Just to be clear: I havent received the product yet, so the experience is not about a product, but about customer support. Unfortunately delivery service decided to drop a package just at the fron... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to apply, does not make my head feel sticky. About 50 days in now, not noticing anything dramatic from a hair perspective, but, hair does feel a little bit more full. It’ll be interesting to see... See more
Company replied
I researched many products and finally decided on Peptonix. I received the package of 3 bottles within 2 weeks and was kept well informed with tracking on the progress of the delivery. After read... See more
Company replied
Ive been using Peptonix for about 2 months .. Im 57, take Testosterone and my hair has thinned. I just ordered another supply of Peptonix as I took before and current pics and you can definitely see r... See more
Company details
Written by the company
At Peptonix, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Peptonix isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Contact info
United States
- support@peptonix.com
- peptonix.com
4.1
Great
226 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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Month and a half review
This is my 1 1/2 month review. As of this point I have not see any difference. I followed directions as per instructions. I know some of the reviews claim results after few months. So I will keep this updated and hopefully next month and a half will see good results. Stay tuned
September 13, 2025
Unprompted review
Reply from Peptonix
Thank you for sharing your 1.5-month update and for carefully following the directions. Everyone’s hair growth journey is unique, and while some customers see changes sooner, it can often take a few months to notice visible results. We truly appreciate your patience and commitment, and we’ll be excited to hear your next update.
If you’d like, our team can share tips to help maximize your results—feel free to reach out anytime at support@peptonix.com
Snake oil
I have been using this for a few months now and there has been no changes to my hair. Nothing like the manufacturer claims. I would not recommend this product.
September 4, 2025
Unprompted review
Reply from Peptonix
We’re sorry to hear you haven’t seen the results you were hoping for. Everyone’s hair journey is unique, and results can vary depending on consistency of use and individual factors. Many men have experienced excellent improvements with our formulas, with some amazing before-and-after results when used as directed over time. That said, we truly value your feedback and regret that your experience hasn’t matched your expectations. If you’d like, our support team would be happy to review your routine and offer guidance to help you get the best possible outcome.
Incredible product
Incredible product! Helped me grow my hair back in 4 months!
September 3, 2025
Unprompted review
Reply from Peptonix
Wow—that’s amazing to hear! We’re thrilled that Peptonix has helped you see results in just 4 months. Stories like yours mean so much to us and inspire our team every day.
Thank you for trusting us on your hair growth journey. If you ever need tips or have questions, feel free to reach us anytime at support@peptonix.com
Peptonix dual action formula
Peptonix improves upon the previous peptide I used by incorporating ingredients to combat DHT. This results in a more complete solution in a single product. However, the new growth could be better in terms of thickness of the hair shafts and and overall density. Yes, there is regrowth, but it's not a direct replacement for the hair I have lost. Peptonix is very affordable compared to other products with dubious results.
September 2, 2025
Unprompted review
Reply from Peptonix
Thank you for sharing such a detailed and thoughtful review. We’re pleased to hear that you find Peptonix to be a more complete and affordable solution compared to other options you’ve tried. It’s encouraging to know you’re noticing regrowth already.
We also appreciate your honest feedback on thickness and density. Hair restoration is often a gradual process, and results can vary depending on individual factors. Our team would be happy to share usage tips and best practices to help you get the most out of your routine—please feel free to reach out anytime at support@peptonix.com
We truly value your trust and look forward to supporting your continued progress.
It’s too soon to tell much difference…
It’s too soon to tell much difference right now. There was some supply issues on my first order but it seems to have gotten better now.
September 2, 2025
Unprompted review
Reply from Peptonix
Thank you for sharing your honest feedback. We’re glad to hear the supply issue you experienced with your first order has been resolved, and we truly appreciate your patience. Since results can take some time, we encourage you to keep us updated on your progress—we’re here to support you along the way.
If you ever need assistance or have questions about your routine, please don’t hesitate to reach out at support@peptonix.com
Seems to reduce shedding and further…
Seems to reduce shedding and further loss. Might be regrowing, but not thick enough yet to say for certain.
May 26, 2025
Unprompted review
Reply from Peptonix
Thank you for taking the time to share your experience. We’re glad to hear you’ve noticed reduced shedding and signs of regrowth—that’s a great step forward! We understand that building thicker, fuller hair can take some time, as results often vary depending on hair cycles and consistency of use.
If you’d like, our team can provide some tips to help maximize results with your routine. Feel free to reach out anytime at support@peptonix.com
. We’re here to support you along the journey.
