I used Rentumo briefly for my apartment search and it was a pretty nice experience. There were multiple options and I received immediate call backs for my let requests. Also, the ease of search and s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found a lot of listings on the website but they were listed by agents. I was actually looking for listings directly from landlord but didn't find any. Customer service is reliable
Company replied
I had an amazing experience with Rentumo. Their website is easy to navigate, and the listings are accurate which is hard to find these days.The response team was professional and made the entire proc... See more
Company replied
I encountered abit of an issue with my Rentumo subscription and some confusion around the payment process. Sarah from their support team handled my case and was clear, understanding, and very reason... See more
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Company details
About Rentumo UK
Written by the company
From studios to family homes, Rentumo.co.uk makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contact info
United Kingdom
- info@rentumo.co.uk
- rentumo.co.uk
3.6
Average
1K reviews
Replied to 42% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth and simple renting experience
I tried Rentumo while looking for a new place, and it turned out to be a really smooth experience. The platform is well-organized and made it easy to browse through different rental options without feeling overwhelmed. Everything was clear and straightforward from start to finish.
I also appreciated that the customer support was great — friendly and quick to respond when I had a question.
November 13, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We’re thrilled to hear that you had a smooth experience and that our support was helpful. Wishing you all the best in your new place!
Regards,
Rentumo
I had an exceptional experience
I had an exceptional experience with this company. I honestly couldn’t of asked for anything more from them when they helped me with a mistake. So fast at responding and helping me and I couldn’t be more happier with the outcome.
November 20, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your wonderful feedback! We’re delighted to hear that we could help and that you’re happy with the outcome.
Regards,
Rentumo
Easy to navigate and understand
Easy to navigate and understand, best property search site there is.
November 15, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re thrilled you find Rentumo easy to use and helpful in your property search.
Regards,
Rentumo
Unwanted subscription
Paid a £1 to view a property, it was 4day trial and then got automatically signed up to a membership which i did not agree on. reach out to them directly at support email and still nothing
November 16, 2025
Unprompted review
Reply from Rentumo UK
We’re sorry to hear about your experience. The £1 trial fee is the start of the subscription, which we clearly explain before the trial is paid for and again in the welcome email. Customers can cancel their subscription at any time. We’ve asked for your contact details and hope you’ll share them so we can reach out and help resolve this personally.
Regards,
Rentumo
This platform is unbelievable
This platform is unbelievable!
You can see so many beautiful rental properties.
Also I receive real-time alerts, so
They do all the hard work for me.
Thank you
November 14, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re glad you find our platform helpful and enjoy the real-time alerts.
Regards,
Rentumo
They were understanding
They were understanding over a misunderstanding.
Very polite and informative.
November 7, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We're glad we could help and clear things up.
Regards,
Rentumo
Reply from Rentumo UK
Thank you! Great to hear you're happy with the leads and updates.
Regards,
Rentumo
I had good experience with excellent…
I had good experience with excellent service
November 15, 2025
Unprompted review
Reply from Rentumo UK
Thank you! We're really glad to hear you had a great experience.
Regards,
Rentumo
Amazing system and customer service
I recently used Rentumo as a comprehensive tool to help with my property search. The platform is excellent for streamlining the rental home search because it aggregates listings from numerous sources and provides real-time alerts, which is critical in a fast-moving rental market. This saved me a huge amount of time compared to checking multiple sites manually.
Beyond the useful platform, the customer service I received was exceptional. I had a unique issue with my subscription cancellation timing, and Sarah (and her supervisor) went the extra mile to process an exception for a refund.
Their dedication to resolving the issue fairly and their responsive communication demonstrate a strong commitment to customer satisfaction. I highly recommend Rentumo for both its efficient search technology and its responsive, helpful team!
November 14, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for taking the time to share such a thoughtful review! We’re really happy to hear that Rentumo helped streamline your search and saved you time. It’s great to know our real-time alerts and listing aggregation made a difference.
We truly appreciate your kind words about our support team as well — Sarah and the team always aim to help wherever we can, so it means a lot that you noticed.
Thank you again for the recommendation!
Regards,
Rentumo
the company has great communication
November 12, 2025
Unprompted review
Reply from Rentumo UK
Thank you! We’re glad to hear you’re happy with our communication.
Regards,
Rentumo
Been great
Been great, really proactive and human customer support team!
November 14, 2025
Unprompted review
Reply from Rentumo UK
Thank you! We're so happy to hear you’ve had a great experience with our support team.
Regards,
Rentumo
perfect website to find places to…
perfect website to find places to rent!! makes life so easy
November 14, 2025
Unprompted review
Reply from Rentumo UK
Thank you! So glad to hear Rentumo makes your search easier.
Regards,
Rentumo
I had a really smooth experience using…
I had a really smooth experience using Rentumo. I always got home listings on time, and the premium subscription was especially helpful in giving me quicker access to the best options. The contacts were very responsive, getting back to me immediately whenever I reached out. Overall, Rentumo made the process easy and stress-free. Highly recommended.
November 6, 2025
Unprompted review
Reply from Rentumo UK
Thank you! We’re thrilled to hear Rentumo made your search smooth and stress-free.
Regards,
Rentumo
Reply from Rentumo UK
Thank you! We’re glad you found our service helpful.
Regards,
Rentumo
Paid a £1 to view a property and then…
Paid a £1 to view a property and then got automatically signed up to a membership which i did not agree on so not happy unless they refund me
November 7, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback, and we’re sorry to hear that you had a negative experience. When the £1 payment was made, it also activated a subscription. We always strive to make the automatic renewal as clear as possible to our customers before they pay for the trial, and this information is also included in the welcome email.
We truly want to help resolve this issue with you personally, so please reach out to us directly at info@rentumo.co.uk and we’ll do our best to assist you.
Regards,
Rentumo
Encountered a little problem with my…
Encountered a little problem with my account and the staff were absolutely amazing! I cannot fault their service. I would highly recommend ☺️
October 30, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re thrilled our team could help and that you had a great experience.
Regards,
Rentumo
Rentumo UK is incredibly effective…
Rentumo UK is an incredibly effective platform for finding a property to rent. After giving your specifications of the type of property you are looking for, it filters out all the available properties that match from all other platforms and present them to you with perfect clarity and regularity. This makes property search so seamless and I highly recommend Rentumo UK.
November 12, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your wonderful feedback! We’re glad Rentumo made your property search seamless and enjoyable.
Regards,
Rentumo
Reply from Rentumo UK
Thank you for your review! We’re glad Rentumo could help you in your search for your dream home.
Regards,
Rentumo
Fantastic
Rentumo UK have been fantastic, I recently had to find a property to rent quickly & the choice, filters and response time was amazing, I would highly recommend them to anyone looking for a property.
November 12, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re delighted to hear you had a great experience and found our service helpful.
Regards,
Rentumo
Amazing service
Amazing service! I was assisted to find a home when I was struggling. I am happy in my new home.
Thanks Rentumo
November 7, 2025
Unprompted review
Reply from Rentumo UK
We’re so glad to hear you found your new home and had a great experience with our team. Thank you for your feedback!
Regards,
Rentumo
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