I love the products on Relish. Relish has identified the key areas that pose difficulty for those with dementia and have created products that are helpful, simple to use and remove some of the stresse... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the... See more
My mum used to love jigsaw but had given up due to frustration in recent years. Finding these jigsaws with various sized pieces and the ability to be done in the box has changed that. Seeing her pride... See more
The radio was exactly as it was described in the promotional materials. It was quick and easy to set up and my 90 year old mother - in - law finds it easy to use. She now listens to her 3 favourite... See more
Company details
Written by the company
We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.
Contact info
72 Leonard St,, EC2A 4QX, London, United Kingdom
- +44 (0) 203 488 2001
- info@relish-life.com
- relish-life.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I saw your products
I saw your products, ordered it for my mom, who is in advanced stages of dementia, and broke her hip. It arrived timely. I’ll see her in a few days and hope she’s engaged by your toys.
March 24, 2025
Reply from Relish
Hi Robert,
I'm sorry to hear that about your mom, I hope she really enjoys our products! I'm glad to hear the delivery service was good.
All the best from,
The Relish Team
Exceptional customer service
Ordered a Relish radio.
When it arrived I didn't set up the stations immediately and when I did a couple of weeks later, found that there was a fault with the radio. Emailed, then called the company, and they could not have been more obliging and helpful. New machine arrived in the post 2 days later and they sent a prepaid postage label to return the original.
February 11, 2025
Reply from Relish
Hello Frances
Thank you so much for sharing your experience! It was our pleasure to help, and we’re so glad we could get everything sorted quickly for you. We hope the radio is now being played daily and enjoyed.
If you have any other questions, don’t hesitate to reach out—we’re always happy to help. 💜
Warmest regards
Samantha
Customer Support Manager
They were amazing
They were amazing, after I made a mistake when ordering jigsaws they very quickly put it all right.
February 11, 2025
Reply from Relish
Thank you George
We are always happy to help 💜
We hope the puzzles are now being most enjoyed and if we can help again, don't hesitate to reach out.
Warmest regards
Samantha
Customer Support Manager
Excellent in every way
Excellent in every way, quality, range, packaging and delivery. I have used Relish several times and will certainly be using g them again and again…
February 11, 2025
Reply from Relish
Hello Liz
Wow—thank you so much for your kind words! It truly means the world to us that you've had such a great experience with Relish. Knowing you keep coming back is the biggest compliment we could receive!
If we can help with any questions, don't hesitate to reach out.
Warmest regards
Samantha
Customer Support Manager
Active I. D
The product was delivered promptly.
Aquapaint is proving to be very enjoyable, and is excellent value
February 11, 2025
Reply from Relish
Hello Christine
Thank you for your lovely feedback! We’re so glad to hear that your order arrived quickly and that the Aquapaint is bringing joy. It’s wonderful to know you find it great value too!
If you ever need anything, we’re always happy to help. Wishing your loved one many more enjoyable moments with it!
Warmest regards
Samantha
Customer Support Manager
Great customer service
Great customer service. I had an issue with my order and the customer service team couldn’t be more helpful and went above and beyond to resolve it. Could not recommend highly enough.
Great product too. High quality. Well packaged. Quick delivery. Would definitely order again.
February 11, 2025
Reply from Relish
Hello Caroline
Thank you so much for your kind words! We’re truly delighted that you had such a positive experience with us.
It’s wonderful to know you’re happy with the product, and overall service provided. Your support means the world to us.
If you have any further questions or support needs, do let us know, we’re always here to help! 💜
Warmest regards
Samantha
Customer Support Manager
He loves the puzzles
He loves the puzzles. Prices are very high for what I received.
February 21, 2025
Reply from Relish
Hello Becky
Thank you for taking the time to share your thoughts on our products and service.
We're truly delighted to hear that your loved one is enjoying the puzzles—it means so much to us.
We appreciate your feedback on pricing and understand that it’s an important consideration. As a small business, we do our best to keep prices as low as possible, though we don’t have the same advantages as larger companies when it comes to manufacturer discounts.
We hope that our Wellbeing and Free Activities Library provides additional support and enjoyment.
We’re always looking to improve and would love the opportunity to enhance your experience in the future. If you have any questions or need anything, please don’t hesitate to reach out.
Warmest regards
Samantha
Customer Support Manager
Reply from Relish
Hello Sandra
Wonderful review, thank you. And we are super pleased to hear that your experience with us has been so positive.
We really hope the products will be most enjoyed. If you have any questions, please do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
Used for first time and very satisfied.