Good stuff 👍🏾
September 1, 2025
Unprompted review
Reply from Peptonix
Thanks so much for your kind words! We’re happy to hear you’re enjoying Peptonix and really appreciate you taking the time to leave us a review.
If you ever need tips or have any questions, our support team is always here at support@peptonix.com
Peptonix works
Great product! Clean ingredients, which is super important to me. Baby hairs at forehead appeared to grow quickly!
August 14, 2025
Unprompted review
Reply from Peptonix
Thank you for sharing your experience with Peptonix! 🌿 We’re thrilled to hear that you appreciate our clean, carefully selected ingredients and that you’re already seeing new baby hairs coming in. That’s exactly the kind of progress we love to celebrate with our customers.
Keep up the consistency — the best results often come with continued use over time. If you ever need tips or guidance along the way, our support team is always here for you at support@peptonix.com
.
– The Peptonix Team
Easy to apply
Easy to apply
Have tried numerous products but Peptonix seems to be getting results.
Slow process but getting there
August 9, 2025
Unprompted review
Reply from Peptonix
Thank you for your kind words and for trusting Peptonix on your hair journey. 🌿 We’re delighted to hear that you’re beginning to see results — slow and steady progress is exactly how the formula is designed to work.
Consistency is key, and with continued use, you should notice even greater improvements over the coming months. If you’d like, our team can also share some personalized tips to help maximize your results — just reach out to us at support@peptonix.com
anytime.
We’re so glad to be part of your progress!
– The Peptonix Team
Great product
August 2, 2025
Unprompted review
Reply from Peptonix
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying our product and that it’s making a positive difference for you. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Your satisfaction means everything to us!
Great product!
I liked that all you need was one application of the drops each day. My hair, after 3 months was noticeably thicker, stronger and no more shedding! Peptonix is a great product!
May 1, 2025
Unprompted review
Reply from Peptonix
Thank you so much for sharing your wonderful experience! We’re delighted to hear that just one daily application has made such a noticeable difference in your hair’s thickness and strength, and that shedding has stopped. Your success with Peptonix truly motivates us to keep providing the best solutions for hair health.
It appears that the hair loss has…
It appears that the hair loss has stopped and new baby hairs are growing.
August 1, 2025
Unprompted review
Reply from Peptonix
That’s fantastic news! We’re so happy to hear that your hair loss has stopped and that new baby hairs are growing. Seeing those early signs of regrowth is truly exciting, and we’re honored to be part of your hair care journey.
I believe these really help
I have been using this product along with a few others since noticing how bad my hair loss had gotten. I really think these drops in the act of rubbing them in his helped fill in my bald spot.
August 1, 2025
Unprompted review
Reply from Peptonix
Thank you for sharing your experience with us! We’re glad to hear that the drops have helped you notice improvement, especially in filling in your bald spot. Combining products can sometimes support better results, and we’re happy Peptonix is playing a positive role in your hair care routine.
Peptonix thickened my hair and made it…
Peptonix thickened my hair and made it grow strong after my hair transplant . I'm looking forward to my free sample
July 1, 2025
Unprompted review
Reply from Peptonix
Thank you so much for sharing your positive experience! We’re delighted to hear that Peptonix has helped thicken your hair and promote strong growth after your hair transplant. Supporting your hair’s health during recovery is exactly what we strive for.
Customer service people are very helpful
Customer service people are very helpful
July 26, 2025
Unprompted review
Reply from Peptonix
Thank you so much for your kind words! We’re thrilled to hear that our customer service team has been helpful to you. Providing excellent support is very important to us, and we’re always here to assist with any questions or concerns you may have.
Zero results. Terrible customer service.
This product gave me zero results. Under their 90-day money-back guarantee, I claimed a full refund — which they eventually gave me (after lots and lots of back-and-forth emails).
At first, they tried to fob me off with a £22 refund, claiming it was a goodwill gesture and that they weren’t obligated to refund me at all. But after I left a review here, they eventually gave me the remaining £33 — clearly in the hopes that I would remove my review.
They even threatened me with legal action, claiming that my review was costing them money. Wow. Terrible customer service.
They advertise a 90-day money-back guarantee, but when it came down to it, they fought tooth and nail to wriggle out of their obligation. Overall, it was a terrible experience. It felt like speaking to someone with multiple personalities: one email said one thing, the next said another. They changed the rules with every single communication.
