PetBright Reviews 206

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Order was quick, correct, and very happy with the quality, would buy again. Spider my Cockerpoo loves her harness, she is able to do Zoomies without getting her lead around her neck. The flashing col... See more

Rated 5 out of 5 stars

Great product and aftershaves service. After our original purchase of 2 led collars. I spoke to customer services regarding a fault which had developed with 1 collar the day after contacting petbright... See more

Rated 5 out of 5 stars

Fantastic bright dog collar - so easy for us to spot our Doodle when he wanders off somewhere for a sniff, great for our peace of mind. It's so bright we just have the collar lights on static - he's... See more

Rated 5 out of 5 stars

An excellent collar for dark winter walks. Exactly as described, it is well made and effective. I chose the red colour and the lights show up really well in the dark, without being so bright that they... See more

Company details

  1. Pet Store

Written by the company

"Bright Ideas for your Pets". Supplier of high quality, practical dog products at great prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The harness is great and well but I am…

The harness is great and well but I am still having problems with my dog pulling, so we have stop using it at this time due to a operation but as from Monday 8 November I will start using it again and hope this W ok lol be lots better this time around

November 5, 2021
PetBright logo

Reply from PetBright

Hi Keith,

Thank you for the feedback and sorry to hear about the operation. May we ask how you've been using the harness? As it may be that we can give you some tips on how to get the most out of it.

Thanks, PB

Rated 5 out of 5 stars

An excellent collar for dark winter…

An excellent collar for dark winter walks. Exactly as described, it is well made and effective. I chose the red colour and the lights show up really well in the dark, without being so bright that they hurt the eyes. Its very first outing was a ridiculously wet walk and it was well tested by my very active spaniel- it worked perfectly even when soaked and has been faultless since. Delivery was quick and returns process was smooth (my fault, I ordered the wrong size). Highly recommended.

November 4, 2021
Rated 5 out of 5 stars

Great Purchase!!

Put this on our dog the first evening after the clocks changed. Lots of compliments from fellow dog walkers. It has proved invaluable as we can see her when she is off the lead and goes into the trees and bushes. Well worth the money.

November 3, 2021
Rated 5 out of 5 stars

Petbright the best I have found.

After searching for a new collar which has lights for the dark evening walks, I am really happy to discover petbright. It's great to have the lights built in to the collar and not just the flimsy alternatives. The battery is recharged at the plug and I like the quick release/snap action collar. It's a fair price and after a month of use it looks like it will certainly take us through to next spring. Thanks petbright.

October 15, 2021
Rated 5 out of 5 stars

Good harness and good service.

Harness was very good considering it is reasonably priced. I have a dog that lunges strongly and this harness holds well. I sometimes have to lift the dog and the hold strap is excellent.
I wanted to exchange the size I had bought and this was done without fuss. I shall use petbright again for products and good service

October 12, 2021
Rated 3 out of 5 stars

Bought this as my dogs fur under her…

Bought this as my dogs fur under her eyes is awful, used it 4 days running hasn't made any difference sadly

October 8, 2021
PetBright logo

Reply from PetBright

Hi Lynn,

Thank you for your feedback. I'm very sorry to hear that our tear stain remover isn't doing the trick for your dog. One thing I would note though is that sometimes, if your dog has had bad tear stains for a while, the fur underneath can become permanently dyed and this will need to trimmed. Then our remover can be used to clean away any future build up and prevent this happening again.

With thanks

PB

Rated 4 out of 5 stars

Good collar

Good collar but slightly disappointed the lights were not continuous instead of dots.

October 8, 2021
PetBright logo

Reply from PetBright

Hi Colin,

Thank you very much for your feedback. I'm glad that you like your collar but sorry to hear about your disappointment with regards to the lights being dots. We do try to make this clear in our photos but apologise that it has not come across well enough. With regards to the reasoning behind the lights being dots rather than continuous, this allows us to use lights that are much more powerful and can be seen from a much greater distance than a continuous light strip, whilst also allowing us to use one's thin enough that they can easily pass through the resizing clip. We hope that you enjoy the collar regardless and thank you enormously for your custom.

With thanks

PB

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look