Easy to use online quote calculator that I used so many times it’s wonder they didn’t block me 😊 Dawn has been extremely helpful guiding me through the process of arranging an annuity. Clear, calm gu... See more
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Review summary
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Reviews shaping this summary
The initial contact and process has been superb. The website and then follow up call has been well organised. The process to complete the applications is well done and easy to follow. I am a curre... See more
Company replied
Pension potential provided an excellent service. The person I spoke to was very helpful and able to answer my questions, regarding my annuity. She always very friendly and professional, and I was ab... See more
Company replied
Dawn Toma has been so helpful and patient and understanding in my lack of knowledge of pensions. It has never been any trouble for Dawn to help and explain. She has helped me through the whole process... See more
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Company details
About Pension Potential
Written by the company
Pension Potential's purpose is to help everyone achieve their best retirement, by providing a digital solution to access pre and at retirement guidance and advice supported by pension specialists throughout the journey.
Using our simple chat, we collect the minimum amount of information to offer the best approach depending on your pension amount and lifestyle attitudes. We clearly explain your plan with specific amounts alongside useful content to put you in control. Download your own advice report, then re-join your journey when you're ready.
Once you've completed the basics, our experts will guide you through your plan, answering any questions you have - and all in plain language, to get your retirement income plan up and running in no time.
Our website has some handy tools to help you plan for your retirement. Visit www.pensionpotential.co.uk to try out our retirement lifestyle explorer to see what you may get with your retirement income, or play around with the annuity quick quotes tool, before going through our triage chat which will direct you to the best course of action.
Contact info
11 Strand, WC2N 5HR, London, United Kingdom
- 03330 705605
- hello@pensionpotential.co.uk
- pensionpotential.co.uk
4.9
Excellent
107 reviews
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Kind and patient
Kind and patient staff who answered our questions using clear and simple language.
August 1, 2024
Reply from Pension Potential
Many thanks for your review. I will be sure to pass your kind comments onto the team.
Reply from Pension Potential
Many thanks for your review.
Josh and Dawn made what to me was a…
Josh and Dawn made what to me was a complicated process.. easier and far less scary than i thought. They reassured me what i was completing and doing was accurate with regard to questionnaire.
July 29, 2024
Reply from Pension Potential
Thank you for taking the time to give us a review. I will be sure to pass your comments onto Josh and Dawn.
My case was dealt with by Dawn Toma
My case was dealt with by Dawn Toma. She was extremely helpful, efficient, professional and very patient. She is an asset to your company!
July 25, 2024
Reply from Pension Potential
Many thanks for your review. I will be sure to pass your kind comments onto Dawn.
Reply from Pension Potential
Thank you for your great review.
Great support and assistance....!
Great support form initial contact to finalising my annuity Simple and easy with great direction on the process.
July 16, 2024
Reply from Pension Potential
Many thanks for your review.
Perfect Service
In my opinion I have experienced absolutely first rate service with my recent dealings with Pension Potential. I was given clear explanations of everything to guide me through the process of setting up my pension. I was also given my own contact so that I was reassured that if I had any questions or concerns I would know exactly who to speak to for everything. Top class, I wouldn’t hesitate to use them again and would gladly recommend them to others.
June 25, 2024
Reply from Pension Potential
Many thanks for your kind review. We are thrilled you had such a great experience, we will be sure to pass your comments onto the team.
Reply from Pension Potential
Thank you very much for your review.
Very straightforward to deal with
Dawn was helpful and able to answer my questions as they arose.
June 13, 2024
Reply from Pension Potential
Thank you for your review, we will pass your comments onto Dawn.
Everything was explained really clearly…
Everything was explained really clearly and when I did come up against an issue Dawn was quick to help resolve it. A very stress free experience.
June 20, 2024
Reply from Pension Potential
Many thanks for your review and we are thrilled you had such a good experience, we will be sure to pass your comments onto Dawn.
Very helpful explained everything I…
Very helpful explained everything I needed to know helped me though all paper work made it easier for me to go though big thank you for the help.
June 11, 2024
Reply from Pension Potential
Many thanks for your review and we are thrilled you had such a good experience.
Had one named person who dealt with my…
Had one named person who dealt with my annuity investment from start to completion. She was efficient and was available or returned calls and emails to keep me updated, I felt she cared.
May 24, 2024
Reply from Pension Potential
Thank you very much for your review.
Friendly
Friendly, unbiased and clear communication leading to an enhanced outcome. Perfect
May 17, 2024
Reply from Pension Potential
Many thanks for your review.
Members of staff I spoke to very…
Members of staff I spoke to very pleasant and reassuring
April 19, 2024
Reply from Pension Potential
Thank you very much for your review.
Very professional but friendly
Dawn was very professional but friendly which put me at ease. I was given understandable and excellent explanations of what was necessary for me to know for decision making.
When I had a query and left a message any call was quickly returned.
Basically I felt in very safe hands.
July 12, 2023
Reply from Pension Potential
Thank you very much for your review.
No hesitation recommending.....
The calculator was easy to use and advice was readily available.
Dawn Toma was excellent explaining everything in a way that was easy to understand and I felt confident that she knew her stuff.
I was kept informed throughout the process and
I would have no hesitation recommending them.
April 10, 2024
Reply from Pension Potential
Thank you very much for your review. I will be sure to pass the comments onto Dawn.
Explained my choices in a down to earth…
Explained my choices in a down to earth understandable way and no question was a stupid one. Went over things as many times as I needed to to understand. Thank you Josh and Dawn and I’ll be thanking them for hopefully many years to come!
April 3, 2024
Reply from Pension Potential
Many thanks for your great review, we will be sure to pass your comments on to Josh and Dawn.
Dawn was very helpful
Dawn was very helpful, which gave me the confidence to go with her.
February 14, 2024
Reply from Pension Potential
Thank you very much for your review. We will be sure to pass your comments on to Dawn.
Reply from Pension Potential
Thank you very much for your review.
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