February 19, 2025
Reply from Relish
Hello AD
Thanks so much for the review. We are really pleased to hear the products worked out so well for you.
If we can help with any questions, please do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
Puzzle for my mum
Parcel arrived on time. The puzzle looks good. My mum doesn't have dementia but at 90 finds most puzzles too fiddly. She liked the interesting picture and the larger pieces.
February 11, 2025
Reply from Relish
Hello Mrs Hurle
Thank you so much for your kind review! We are delighted to hear the puzzle arrived on time and that your mum enjoyed this. It sounds like the perfect fit.
If we can help again, do let us know.
Warmest regards
Samantha, Customer Support Manager
Superb puzzles
Superb puzzles. Have purchased both 13 piece and 35 piece jig saws. Might there sometime be some 20
piece jigsaws?
February 11, 2025
Reply from Relish
Hello Judy
Thank you for your review and feedback. We are so glad the puzzles are a hit.
Many years ago, we did have 24 piece puzzles. However there was much less demand for these and we decided to discontinue these. However I will pass this feedback on to the design team.
If we can help further, please do let us know.
Warmest regards
Samantha, Customer Support Manager
Love this idea and will shop for more.
Love this idea and will shop for more.
What a great company
February 11, 2025
Reply from Relish
Hello Linda
Thank you for your review and kind words! We are thrilled that you love our products and appreciate our company. We look forward to welcoming you back again.
And if you have any questions, please do not hesitate to let us know.
Warmest regards
Samantha, Customer Support Manager
Order process was easy
Order process was easy. Received item in a reasonable amount of time. Item was exactly as expected, good quality, and is being used successfully. Will order again soon.
February 11, 2025
Reply from Relish
Hello Kay
Thank you for your wonderful feedback! We're so pleased to hear that you found the ordering process easy and that your item arrived as expected.
It’s great to know it's being used successfully! We truly appreciate your support and look forward to your next order. And if you have any questions we can help with, do please let us know.
Warmest regards
Samantha, Customer Support Manager
Showed the product to organiser of…
Showed the product to organiser of dementia group. & she was surprised to see variety of products
February 11, 2025
Reply from Relish
Hello Mary
Thanks so much for writing a review! We hope everyone in the dementia group has lots of fun with the activities. We'd love to hear how it goes! If you have any ideas on how we can make things even better, please tell us. We really appreciate your feedback.
Warmest regards
Samantha, Customer Support Manager
Reply from Relish
Hello Terry
Just perfect! We are so pleased to hear this.
Hope it is being very much enjoyed. Any questions, don't hesitate to let us know.
Warmest regards
Samantha, Customer Support Manager
The product seems very well made
The product seems very well made; however, my loved one isn’t the least bit interested.
February 11, 2025
Reply from Relish
Hello there
Thank you for your kind words on the quality of the product. We are sorry to hear that this has not quite worked out for your loved one.
It is always worth trying again another time or day. What may not one day, may work another. However if you do feel that this is not quite the right product for your loved one, we do have a 30 day money back guarantee on all items. We will reach out to you regarding this.
We would also be most happy to guide through other products or activity ideas that might spark more interest.
Warmest regards
Samantha
Customer Support Manager
Very good products aimed at specific…
Very good products aimed at specific market, quality of product 👌.
February 11, 2025
Reply from Relish
Hello Bernard
Thank you for your wonderful feedback! We're delighted to hear that you appreciate the quality of our products and the thought behind the design.
We truly hope they bring joy and benefit to those who use them.
Any questions, do let us know.
Warmest regards
Samantha
Customer Support Manager
Super quality and perfect for dementia…
Super quality and perfect for dementia sufferers.
January 27, 2025
Reply from Relish
Hello Glenda
Thank you for your wonderful feedback! We're so pleased to hear that you found the quality excellent and that our product is perfect for those with dementia. Your satisfaction means a lot to us! 😊
If we can help further, please do let us know.
Warmest regards
Samantha
Customer Support Manager
Order arrived promptly
Order arrived promptly, well packed and very pleased with item
January 27, 2025
Reply from Relish
Hello Paula
Thank you for your lovely feedback! We're so glad to hear that your order arrived quickly and safely and that you're pleased with your item. We hope this will be enjoyed.
If we can help with any questions, don't hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
First class service
First class service. Wonderful jigsaws and very helpful staff and owner. Thank you
January 24, 2025
Reply from Relish
Hello John
Thank you so much for your kind words! We're delighted to hear that you enjoyed our jigsaws and experienced first-class service. It was our pleasure to assist you.
If we can help with any questions, don't hesitate to reach out.
Warmest regards
Samantha
Customer Support Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.