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Review summary

Created with AI, based on recent reviews

Looking at 227 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting its quality and effectiveness in promoting hair growth and thickness. Many people appreciate the positive user experience, finding the product easy to apply and noting improvements in their hair's health and appearance. However, some people were dissatisfied with the ordering and delivery process. A few customers reported issues with packages being dropped in insecure locations or experiencing significant delays in receiving their orders. There were also instances where products never arrived, leading to frustration and difficulties in obtaining refunds or support.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many customers expressing satisfaction with its... See more

Quality

Consumers generally express satisfaction with the quality of the products, particularly noting improvements... See more

Order

Users describe ambiguous interactions with order. While some customers praise the ease of ordering, quick... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers are happy with the... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just to be clear: I havent received the product yet, so the experience is not about a product, but about customer support. Unfortunately delivery service decided to drop a package just at the fron... See more

Company replied

Rated 4 out of 5 stars

Easy to apply, does not make my head feel sticky. About 50 days in now, not noticing anything dramatic from a hair perspective, but, hair does feel a little bit more full. It’ll be interesting to see... See more

Company replied

Rated 4 out of 5 stars

I researched many products and finally decided on Peptonix. I received the package of 3 bottles within 2 weeks and was kept well informed with tracking on the progress of the delivery. After read... See more

Company replied

Rated 5 out of 5 stars

Ive been using Peptonix for about 2 months .. Im 57, take Testosterone and my hair has thinned. I just ordered another supply of Peptonix as I took before and current pics and you can definitely see r... See more


Company details

  1. Hair Product Store

Written by the company

At Peptonix, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Peptonix isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.


Contact info

4.1

Great

TrustScore 4 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Peptonix Serum Stripped My Own Hair Away

This is an honest review about my experience with the Peptonix Hair Regrowth Serum which I started using in December 2025.

Firstly the serum is extremely diluted and runs all over your head making it virtually impossible to keep it in place as it generally runs into your own hair where you don't want it to be as its so diluted and the second order I received was even more diluted than the first with the consistency of putting water on your head.

Secondly after nearly three months I noticed the serum was stripping my own hair away literally my own hair was vanishing which was extremely concerning as I don't have much hair anyway so I discontinued use straight away and spoke to someone called Anna who I had been talking to for a while to tell her about what was happening.

By this time I had spent over £350 on the Peptonix Hair Regrowth Serum and the Microneedling Kit without any noticeable results and after speaking to Anna about a refund she has become more and more distant and basically stopped replying to my emails from March 30th onwards as I have sent five emails to her in the last ten days and not one of them has been replied to.

Here's what Anna said to me on March 30th which was ten days ago and the last time I heard from her.

Dear Spencer,

Thank you for reaching out to us! We hope you are doing great.

I truly understand your frustration, and I’m really sorry for your experience I hear what you’re saying.

Just to clarify transparently, our 90-day guarantee applies to one order, which is why we’re limited in how much we can refund. This policy is in place to keep things fair and prevent misuse, but I completely understand how this feels in your situation.

That said, we want to support you as much as we can and we’ve arranged the £96 refund for you as discussed.

We genuinely appreciate that you gave the product a fair try, and I’m sorry it didn’t meet your expectations.

If there’s anything further I can assist you with, please let me know.

Warm regards,
Anna | Team Peptonix

Now I have tried to clarify with Anna if the £96 has been refunded back to my card or is in the process of being refunded and I have had absolutely no response whatsoever to the last five emails I sent to her(this is from someone who was extremely active in replying to my previous emails before this happened)please also note that she talks about wanting to support me as much as they can and that they have arranged the £96 refund as discussed so my question is where is it Anna and why are you not replying to my emails.

Please also note that a lot of people have had real trouble receiving refunds back from this company(I actually read one review where Peptonix threatened to go legal on them)and this is a pattern with Peptonix in making it as hard as possible for buyers to receive refunds back from this company.

All in all my experience with Peptonix has not been positive and I wouldn't recommend them or their product especially as it has stripped my own hair away and I want to make potential customers aware that using this product could do the same to them as it has done to me.

Please also be aware as others have mentioned that you might not get the promised refund back or if you do you will have to constantly email them until you do so or give up trying as it is plainly obvious that this company do not like giving refunds back and are constantly making it extremely difficult and hard for you to do so which is very unprofessional and not what you would expect from a company such as Peptonix.

