petershams.com Reviews 132

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the super fast delivery and the careful, beautiful packaging of their orders. The staff is frequently mentioned for being kind, professional, and helpful, making the overall experience very positive. Reviewers appreciate the wide selection of products available, often noting the unique and vintage options. The reliability of the company and the consistent quality of items are also key points of satisfaction for many consumers.

What people talk about most

Product

Customers consistently note positive experiences with product. Reviewers frequently praise the high quality... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and swift... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously I have shopped online and loved my parcel of goodies when they arrive. Yesterday I booked a 1/2 hour shopping experience in store. Ella was so kind, professional and had so much patience... See more

Rated 5 out of 5 stars

I use this wonderful company ALL the time. Fantastic selection of stock.. great website, so easy to use. Super fast delivery & great communication too from the girls. My business benefits so much that... See more

Rated 5 out of 5 stars

Order arrived quicker than anticipated. All items were nicely wrapped & packaged. One of the items I'd chosen was the wrong colour and they were kind enough to help me with an alternative. Most im... See more

Rated 5 out of 5 stars

Firstly, I don’t normally write reviews, but, I have been beyond impressed with both the products and service of this company. Not only are the products lovely (great for making fascinators), the p... See more


Company details

  1. Scrapbooking Store

Written by the company

Since their launch in 2010, Petershams Millinery Supplies has gained a worldwide following for their vast collection of specialist hat making materials. Focused on vintage sustainability, their core range of millinery essentials is met with inspiring finds discovered by founders Michelle & Fiona on their travels around the globe. With a deep knowledge of the trade, Petershams has supplied budding artists to top milliners whose work can be seen on runways, celebrities and royals. Alongside supplying the millinery trade, Petershams has gained the attention of the television and film industries with costumiers snapping up their period trims and haberdashery. Twice awarded ‘Best Shop’ by Time out Magazine, Petershams has most recently been featured in Vogue Magazine.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Excellent company.

Excellent company.
Wonderful products, many interesting vintage finds. Speedy shipping in fine sturdy packaging which is especially important for international customers

March 25, 2025
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE. just cannot recommend the team highly…

I just cannot recommend the team highly enough. As a newbie to millinery I have so far placed around three orders with them. I have been very happy with the speed and standard of their products matched by them supporting me with any guidance and advice I need to ensure I am choosing the correct items for my projects.
Thank you Petetshams, you are all fantastic.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning quality

Stunning quality, customer service and delivery. The actual items are of high quality, the customer service is exceptional and the packaging excellent. I will definitely use again!

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Women of substance (and sinamay).

The lovely ladies of ‘Petersham Millinery’ deserve full applause for both their skill in sourcing the very best quality products and their speed of posting these delightful goods to their customers.
Once an order is placed, as if by magic, the goods arrive the very next morning. Without a doubt, these ladies love their work, for which we are truly grateful. Keep up the good work. We love you! Xxx

January 2, 2025
Rated 5 out of 5 stars

Excellent Variety of Products


The company supplies excellent quality products not easy to find that I was happy to be able to purchase. Communication is always great and items are shipped swiftly, efficiently and arrive in excellent condition.

January 2, 2025
Rated 5 out of 5 stars

Lovely Petersham ribbon

Lovely Petersham ribbon. Just what I was looking for. I sewed it down the side seams of a wool skirt that had got too tight for me. It’s given it a new lease of life.

November 25, 2024
Rated 5 out of 5 stars

5* products and service

I have used Petershams for a couple of years now for my small fascinator business. The materials are always top quality and delivery speedy and packaged well. Great communication when contacting too, wouldn’t go anywhere else

October 28, 2024

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