Phoenix RC Automotive Reviews 190

Had great experience with Luke at Phoenix, they washed snow off car and made sure i could look over car in a dry well lite warehouse. No pressure was given, and spent time looking over whole car, found a few items to query: 1) Missing pump & medical kit - 2) broken rear window blind, and 3) unresponsive bmw display key.
1st item was resolved quickly and last two items have been booked in by Luke to be resolved by local BMW centre near me.

Bought my new car here recently and the service was amazing. They were really welcoming and helpful with no pushy sales staff. Luke wss especially brilliant and made the whole experience easy and effortless. They could not do enough to help and I would highly recommend anyone to visit them and take a look around. Thanks guys...

Bought a car on Saturday, we were looked after by Luke who was fabulous very through he knew his stuff 😃 if you are looking for a top spec car then look no further. 😃

I have had a great experience from the team at Phoenix. The turn around was very quick and they helped me sell my old vehicle and put me into a new one straight away. Its the first time I have received excellent customer service and made buying a new vehicle extremely easy. Keep up the great work and I look forward to coming back to you in the future for my next vehicle.

It was a long drawn out experience thru no fault of anyone, just getting a deal with a part ex done….. Maj and Luke were very helpful as we were coming from Bournemouth a 5 hour drive.
When we arrived we dealt with Luke who was amazing and looked after us and helped to get the deal done.
A well run business with honest people.
Highly recommend this company.

Excellent sales team with company

Just bought a lovely C43 from them. Had the pleasure of Maj looking after me and he was brilliant everything went smoothly and he helped with some questions and Also everyone in the team anytime I phoned to ask something were so helpful Would definitely recommend anyone looking for great service and amazing cars go here

Had a great experience buying and picking up my 370z from these guys and can't recommend them enough, once again thank you all.

We had excellent service from Luke the salesman. Absolutely nothing was too much trouble. He genuinely cares. We had lots & lots of questions which he answered.
We even rang after arriving home to clarify a few bits & he continued to be super helpful!
Well done & thank you!

Phoenix RC Automotive is an excellent garage with quality stock and a set of really professional employees. Sadly my car had a fault and had to be returned but sometimes it’s only when things go wrong that you see how genuine some companies are. The staff at Phoenix understood the issue, did everything they could to put it right and then accepted the fact that a refund was the best solution in my case. Thank you for turning what could have been a very negative experience into a positive one. I appreciate it.

We were treated with respect Luke was very helpful and honest all the way through the process, I would recommend phoenix rc automotive to my friends & family.
Mike Richardson.

Maj and the team demonstrate pure car sales excellence. After having a several issues with other dealers and having a nightmare with their finance as well, Maj and Luke at Phoenix were extremely helpful and professional. Not only was the car waiting for a test when I arrived, but Maj was able to negotiate me a good deal, get me finance approved that saved me several thousand pounds in interest over the term, he also extended my warranty, gave me a free Autoglym gift, and even handed me a £20 note to stick fuel in the car for my drive home. They were sympathetic to my previous issues, and I found them to be just about the finest dealership I’ve ever dealt with, independent or main. I look forward to seeing Maj and Phoenix again in future when I begin my search for a Bentley.

Luke handled the Purchase & Part Ex Brilliantly, very professional answering all my questions.
There was a minor repair required to the windscreen which Luke is sourcing & arranging for it to be carried out local to me.

I have just purchased a Mini Clubman cooper s from pheonix rc automotive. From first enquiry of the car to pick up the whole process was made to be relaxed and easy. Walk round video of the car supplied via WhatsApp covering any external issues and covering the spec of the car itself. Viewed and test drove a few days later and picked up the following week. They had the car serviced and some little issues address with bodywork etc too. All in all a positive experience. Luke who we dealt with couldn’t have been any more helpful. Thanks again.

Purchased a Range Rover Evoque from Phoenix RC no hassle to buy from sales Luke salesman answered all my questions about the car and its history.Car was delivered to my home on time as agreed and presented very well.Fair price agreed on my trade in car. All in all a very good experience.

Great service from start to finish. Thanks Luke. Car delivered and full video of car sent to me.

I had the best experience ever . From the moment I came Maj looked after me .
Listened what I said and what I wanted and helped me in the best way.
The whole staff was very very helpful.
Everything what was said was done in short period of time .
Thank you very much for being very helpful and professional.

Phoenix RC put a smile on my face today. I bought the cheapest car they had and was treated like I had bought a £150k+ exotic

Luke is a cracking guy. I felt at easy the moment we met and his handling of the sale was one of the best I've experienced in many years of car buying. And just as big shout needs to go to Maj and Silvija. Maj was instrumental in me knowing this was the car for me.

When hunting for a Merc S Class on Auto-Trader it felt like a minefield and I have no qualms in saying I felt 100% safe buying from Luke and the guys and would do so again.

Jay

Great experience overall from the minute I turned up to the minute I drive the car away. Luke was so helpful with everything and done his best to make sure I was happy.
This Is the only car garage I’ve ever been too where they actually cared about the customer and not just the sale! Cheers guys.

Luke was amazing he went that extra mile if you ever need a car these are the guy to go to would recommend these 💯 ask for Luke and you won’t be disappointed . Very friendly and very honest thanks once again Luke