Item never received
Item never received. Unable to speak to anyone on the phone number provided. Very poor customer service.
May 3, 2026
Unprompted review
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Contact info
A-8, Infocity 1, Block-A, Sector-34, Gurugram, Haryana, Gurugram, India
- cs@petsessentia.com
- petsessentia.com
2.3
Poor
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad experience
Very bad experience, not once but twice. First time I never received the order and got a refund later, the second time I received a damaged product which I rejected as it was damaged but they still left the product at my door. Writing this review as I never heard back from there customer support.
February 13, 2022
Unprompted review
Great place for all pet needs
I am really happy with the collection of pet products. Fast delivery, excellent quality of the products. Keep it up.
October 6, 2021
Unprompted review
Amazing experience buy pet food with…
Amazing experience buy pet food with Petsessentia.com. Fast delivery service and quality.
October 6, 2021
Unprompted review
Really had an amazing experience
Really had an amazing experience, I have become a regular customer because of the fast service and quality.
October 6, 2021
Unprompted review
My pup loved the treats
My pup loved the treats! Other sites are too expensive but this one is a gem in a haystack! Glad I found them (got 20% off too) ;)
October 6, 2021
Unprompted review
Great platform for pet food
offers are great...delivery is earlier than the time provided
September 22, 2021
Unprompted review
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