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Red Sightseeing Reviews 119

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TrustScore 4.5 out of 5

4.4

Sightseeing Tour Agency
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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and positive attitudes, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and overall smooth experience, including well-organized tours and great onboard service. Reviewers also enjoyed the user experience, finding the tours relaxing, informative, and a great way to see the city. However, some customers were dissatisfied with the audio guides, noting a lack of information about landmarks and repetitive music. A few people also experienced issues with bus drivers, citing poor attitudes and inconsistent stopping practices, which led to confusion and inconvenience. Additionally, some customers reported being left on a hot bus without air conditioning or communication, and receiving conflicting information regarding shuttle departure times.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Users describe positive interactions with service. Many customers praise the friendly and accommodating staff... See more

Location

People report ambiguous experiences with location. Many customers found the tours offered a great way to see... See more

User experience

Reviewers highlight positive aspects of the user experience. Customers describe it as a great and memorable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The pizza cruise was beautiful and delightful. Our server, Sofia, was especially wonderful. Her hospitality skills are unmatched! The cruise was not guided by audio, but the sights were so engaging, w... See more

Rated 5 out of 5 stars

I thoroughly enjoyed this cruise. I originally booked the day before but I missed it so I decided to rebook for the next day especially as it was my last day in Stockholm and I'm happy I did. I got... See more

Rated 5 out of 5 stars

Great service onboard by Zulema and Luce who were very friendly and accommodating. Unfortunately the pizza was cold maybe because it was delayed by half an hour but at least they gave us free ice crea... See more

Rated 5 out of 5 stars

I absolutely loved the experience even though i had some trouble with sea sickness and even then they offered me help with lemon and water, everyone was super kind and extremely welcoming. If I go the... See more

Company details

  1. Sightseeing Tour Agency
  2. Boat Tour Agency
  3. Bus Tour Agency
  4. Cruise Travel Agency
  5. Tourist Attraction

Written by the company

Don’t miss a thing! Go sightseeing with the Hop-on Hop-off buses and boats from Red Sightseeing. We offer Hop-on Hop-off tours in seven different European cities!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We are tourists from Germany

We are tourists from Germany. Our host was a sweet girl Zulema, very nice and smart. English was broken but she also tried in German very nice. We will definitely come back for this experience ! We like her to be our guide next time

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

We have met Benedict who is a very nice…

We have met Benedict who is a very nice person.
He explains everything very correctly.
Lots of congratulations for this gentleman

May 11, 2023
Unprompted review
Red Sightseeing logo

Reply from Red Sightseeing

Dear Monsieur Coullerez,

Thank you so much for the 5 stars!

We really appreciate the comments about our colleague Benedict, we will make sure to share them with the team.

We hope you have a lovely time in the city.

kind regards,
Red Sightseeing Stockholm

Rated 5 out of 5 stars

Definitely recommend

Robert, our guide, was excellent; both full of energy and gave lots of interesting facts. The tour is good, you get a nice speedy overview of Stockholm. It was a bit rainy our day but this didn’t impact the tour at all and the boat isn’t cold. You also get a free hot drink. Definitely recommend for a shorter boat trip!

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Robert

Robert, did an exceptionel job of explaining the history and scenery of stockholm. Very pleasent tour.

April 8, 2023
Unprompted review
Rated 2 out of 5 stars

Friendly but conspiratorial

Very friendly people, however, very poor guided tour. If you want to be given fake baseless conspiracy theories instead of history or fact this is the trip for you.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great trip today

Great trip today, arrived early to book the bot tour and was given the option to go round on the bus for free. Tour guide was excellent on the boat and it had great snacks and hot drinks

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Redbuses winterwaterways tour

I did the WinterWaterways tour With Robert as a guide and Niclas and Noah as crew, it was amazing and super interesting!! Fika was included and every thing was delicious! Super recomended if u r on stockholm!

November 24, 2022
Unprompted review
Red Sightseeing logo

Reply from Red Sightseeing

Dear Agostina Campolonghi,

Thank you for your 5-star review.

Stockholm is one-of-a-kind, don't you agree?
We are amazed to hear you had a nice time in Stockholm.

We would like to thank you for your kind words about our team, we are doing our best to provide the best
service to our guests.

We hope to see you again.

Kind regards,
Red Sightseeing Stockholm

Rated 1 out of 5 stars

Bad experience

Bad experience. The company has habit to sale more boat tickets than boat capacity. We were not lowed in although trying many times in two ports. The company refused to return money for the unprovided service / unused tickets. I strongly unreccomend this company !!!

July 28, 2022
Unprompted review
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