I used Rentumo briefly for my apartment search and it was a pretty nice experience. There were multiple options and I received immediate call backs for my let requests. Also, the ease of search and s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found a lot of listings on the website but they were listed by agents. I was actually looking for listings directly from landlord but didn't find any. Customer service is reliable
Company replied
I had an amazing experience with Rentumo. Their website is easy to navigate, and the listings are accurate which is hard to find these days.The response team was professional and made the entire proc... See more
Company replied
I encountered abit of an issue with my Rentumo subscription and some confusion around the payment process. Sarah from their support team handled my case and was clear, understanding, and very reason... See more
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Company details
About Rentumo UK
Written by the company
From studios to family homes, Rentumo.co.uk makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contact info
United Kingdom
- info@rentumo.co.uk
- rentumo.co.uk
3.6
Average
1K reviews
Replied to 42% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy rent finding
The support team were very helpful and provided immediate responses to my queries.
October 14, 2025
Unprompted review
Reply from Rentumo UK
Hello,
Thank you for taking the time to share your experience. We’re pleased to hear that our support team was able to assist you efficiently and provide clear, timely responses to your questions.
At Rentumo, we place great importance on offering reliable support and ensuring that every request is handled carefully, with attention to detail and transparency. Your feedback confirms that our approach is meeting its goal.
Thank you again for your trust and for sharing your thoughts.
Kind regards,
Rentumo
Scam scam scam !!!
Scam scam scam !!!
Avoid using this site, they’re scammers!!!
They charge me an automatic subscription fee without my consent using the £1 free trial to access your bank card.
I complained they and seek for a refund they asked me to write positive review for them before they can refund me which I did just to get a refund and ever since then they didn’t reply me.
This is how they get their fake positive reviews. Avoid them you all.
It’s all scam just to get your subscriptions and you can’t find a good or legit house on their site,very useless site.
December 11, 2025
Unprompted review
Reply from Rentumo UK
Hello,
Thank you for taking the time to share your experience. We are sorry to read that your interaction with Rentumo has led to frustration, and we would like to clarify a few important points.
Rentumo responds to all customer complaints without exception. Each situation is carefully reviewed and verified, and when necessary reviewed again, in order to provide the most accurate and appropriate response. Our support team works with professionalism and the greatest goodwill in every case.
Rentumo offers a £1 trial that provides access to all available listings on the platform. During the sign-up process, the subscription terms — including the automatic renewal if the trial is not cancelled — are clearly displayed and must be accepted in order to proceed. The payment method is therefore used only within this agreed framework.
As a platform, Rentumo does not own or manage properties. We gather rental listings from hundreds of external websites to help users save time by viewing available options in one place. Availability depends on the original advertisers, and listings are automatically removed when they are no longer active.
We would genuinely like to review your case and provide clear answers. We invite you to contact our support team directly with the email address used during registration so we can look into this matter properly.
Kind regards,
Rentumo
Very good website for finding rentals…
Very good website for finding rentals and houses. I never intended to stay for a subscription and was charged £15, I emailed the company and explained to them the issue and with no bother they provided me with a refund. Very trust worthy and helpful. Will use this site again in future when I need looking for a new home!
December 17, 2025
Unprompted review
Reply from Rentumo UK
Hello,
Thank you for taking the time to share your experience and for your kind words. We’re pleased to hear that you found Rentumo helpful for finding rental properties and that our support team was able to assist you quickly with your subscription query.
Should you be searching for a new home again in the future, we’ll be happy to support you along the way.
Kind regards,
Rentumo
Great
Great, does exactly what it says it will.
Daily emails and such a helpful customer service team.
Thank you.
December 4, 2025
Unprompted review
Reply from Rentumo UK
Hello,
Thank you for your kind words! We’re delighted to hear that our service and daily updates have been helpful, and that our customer support team could assist you effectively.
We’re always here to make your search for the perfect rental as smooth as possible.
The Rentumo Team
Some joke. just wants your money
This is a joke it puts you straight onto the subscription tried to take £35 and when TRYING to cancel my subscription it’s got fake buttons and fake thinks saying you can cancel the subscription buts it’s all a lie in fact subscriptions are supposed to go into your settings with subscriptions but no because it just wants your money
December 15, 2025
Unprompted review
Reply from Rentumo UK
Hello,
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to clarify a few points.
At this stage, we haven’t been able to identify your account in our system, nor have we found any support request related to the situation you describe. To investigate your case further and understand exactly what happened, we would need some details from you, such as the email address used when signing up on our site.
We’d like to assure you that all users can cancel their subscription at any time via their Rentumo account under the “My Subscription” section. A confirmation email is automatically sent to your registered email address once the cancellation is processed.
Finally, please note that Rentumo is a platform that centralizes rental listings from multiple sources to make finding a home easier. Access to certain features requires a premium subscription activated through our trial offer. This trial automatically converts into a monthly subscription if not cancelled, as clearly explained during registration.
We remain fully available to review your situation and provide any assistance necessary as soon as we have the information needed to identify your account. You can also contact us directly at info@rentumo.co.uk
with these details.
Best regards,
Rentumo
Appreciation
Easy to communicate customer care,so IAM really appreciate your team.
December 11, 2025
Unprompted review
Reply from Rentumo UK
Hello,
Thank you very much for your kind message! We’re really glad to hear that our team was easy to communicate with.
Our goal is to offer a clear and accessible service to support your housing search. Feel free to make use of your Search Agent, which lets you set your criteria and receive new matching listings automatically.
If you have any questions, we’re always here to help.
We wish you all the best in finding the right place!
