Previously I have shopped online and loved my parcel of goodies when they arrive. Yesterday I booked a 1/2 hour shopping experience in store. Ella was so kind, professional and had so much patience... See more
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Since their launch in 2010, Petershams Millinery Supplies has gained a worldwide following for their vast collection of specialist hat making materials. Focused on vintage sustainability, their core range of millinery essentials is met with inspiring finds discovered by founders Michelle & Fiona on their travels around the globe. With a deep knowledge of the trade, Petershams has supplied budding artists to top milliners whose work can be seen on runways, celebrities and royals. Alongside supplying the millinery trade, Petershams has gained the attention of the television and film industries with costumiers snapping up their period trims and haberdashery. Twice awarded ‘Best Shop’ by Time out Magazine, Petershams has most recently been featured in Vogue Magazine.
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United Kingdom
- petershams.com
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Excellent company.
Excellent company.
Wonderful products, many interesting vintage finds. Speedy shipping in fine sturdy packaging which is especially important for international customers
Fast, efficicient and quality
My order was delivered the next day and packaged exceptionally well
EXCELLENT CUSTOMER SERVICE. just cannot recommend the team highly…
I just cannot recommend the team highly enough. As a newbie to millinery I have so far placed around three orders with them. I have been very happy with the speed and standard of their products matched by them supporting me with any guidance and advice I need to ensure I am choosing the correct items for my projects.
Thank you Petetshams, you are all fantastic.
Excellent service and product!
Item received next day! Packaging was great. Item lovely looked, exactly the same as the photo on line.
Great quality products always super…
Great quality products always super helpful and speedy delivery.
Stunning quality
Stunning quality, customer service and delivery. The actual items are of high quality, the customer service is exceptional and the packaging excellent. I will definitely use again!
Women of substance (and sinamay).
The lovely ladies of ‘Petersham Millinery’ deserve full applause for both their skill in sourcing the very best quality products and their speed of posting these delightful goods to their customers.
Once an order is placed, as if by magic, the goods arrive the very next morning. Without a doubt, these ladies love their work, for which we are truly grateful. Keep up the good work. We love you! Xxx
Wonderful range of millinery supplies
Wonderful range of millinery supplies, and outstanding customer service. I ordered a few items, and they arrived well packaged, in record time. Ordering is always easy as the site is well designed. Thank you!
Excellent Variety of Products
The company supplies excellent quality products not easy to find that I was happy to be able to purchase. Communication is always great and items are shipped swiftly, efficiently and arrive in excellent condition.
Prompt dispatch and communications.
Prompt dispatch and communications.
Goods well packed and as described.
Thank you!
Lovely Petersham ribbon
Lovely Petersham ribbon. Just what I was looking for. I sewed it down the side seams of a wool skirt that had got too tight for me. It’s given it a new lease of life.
5* products and service
I have used Petershams for a couple of years now for my small fascinator business. The materials are always top quality and delivery speedy and packaged well. Great communication when contacting too, wouldn’t go anywhere else
Great service
Great service,ordering was straightforward and the items I ordered arrived promptly.
Always good quality stock from your…
Always good quality stock from your shop and prompt service on the postage delivery
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