My final thought on my experience of Peptonix is to be very wary about the potential for this product to strip your own hair away and be extremely cautious in requesting a refund as they will make it extremely difficult for you to get one(just read the negative reviews about them on here)and also the fact that the product itself is extremely diluted making wastage a real possibility(they also try to convince you that the product works by bombarding you with emails)but in my opinion it doesn't work and its a very expensive product that hasn't made things better its made things a lot worse.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

What A Nice Surprise

Easy to be sceptical about any product that suggests your hair will return/thicken with no side effects. At the price, I had to give it a try. Just completed my second month of treatment. After the first month, I noticed my smooth skin had many baby hairs. During the second month, the hair thickened and more baby hair appeared. Due to these results, I have ordered another three-month supply. I plan to continue as long as I see positive results. If it works this well for me at seventy-seven years old, I’m sure it will be a nice surprise to others.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

3 months in

I am seeing some progress in the last 3 months, I ordered another 3 months and the daily dropper. I have seen fuzz on my head and if it gets thicker that would be great. My head was bald when I started and my hair color is light brown turning gray. If my hair was darker it would be more noticeable

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully packaged + actually works.

Beautifully packaged. Arrived on time. Good instructions and everything sealed perfectly and in perfect condition. Product surprised me. Used once a week as instructed. Noticed far better lasting changes than I expected. Easy to apply and actually works. Very impressed.

March 28, 2026
Unprompted review
Rated 4 out of 5 stars

Excited about the future!

Well I'm 65 and bald on top .I have been using peptronix for almost 4 months. I am starting to see blond small hairs and can feel hairs on my head not just smooth skin. I don't know if this will result in substantial hair growth but I would love to hear back from the company to see what I should suspect going forward.I am excited !
Regards,
Peter

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I have just finished my first box of…

I have just finished my first box of the micro infusion. My wife and I found the weekly treatments to be fun, we did them together. After the first 5 weeks we noticed new growth. I’m not saying the first box was magic that fully fixed my hair issues but we definitely seen faster growth and fuller hair. I feel I have a “hair style” again. I have subscribed and plan to see it out for at least a year. I see lots of promise and look forward to seeing future progress.

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for sharing your experience, we truly appreciate your support! 😊

It’s amazing to hear that you and your wife turned the treatments into something you could do together, that’s such a great approach! We’re also really glad to hear you noticed new growth and fuller hair after the first few weeks. That’s a very encouraging sign that your routine is working.

You’re absolutely right, it’s not an overnight fix, but with consistency over time, results can continue to build and improve. It’s great to hear you’re planning to stay consistent over the next year, that’s the best way to maximize progress.

If you ever need any guidance along the way, we’re always here to help.

Rated 5 out of 5 stars

Great service from order to delivery

Great service from order to delivery

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for your kind feedback, we truly appreciate it! 😊

We’re really glad to hear you had a great experience from order to delivery. Providing a smooth and reliable service is very important to us.

If you ever need any assistance or have questions along the way, we’re always here to help.

Rated 5 out of 5 stars

My better half and I are both pleased.

My better half and I are both fans of the products. And my daughter is just starting too, because of the positive changes she saw in both of us. The lady of the house is 65 and just a few days ago her hairdresser of 3 years told her she has never seen her hair so full and has filled in the spots that were starting to thin out. This is after less than 4 months on your products. As for me, things really stepped up after I went to your micro infusion kit. My receding hairline is definitely filling in and I'm hoping that continued use will bring me back to days gone by. Im waiting on an order to arrive soon. The best advice I can give to those thinking about trying it do it. It works. Just be patient and give it time and you will see results.
Everyone be well.

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for sharing such an incredible and detailed experience we truly appreciate your support! 😊

It’s amazing to hear that not only you, but your whole family is seeing positive changes. Hearing that your partner’s hairdresser noticed fuller, thicker hair after just a few months is especially encouraging that kind of real-world feedback means a lot.

We’re also really glad to hear that adding the Micro-Infusion System made a noticeable difference for you, especially around the hairline. That combination approach can be very powerful when used consistently.

Your advice about patience and consistency is absolutely spot on, hair regrowth takes time, but the results can be very rewarding.

If you ever need guidance or support along the way, we’re always here to help.

Rated 4 out of 5 stars

Too early to notice results

Too early to notice results, however, itdd ed m is easy to use, I received regular email updates and item was received in the relevant time. Will put on further review in 6 - 12 months time.

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for your thoughtful feedback, we truly appreciate it! 😊

We completely understand that it’s still early days, and it’s great to hear that you found the product easy to use and that your delivery and updates met expectations.

Hair growth is a gradual process, so a longer timeframe like 6–12 months is a great approach to fully evaluate your results. You’re definitely on the right track.

If you ever need any guidance along the way, we’re always here to help.

Rated 5 out of 5 stars

My hair is stronger

My hair is stronger, thicker and I see little baby hairs after 3 months, but my goal was to stop losing hair! So far I am super happy with it, my face skin also looks better, overall exactly what I wanted thank you!

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for sharing your experience, we truly appreciate it! 😊

We’re really happy to hear that your hair feels stronger and thicker, and that you’re seeing baby hairs after 3 months those are all very encouraging signs. It’s also great to hear that your goal of reducing hair loss is being met, as that’s often one of the most important milestones early on.