When they finally refunded me, they tried to gaslight me into believing that they were always going to refund me and that it had nothing to do with the review — despite saying in the previous email that they would only refund me after I removed it. They’ll try to deny this, but I have all the emails showing their ever-changing stance.
They also tried to have my review removed from Trustpilot — and failed. Clearly, Trustpilot didn’t buy their version of events.
Also suspicious: a good number of the positive reviews on here are made by brand new accounts with no previous reviews — and they often appear in bursts of five, all on the same day. Makes you wonder… what are the chances of five genuine reviewers leaving their (first-ever) 5-star review all on the same day?
July 19, 2025
Unprompted review
Reply from Peptonix
Thank you for taking the time to leave a review. We appreciate all feedback, but we must respectfully address several inaccuracies in your comments to ensure clarity for others reading:
Reviews – All of our reviews are 100% genuine and come from verified customers. We do not fabricate or incentivise reviews. Trustpilot uses independent verification systems, and we remain committed to full transparency.
Subscription Claims – Customers are never automatically subscribed. At checkout, there is a clear option to either purchase once or opt in for a subscription. This choice is entirely up to the customer and is not pre-selected.
Cancelling a Subscription – It is not true that you must unsubscribe via email. Every customer has access to a dedicated subscription portal, where they can manage or cancel their subscription at any time with a single click of the "Cancel" button. There is no need to contact us manually unless assistance is required.
Refund Already Issued – It's important to note that we also already processed a refund before your review was posted, as part of our normal customer service process. This was not in response to your public comment.
We strongly believe in treating our customers fairly and providing clear, user-friendly options. We welcome honest experiences — but also ask that reviews be accurate and not misleading, in line with Trustpilot’s policies.
We’ve also reached out to you privately and remain happy to resolve any concerns directly.
Great new hair growing easy to use…
Great new hair growing easy to use thicker fuller hair in 2 months
July 12, 2025
Unprompted review
Reply from Peptonix
That’s fantastic news — thank you for the wonderful feedback!
We’re thrilled to hear that you’re already seeing new growth and fuller, thicker hair in just 2 months. That kind of early progress is a great sign that your scalp is responding well to the treatment and the active ingredients in Peptonix are doing their job.
We’re also happy you find it easy to use — we designed the serum to be simple, gentle, and effective for daily routines.
Keep it up — and if you ever have questions or want tips to maintain momentum, don’t hesitate to reach out at support@peptonix.com. We’re always here to help!
To even better results ahead,
I have noticed some new hair growth on…
I have noticed some new hair growth on my bald patch and the rest of my hair has got thicker. It’s a slow process but well worth the time.
July 11, 2025
Unprompted review
Reply from Peptonix
That’s amazing to hear — thank you for sharing your progress!
Seeing new hair growth on previously bald areas, along with overall thickening, is a huge milestone. You're absolutely right: regrowth is a gradual process, but with consistency and patience, the results can be truly rewarding.
We’re so glad you’re finding the journey worthwhile. If you ever want to enhance your results further, pairing Peptonix with biweekly microneedling and keeping up your daily routine can help maximize follicle activation.
We’re here to support you every step of the way — feel free to reach out anytime at support@peptonix.com.
Keep going strong!
I have noticed more fine hairs growing…
I have noticed more fine hairs growing on my scalp which are gradually getting darker and thicker but it is taking time. I did not expect a full head of hair after 3 months, but there definitely is signs that it is working. Time will tell how well it works.
July 11, 2025
Unprompted review
Reply from Peptonix
Thank you so much for your honest and encouraging update — it’s great to hear that you're already noticing new fine hairs and gradual thickening. That’s one of the clearest signs that Peptonix is activating your follicles and supporting natural regrowth at the root level.
You’re absolutely right — full transformation takes time, and we really appreciate your patience and realistic outlook. Most users see the most noticeable changes between months 4 and 6, especially when combining the serum with consistent use and optional microneedling.
We’re excited for what the next few months will bring you! If you have any questions or want help optimizing your routine, feel free to reach out at support@peptonix.com — we’re always here to help.
Thanks again for trusting Peptonix, and please keep us posted on your progress!
Reply from Peptonix
That’s fantastic to hear — thank you for your kind words!
Stronger hair is one of the first signs that your follicles are responding well to the treatment. It’s a great early indicator that your scalp is healthier and your strands are becoming more resilient.
We’re thrilled you’re happy with your results so far, and we’re confident you’ll continue to see even more improvement in the coming weeks. If you ever need guidance or want to fine-tune your routine, we’re just an email away at support@peptonix.com.
Keep up the great work!
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