When returning to Charleroi it was raining and we need to wait without any protection for the suttles which drivers were at the time controled by the police.
After that, I went in a suttle, I was driven to another park and the driver told me to wait because he will drive me to the park where my cra was. However he forgot me and went back to the airport.

May 3, 2026
ParkVia logo

Reply from ParkVia



Hello, thank you for your comment. A copy of it has been forwarded to the operator of the car park you booked. As ParkVia does not manage your booking, we cannot comment on the service you received. Your comment has therefore been forwarded to the car park operator who facilitated your booking in order to verify your claims and contact you directly if necessary. Kind regards, ParkVia team

Rated 5 out of 5 stars

ABC Gold Parking, Above and Beyond

I have used the ABC Gold Parking Service about 6 times prior to my last trip and I have been delighted with their service. However, on my last trip they exceeded my expectations and went above and beyond the service I expect from a parking service. I cannot recommend them enough.

May 5, 2026
Unprompted review
Rated 4 out of 5 stars

An easy booking platform

An easy booking platform. Though you do need to go back and recheck every detail before completion as time or date details appear to change if you have made multiple searches.

May 3, 2026
Rated 3 out of 5 stars

Too much waiting time on the way back.

The parking lot isn't easy to find, especially when you arrive at night. The ride to the airport is fine. On the way back, we called as planned and went to the meeting point, but 40 minutes later there was still no sign of the shuttle. We called again, and the shuttle arrived, but the driver was still waiting for two more passengers... We explained that we’d been waiting for over 45 minutes (at night), so the driver finally left to take us to the parking lot. We were a bit disappointed with this return trip.

Translated with DeepL.com (free version)

May 3, 2026
Unprompted review
Rated 4 out of 5 stars

It's the second time ive used this…

It's the second time ive used this company. They sre reliable but better to call 25 minutes befor expected airport arrival time because if you wait forcthem to pick up your car they will charge you for the express parking toll.

April 22, 2026
Rated 2 out of 5 stars

Parking is advertised as being very…

Parking is advertised as being very close to Airport, but in arrival, parking gates closed, nobody around. After 20mins. One of the team arrived in minivan to guide us and a few other cars to another Aeropark site 6 more minutes away. This all added extra time and stress to our journey, given the strict check-in/security rules at airport. Info was misleading when I booked the parking. Please be more transparent and explain that there are 2…..Thank you.

April 23, 2026
ParkVia logo

Reply from ParkVia

Good afternoon,
Thank you for taking the time to share your experience with us.
We’re very sorry to hear about the inconvenience you encountered on arrival, and we fully understand how stressful this situation must have been, especially with the added pressure of airport check-in and security timings.
We would like to sincerely apologise for the delay and the lack of immediate assistance when you arrived at the car park. This is not the level of service we aim to provide. While our parking service is indeed located close to the airport, in certain circumstances—particularly during busy periods or operational constraints—vehicles may be redirected to a nearby alternative site. We understand that this was not made sufficiently clear at the time of booking, and we appreciate you bringing this to our attention.
Your feedback regarding transparency is extremely valuable, and we are currently reviewing how we communicate this information to ensure customers are better informed ahead of their arrival.
We truly regret the added stress and delay this caused to the start of your journey. Thank you again for your feedback—it helps us improve our service.
Kind regards,
ParkVia Team



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