Regency Foods Reviews 229

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been buying from Regency Foods Company for many years. I’ve used both services - delivery and collection. I want to say that their customer service and support is excellent. Whether you have a... See more

Company replied

Rated 5 out of 5 stars

Continue to be impressed with the service - ordered on a weekday evening at about 9pm and the order arrived by mid morning on the following day! Good value and very easy to place orders. Has been a li... See more

Company replied

Rated 5 out of 5 stars

Regency Foods are a great example of how to run a business with a personal touch. The website is straightforward and easy to purchase from. The warehouse workers are friendly and show you the way to t... See more

Company replied

Rated 5 out of 5 stars

Real easy to place the order online, and the delivery is always super quick. Only discovered Regency Foods very recently, so have only just placed a handful of orders, but each and every one of them h... See more

Company replied

Company details

  1. Grocery Store

Information provided by various external sources

Premium quality food wholesaler and supplier based in London. Supplying an unparalleled range of dry store goods for next day delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great example of how to run a business

Regency Foods are a great example of how to run a business with a personal touch. The website is straightforward and easy to purchase from. The warehouse workers are friendly and show you the way to the collection point. Great to meet the owner who is a nice chap. I'm very satisfied that they provided the frozen puree product FROZEN, most companies do not do this, so thank you for saving me time. I'm definitely purchasing more products in the near year, the pricing is perfect but the execution is even better. Thank you for your honesty and first class service.

December 23, 2022
Unprompted review
Regency Foods logo

Reply from Regency Foods

Dear Naweed,

Thank you very much for your positive feedback !

We appreciate your time taken to write this wonderful review.

Rated 5 out of 5 stars

Awesome!

Great choice of product! Super fast delivery!! Love it!!!

October 24, 2022
Regency Foods logo

Reply from Regency Foods

Your feedback is very much appreciated. Thank you, Michael!

Rated 5 out of 5 stars

Happy

No problems with online order, also spoke to sales advisor who was very competent with good communication, I will order from them again.

July 21, 2022
Regency Foods logo

Reply from Regency Foods

Thank you very much for your positive feedback, Shani. It is very much appreciated!

Rated 5 out of 5 stars

Amazing Service

Amazing Service - Regency are always spot on. Communications, on time, delivery are fantastic and exactly what we love about Regency.

Can’t recommend highly enough.

July 10, 2022
Regency Foods logo

Reply from Regency Foods

Thank you very much for your positive feedback, it is much appreciated!

Rated 5 out of 5 stars

Great service

Great service. Ordered at 7am it was with me before lunchtime driver was pleasant to deal with.
Will use again.

June 10, 2022
Regency Foods logo

Reply from Regency Foods

Hi Antony, :)

Thank you very much for your feedback!

Rated 5 out of 5 stars

great price

great price, great products and suite fast delivery. I will place my next order shortly

May 1, 2022
Regency Foods logo

Reply from Regency Foods

Massive thanks Clarissa, your time taken for review is much appreciated :)

Rated 5 out of 5 stars

This is the second time i have ordered…

This is the second time i have ordered from Regency, only a small order, but very efficient, friendly and reasonable price and I was able to collect and save postage charges,
Will use again.

April 14, 2022
Regency Foods logo

Reply from Regency Foods

Thank you for your feedback, it is much appreciated!

Rated 4 out of 5 stars

Good

All good, fast delivery but cost of delivery high.

March 12, 2022
Regency Foods logo

Reply from Regency Foods

Thank you for your feedback! We are wholesalers, your shopping total was £21.00. We offer an optional shipping fee to cater for smaller shoppers, as well as Pick up at store option. For more information on our free shipping please visit our following link https://regencyfoods.com/shipping-returns/.

Rated 5 out of 5 stars

Great products

Great products, amazingly fast delivery!

December 13, 2021
Regency Foods logo

Reply from Regency Foods

Thank you, Natalie, always a pleasure!!!!

Rated 5 out of 5 stars

Excellent service

Excellent service! Products as expected. Delivery is very fast and efficient. Thank you

December 10, 2021
Regency Foods logo

Reply from Regency Foods

Thank you so much!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look