Relish Reviews 1,738

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and thoughtful design, especially highlighting how helpful and easy to use they are for individuals with dementia. Many people appreciate the excellent service, noting the efficiency and promptness of deliveries. The user experience, from website navigation to product setup, is frequently described as simple and straightforward. However, some people were dissatisfied with the shipping, mentioning issues like damaged boxes or delayed deliveries. A few other people also felt that some products could be improved, such as providing a way to keep puzzle boxes closed or offering more challenging options for certain users.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers praise the products as... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and thoughtful design of... See more

Delivery service

Customers generally report positive experiences with delivery service. Many reviewers praise the ease of... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the products on Relish. Relish has identified the key areas that pose difficulty for those with dementia and have created products that are helpful, simple to use and remove some of the stresse... See more

Rated 5 out of 5 stars

Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the... See more

Rated 5 out of 5 stars

My mum used to love jigsaw but had given up due to frustration in recent years. Finding these jigsaws with various sized pieces and the ability to be done in the box has changed that. Seeing her pride... See more

Rated 5 out of 5 stars

The radio was exactly as it was described in the promotional materials. It was quick and easy to set up and my 90 year old mother - in - law finds it easy to use. She now listens to her 3 favourite... See more


Company details

  1. Disability Equipment Supplier

Written by the company

We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Just what I was looking for

My mother loves music and this well-thought-out MP3 player makes it possible for her to continue to enjoy listening to her choice of music independently.

July 23, 2025
Relish logo

Reply from Relish

Thank you for sharing this lovely feedback. We’re so pleased to hear that the Radio's MP3 function is helping your mother continue enjoying her music independently. It’s wonderful to know it’s bringing her joy and supporting her love of music.

Warm Regards,
Kyle

Rated 5 out of 5 stars

Review update

The first radio I received was defective hence my first review. Subsequently it was promptly replaced without any action by myself which in my experience is exceptional after sales service, bravo!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive customer service

I am really impressed with the customer service at Relish. There was an issue with the courier, which delayed my order and as soon I let Relish know about this, they cancelled that order and despatched a new one with a different courier, express delivery. My order arrived with me in time for my visit to my Dad, for which I am so grateful.

May 27, 2025
Rated 5 out of 5 stars

Love the products, great for dementia

Love the products. My mother has dementia and they are perfect for her. Also, I ordered the wrong product and when I applied to return it, I got an email that said keep it and they gave me my money back anyway.

May 27, 2025
Rated 3 out of 5 stars

I think you provide quality products

I think you provide quality products. I love the music player from a previous purchase. The puzzle that I just bought was great for my father. Doable in a short time rather than a bigger challenge with small pieces. The beanbag golf game didn’t go over too well, but we’ll try again.
One negative is the shipping. One puzzle was losing pieces and I had to count to make sure both puzzles were complete, then accidentally put one stray piece in the wrong box, etc.. Although I really appreciate no plastic, I felt the need to put the pieces in a zip lock bag (reused from another shipped product) and a rubber band around the box. Maybe just a way to keep the box closed (a snap?) would solve the problem without plastic.
One last bit of feedback is from my husband who guided my father through the puzzle. He said a picture of actual size would allow the user to build the puzzle on top of the picture. That might be too easy for some people, but the either/or choice would be good.

May 27, 2025
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Reply from Relish

Hi there,

Firstly, thank you so much for taking the time to share your feedback—it’s exactly the kind of insight that helps us improve. We’re really glad to hear your father enjoyed the puzzle, and that the music player has been a hit in the past!

Your suggestion about using a rubber band to help keep the box closed is a great one. As you say, our goal to avoid plastic relies on the packaging staying secure, so I’ll pass that feedback to our product team to explore more sustainable solutions—perhaps something like a snap closure.

Likewise, the idea of including an image of the puzzle at actual size is a thoughtful suggestion, especially for those who would benefit from building directly on top of it. We’ll definitely take that on board too.

Thanks again, and all the best,
The Relish Team

Rated 5 out of 5 stars

Cards and maze are well made my husband…

Cards and maze are well made my husband who's in the second stage of alzheimer's really liked the cards and triggered some memories when we were looking at them, he wasn't sure what to do with the maze but I've found it quite therapeutic
What I've purchased from relish has always been good quality even though some are bit on the expensive side but that doesn't really matter as they're so good for people with alzheimer's/learning challenges etc

May 23, 2025
Rated 5 out of 5 stars

I love the products on Relish

I love the products on Relish. Relish has identified the key areas that pose difficulty for those with dementia and have created products that are helpful, simple to use and remove some of the stresses involved in day to day life. I have purchased the radio, puzzles and the clock that helps them identify morning, afternoon and evening. Orders arrive quickly and on the day specified.

May 23, 2025
Rated 5 out of 5 stars

Excellent radio - my mum smiles and sings again

I was in two minds about the radio due to cost but after extensive research I purchased the radio for my mums birthday and it has turned out to be an awesome gift and the right decision with my mum telling me every day now how she has been listening to her music. The ability to use your own music is fantastic and I now hear my mum singing along to the songs and talking about her life / past experiences in a positive way. The radio is fantastic and worth every penny when I see the delight on my mums face. It is also easy to use, creating independence for my mum and taking away the constant 'can you show me how to use this again' scenario which can be upsetting / frustrating for both of us.
My whole experience from purchase, quick arrival, set up and use has been positive. Thank you.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Relish Aquapaint

Relish Aquapaint are so good, my mum who has Alzheimers enjoyed doing these.
You add water on a paintbrush and go over them like you are painting, to reveal lovely pictures. I got the birds and the marine life for my mum.
I really wish they'd provide a paintbrush in with the pack too, as they are expensive.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Puzzles for people with dementia

Want jigsaw puzzles for a dementia group. Relish had several different degrees of difficulty, lovely pictures, good quality and stored in a box. The box enables clients to do the jigsaws into the box whilst looking at the picture on the inside of the lid.
Our clients loved them.

April 28, 2025
Rated 5 out of 5 stars

Excellent quality and engaging products

The products offered from Relish Life are excellent for anyone caring for someone with dementia. I spend a great deal of time with my ninety-two year mother who enjoys the paint with water pages and a variety of the puzzles. These activities encourage her confidence and provide her with a sense of accomplishment. Also, they are conversation starters as we discuss the various images of a given activity. The quality of the products are excellent as well and have been reused frequently. I needed assistance with one of my orders and the customer service went above and beyond my expectations! Thank you for providing such wonderful materials.

April 21, 2025
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Reply from Relish

Hello Sandra,

This very nice to hear from you and we really appreciate your detailed feedback, especially around the excellent quality of the products - it's something we work very hard on. It's great to hear that your mother takes so much joy in the aquapaints and I hope she continues to for a long time to come.

All the best,

The Relish Team

Rated 5 out of 5 stars

Beautiful puzzle

Beautiful puzzle.

great job on birds

April 21, 2025
Relish logo

Reply from Relish

Thank you for the feedback, Walter!

All the best,

The Relish Team

Rated 5 out of 5 stars

Relish is easy to order and works…

Relish is easy to order and works perfectly for my Dad with dementia❤️

March 24, 2025
Relish logo

Reply from Relish

Hi Darlene,

I'm so glad to hear that our products work so perfectly for your Dad with dementia.

Thank you for the kind feedback,

The Relish Team

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