Rentumo
Reply from Rentumo UK
Hello,
Thank you for your kind feedback. We truly appreciate it.
We’re delighted to hear you had a positive experience, and we hope Rentumo continues to make your search simple and efficient.
If you ever have any questions about the platform or features like the Search Agent, we’re always here to help.
Kind regards,
Rentumo
Reccomended
I didn’t use rentumo for long at all but i would reccomend for an easy and simple access to properties. The customer service team were also super helpful and friendly
November 24, 2025
Unprompted review
Reply from Rentumo UK
Hello,
Thank you for taking the time to share your experience — we truly appreciate it.
We’re pleased to hear that you found Rentumo easy to use and that our customer service team was helpful and friendly. Even during a short use, it means a lot to know the platform supported your search.
If you ever decide to return or would like guidance on features such as the Search Agent, we’re always here to help.
Kind regards,
Rentumo
Absolute scam
Absolute scam, do not ever use this ‘service’. They accure access to your card with £1 transaction and put you on a subscription that you have’t agree to.
December 2, 2025
Unprompted review
Reply from Rentumo UK
Hello,
We are truly sorry to read your review and to hear that our service did not meet your expectations.
To clarify how our platform works: our trial gives full access for 4 days for £1. If the trial is not cancelled before it ends, the account automatically moves to our Premium subscription. This process is explained transparently before, during, and after each registration on our payment page, in the welcome email, and in the reminder sent ahead of the trial ending. Each user also explicitly confirms acceptance of our subscription terms by ticking a box at the moment of registration.
Every user can cancel at any time and with full autonomy directly from their Rentumo account, under the “My subscription” section. Our intention is never to take anyone by surprise, and we are sorry that this was your experience.
We are also committed to providing a clear and reliable service, and our support team is always available to assist with any questions.
At this stage, we have not been able to identify your profile based on the information in your review. We would be happy to look into your situation more closely to understand exactly what happened and to provide the appropriate assistance.
You can contact us directly at info@rentumo.co.uk
so we can investigate your case as soon as possible.
Kind regards,
Rentumo
Great customer care and support
Great customer care and support.
Very understanding and helpful in resolving my issue quickly. Thanks and keep it up.
December 1, 2025
Unprompted review
Reply from Rentumo UK
Hello,
Thank you for your kind feedback — we truly appreciate it.
We’re delighted to hear that our customer care team was able to assist you quickly and effectively. Your encouragement means a lot to us, and we’ll continue striving to provide the best support possible.
Kind regards,
Rentumo
Great team they find you preferred…
Great team they find you preferred place in time with excellent customer service.
November 25, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your lovely review.
Regards,
Rentumo
The customer service of rentumo is…
The customer service of rentumo is pretty good. I raised an issue through email and they responded in quick time with a solution. Thanks for your service. Really loved it...
November 26, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re glad to hear you had a positive experience with our customer service.
Regards,
Rentumo
This site is really helpful if you are…
This site is really helpful if you are looking for budget friendly houses and that too with good condition. It provided you with the plenty of options that you might not found on other websites at the price they offer.
November 10, 2025
Unprompted review
Reply from Rentumo UK
We’re glad you found Rentumo helpful and that it provided you with great budget-friendly options that are hard to find elsewhere.
Regards,
Rentumo
100% recommend rentumo!
Rentumo is so easy to use and helped us find the perfect home! The support team are so fast in responding and have helped us so much! I 100% recommend!
November 23, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We're really happy to hear that Rentumo helped you find the right home and that our support team was helpful and quick to respond. We truly appreciate your recommendation!
Regards,
Rentumo
Excellent customer service and they…
Excellent customer service and they have been really friendly and there are a variety of options shown which is great. Definitely recommend.
November 24, 2025
Unprompted review
Reply from Rentumo UK
Thank you for the wonderful feedback! We're glad to hear you had a friendly experience and that you found a good variety of options on Rentumo. We really appreciate the recommendation!
Regards,
Rentumo
I found a lot of listings on the…
I found a lot of listings on the website but they were listed by agents. I was actually looking for listings directly from landlord but didn't find any. Customer service is reliable
November 21, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re glad you found our customer service reliable. Some listings are posted by agents, but we’re continuously working to expand the number of direct-from-landlord listings on the platform. We appreciate your input as it helps us improve.
Regards,
Rentumo
Great App.
I had used it too gauge a scope of properties, I had used it a few times and found its layout very easy too use, when I had found my future home I had forgotten too cancel my account. Once I was charged they still found a way to help me, the company goes above and beyond too help their customers. Highly recommended
November 24, 2025
Unprompted review
Reply from Rentumo UK
Thank you for sharing your experience! We're happy to hear that you found the platform easy to use and that our team could assist you even after your account was charged. We always aim to go above and beyond for our users. Thank you for the recommendation!
Regards,
Rentumo
I went onto this website just to browse…
I went onto this website just to browse and ended up finding a flat which I am moving into on Friday!!!! I would highly recommend this site especially for the price of £1 for the first 4 days!!
November 17, 2025
Unprompted review
Reply from Rentumo UK
That’s amazing — congratulations on your new flat! We’re delighted to hear you found a place so quickly while browsing, and that you found the £1 trial helpful. Thank you so much for recommending us!
Regards,
Rentumo
Reply from Rentumo UK
Thank you for your feedback! We're glad you found our service helpful and friendly.
Regards,
Rentumo
Easy to use and got a few viewings…
Easy to use and got a few viewings through the website
November 17, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We're glad the website was easy to use and helped you get some viewings.
Regards,
Rentumo
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