PILLO1 Reviews 563

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been using PILLO1 for the last 10 years!i have bought around 6 pillow in total for my and family members. It is the Only pillow that hold my neck in the right position ( straight) allowing me t... See more

Company replied

Rated 5 out of 5 stars

My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just... See more

Rated 5 out of 5 stars

​The original P​illo1 ​f​rom Dr. Hall is amazing! I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I mi... See more

Company replied

Rated 3 out of 5 stars

I’ve been sleeping on Pillo1 for side sleepers and had to stop. I purchased the original Pillo1 first and found the center cutout was uncomfortable somI contacted the xo,pans to exchange for side sle... See more


Company details

  1. Health and Beauty Shop
  2. Mattress Store

About PILLO1

Written by the company

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Renowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!

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4.7

Excellent

TrustScore 4.5 out of 5

563 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

When I first ordered my pillow

When I first ordered my pillow, it was as taking awhile for it to get to me. I called to see what was up and had a very pleasant call with your service person. She explained the delay, and reassured me that the pillow would be on the way shortly. It was worth the wait!!

March 2, 2021
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Reply from PILLO1

Thank you Teresa for your wonderful review! So happy you're so pleased with your new PILLO1!! Sleep well!! Dr Hall

Rated 4 out of 5 stars

Not enough time with the product to…

Not enough time with the product to evaluate , would be higher rating if they gave me a target arrival date vs making me track it down

February 22, 2021
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Reply from PILLO1

Thank you for your initial review Dave. We look forward to hearing how much you enjoy your new pillow once you have had enough time to sleep on your new PILLO1 for two or three weeks. Wishing you many incredible nights' sleep!
Dr Hall

Rated 3 out of 5 stars

I have bought 4 PILLO1's in my life

I have bought 4 PILLO1's in my life. I have loved them normally. This time, however, my pillow showed up with no sticker telling me which side was firm, or which side was soft. I can't really tell which is which, and it was frustrating that these things are not stitched into the pillow so that clients automatically know.

I am disappointed this time. When spending $200 on a pillow, I hope to have a bit more clarity on how it works.

I will say, though, that the Pillo is comfortable--and I am happy for the most part with the purchase. I am not sure I will buy another--but for now, I am sticking with the one I bought.

February 15, 2021
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Reply from PILLO1

Hi Andy, Thank you for buying 4 PIL-LO1's!!! Please call our customer service if any questions arise on the stickers. 805-371-8883. We can instruct you on how to easily tell the difference in firmness on the Latex design. If you ordered the gel infused memory foam design, there is no difference between the two cervical supports (the mirror images) so no firm or soft stickers are applicable. Please let us know your wishes. Thanks again for being such a great PILLO1 customer!! Dr Hall

Rated 5 out of 5 stars

Great product!

Great product!
Has really improved my neck pain after my car accident. Sleeping is much more comfortable.

February 15, 2021
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Reply from PILLO1

Thank you Shannon for your 5 star review!! So happy PILLO1 is helping you neck so greatly after your auto accident! Dr Hall

Rated 4 out of 5 stars

The sheets are nice but with the…

The sheets are nice but with the purchase of king sheets you should give 4 pillow cases. A little pricey but nice.

February 1, 2021
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Reply from PILLO1

Hi Mary, Thank you for your 4 star PILLO1 review! However, in regards to the request for additional pillow cases, we don't sell any sheets at the moment so perhaps the request for additional pillow cases was for another company. Thanks again for being a PILLO1 customer!!

Rated 3 out of 5 stars

Good pillow but overpriced

I like the pillow fine; I got the one for side sleepers. However, I think it is overpriced. There are others for $49 that are as comfortable. I am interested to see how long this last compared to those. Also, I was suppose to get a 25% discount which I did not get due to some error. Upon contacting the company they said they were unsure as to why, but would give me a pillowcase. While I appreciate the response, a pillow case is useless to me as I use my own bed sheets and matching pillowcases. A refund for that amount would have made much more sense.