And the added improvement in your skin is a wonderful bonus!

With continued consistency, results can keep improving over time, so you’re definitely on the right track.

If you ever need any guidance along the way, we’re always here to help.

Rated 5 out of 5 stars

Peptonix works!

Have been using Peptonix for almost four months. New hair appearing on the back and top of my head. Used Finasteride for years. It slowed but did not prevent hair loss. Minoxidil regrew hair, but it was thin and weak. Gave up on both. With Peptonix, new hair is thicker and stronger. Impressive.

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for sharing your experience, we truly appreciate your support! 😊

That’s fantastic to hear! Noticing new hair growth after several months, especially with thicker and stronger strands, is a very encouraging sign. We also appreciate you sharing your experience with other treatments, it really helps others understand different journeys and outcomes.

With continued consistency, results can keep improving over time, especially as hair cycles progress.

If you ever need any guidance along the way, we’re always here to help.

Rated 5 out of 5 stars

I wanted results I am not a person who…

I wanted results I am not a person who takes seriously all these advertisements but I gave this product a chance and to my surprise it really worked.
Few people came up to me and asked me if I had hair transplant.but no I didn’t so if you want to try this product go ahead you will not regret it

March 14, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for sharing your experience — we truly appreciate your honesty and support! 😊

We completely understand being cautious with products like this, so it’s especially great to hear that you gave it a chance and saw real results. Hearing that others have noticed the difference too, even comparing it to a hair transplant is incredibly encouraging.

Consistency really makes all the difference, and we’re so glad it’s working well for you.

If you ever need guidance or have any questions along the way, we’re always here to help.

Rated 4 out of 5 stars

Been using this for 3 months and notice…

Been using this for 3 months and notice fine hair growth. Hair stylist agrees I’ve got fine hairs growing.

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for sharing your experience , we truly appreciate it! 😊

That’s fantastic to hear! Noticing fine hair growth after 3 months, especially with confirmation from your hair stylist, is a very encouraging sign that the routine is working.

With continued consistency, those fine hairs can continue to thicken and develop over time through the next hair cycles.

If you ever need guidance along the way, we’re always here to help.

Rated 5 out of 5 stars

It works for me.

Easy to order. Swift delivery. Rapid response to queries. It seems to work.

March 27, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for your kind feedback, we truly appreciate it! 😊

We’re really glad to hear that you had a smooth experience from ordering to delivery, and that our team was able to respond quickly to your queries. Providing a seamless experience is very important to us.

It’s also great to hear the product is showing promising signs, that’s an encouraging step, and with continued consistency, results can keep improving over time.

If you ever need any guidance along the way, we’re always here to help

Rated 5 out of 5 stars

Definitely working

Definitely working. My hair is thicker and fuller. Hair is growing on my scares. Going for a 2nd batch soon. Probably be an ongoing treatment for me now.

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for sharing your experience — we truly appreciate your support! 😊

We’re really glad to hear that you’re seeing thicker, fuller hair and even regrowth in areas like scars, that’s a very encouraging sign. Consistency really makes a difference with peptide-based treatments, and it’s great to see your progress.

It’s also great to hear you’re continuing with a second batch, staying consistent over time can help maximize and maintain your results.

If you ever need guidance along the way, we’re always here to help.

Rated 5 out of 5 stars

Good quality prackaging and…

Good quality prackaging and presentation - felt like a great product

March 4, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for your kind feedback, we truly appreciate it! 😊

We’re really glad to hear that the packaging and presentation made a great impression. We put a lot of care into every detail to ensure it reflects the quality of the product inside.

If you ever need any guidance or support along the way, we’re always here to help.

Rated 5 out of 5 stars

Great communication

Great communication, speedy delivery and I think the product is beginning to work.

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for your kind feedback — we truly appreciate it! 😊

We’re really glad to hear you had a smooth experience with our communication and delivery. It’s also great to know the product is starting to show early signs of progress that’s a very encouraging step.

With continued consistency, results typically improve further over time, so you’re on the right track!

If you ever need any guidance along the way, we’re always here to help.

Rated 5 out of 5 stars

After ordering the product!

after ordering the product arrived very quickly which allowed me to start the program right away!
Instructions were easy to understand so i could get started.
after using the product for 2 months now, I feel that my existing hair is getting thicker and growing faster.
if your considering using this product, don't hesitate, you have nothing to lose.

March 28, 2026
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for your detailed and thoughtful feedback — we truly appreciate you taking the time to share your experience! 😊

We’re really glad to hear that your order arrived quickly and that the instructions were easy to follow, making the process simple and accessible is very important to us.

It’s also fantastic to hear that after 2 months you’re noticing thicker, faster-growing hair. That’s a great sign that your routine is working, and with continued consistency, results can keep improving over time.

If you ever need any guidance or have questions along the way, we’re always here to support you.

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