January 22, 2021
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Reply from PILLO1

Hi Janet, Thank you for your thorough review of PILLO1! We do indeed believe you will see a great difference in quality and design as compared to any ofther pillow on the market. The patented design and the hand cut shoulder cut out as well as the latex and gel infused memory foam far exceed any other product on the market. We hope that you can see and feel the difference over time. Thanks again for taking the time to review and we wish you many nights of incredible sleep with your PILLO1. Dr Hall

Rated 5 out of 5 stars

I have severe herniated cervical discs…

I have severe herniated cervical discs and have had difficulty sleeping for years. I have tried every pillow out there and nothing worked. That is until I ordered the PILLO1 Side Sleeper. It literally changed my life! I finally found a pillow that works for me and I don't wake up with headaches anymore. I highly recommend any of the PILLO1 products.

January 12, 2021
Rated 5 out of 5 stars

Received product promptly

Received product promptly. Love my pillow.

January 10, 2021
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Reply from PILLO1

Thank you Robin for your 5 star review of PILLO1. We greatly appreciate taht you love your pillow and wish you many nights of wonderful sleep!! Thanks again, Dr Hall

Rated 5 out of 5 stars

Thank you for the lovely case

Thank you for the lovely case. Just what I needed for my pillow. Very nicely made. Thanks, Barbara

January 4, 2021
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Reply from PILLO1

You're very welcome Barbara!!! And thank you for your wonderful 5 star review!! Dr Hall

Rated 5 out of 5 stars

I absolutely love my side sleeper…

I absolutely love my side sleeper pillow! I'm telling everyone I know to get one!

January 4, 2021
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Reply from PILLO1

HI Jessica! Thank you for your incredible 5 star review!! So very happy that you're loving your PILLO1 and we appreciate so much that fact that you're tell all about your success and happiness with our pillow! Dr Hall

Rated 5 out of 5 stars

I have been buying Pillow1 for years

I have been buying Pillow1 for years
This is my 4 Pillow1 and I absolutely Love It !
I suffer back pain for years , had PT , inyecciones for pain management
Since I started sleeping with Pillow1 sleep like a Baby, combine with stretching and walking every day, I feel good
I used to wake up in pain .
I recently bought my fourth Pillow1
It keeps my neck and back align
I purchased the back and side Pillow
The Latex one works best for me
it is firmer

Love my Pillow1
I highly recommended it

December 10, 2020
Rated 5 out of 5 stars

Excellent

I’ve been looking for the right pillow for several years and I’ve tried so many different types. I became accustomed to neck pain. I’m really glad I decided to splurge on this because it’s the right one for me and I haven’t had neck pain in weeks. I’m a little annoyed that I didn’t find this years ago but glad that I have it now anyway. It’s well worth a try if you’re considering it!

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

I can finally sleep through the night!

Since the first night of sleeping with my Pillo1, I have been able to get a comfortable, full night's rest for the first time in a couple of years! My previous pillow (made of buckwheat seeds) was supposed to help with neck pain, but I think it made me more uncomfortable. I am so glad that I found out about Pillo1 as my quality of sleep has definitely improved. Non-toxic foam materials are a bonus.

August 2, 2020
Unprompted review
Rated 1 out of 5 stars

I was so excited to receive my pillo1

I was so excited to receive my pillo1, but it has a really awful chemical smell. The material is 100% latex, which I guess explains it, but I was surprised because they specifically say "no off-gasing" on the website, which is an absolute lie. I've also had it for a week now and the smell has not subsided at all. I contacted the company and have had no response. Pretty upsetting considering the high cost of the product.

July 3, 2020
Unprompted review
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Reply from PILLO1

Hi, That is extraordinarily unusual to hear. Please call our customer service at 805 371 8883 to discuss options after the 4th of July holiday. The quality of our latex is extremely high and we simply don't have this response so it makes me wonder if perhaps it was due to shipping or another unknown factor. We look very forward to speaking with you and creating a remedy to your situation. Until then, perhaps you may want to leave the pillow outside during the day to let it breathe, even if this was a shipping issue with the cardboard or perhaps another reason. Again, were very sorry this was your experience .

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