Revilo Trade Cars Ltd Reviews 112

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the car-buying process smooth and stress-free. Many people highlight the exceptional service received, noting the efficiency, honesty, and ease of their overall experience, with some even being picked up from the train station. The quality of the cars is frequently described as immaculate and exactly as advertised, ensuring a positive user experience. However, some people were dissatisfied with the product, reporting that cars had multiple issues, including engine lights and breakdowns, shortly after purchase. These customers also mentioned difficulties with repairs, stating that issues were not properly fixed and that communication regarding these problems was misleading.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising individuals for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and efficiency of the... See more

Product

Users describe positive interactions with the product, with many expressing delight and satisfaction with... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

User experience

Customers report positive experiences with the car-buying process, often describing it as simple, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The detail on the Autotrader advert was enough to have sold the car numerous times over. Also the pricing strategy was key, nothing pretentious or needing haggling. Greg, is communicative and sincere... See more

Company replied

Rated 5 out of 5 stars

I recently bought a car from Revilo Trade cars, and I couldn't be more impressed with the entire process. From the moment I walked in, everything was prepared and ready for me. The staff were incredib... See more

Company replied

Rated 5 out of 5 stars

Well we all have our idea of car salesman, however, Greg at Revilo from start to finish, was so supportive, and helpful, knowing due to my position, my part exchange would be less than me sellin... See more


Company details

  1. Used Car Dealer

Written by the company

Revilo Trade Cars Ltd is a family-run used car sales business with years of experience in the motor trade, primarily supplying vehicles to trade dealers. Now, they are extending their expertise to the public, offering vehicles at trade prices, which can save buyers thousands compared to dealer prices. Specialising in genuine dealer part exchanges, Revilo Trade Cars handpicks each vehicle to ensure quality for both commercial and private buyers. Before any car goes on sale, it undergoes a thorough preparation process to meet high standards. This includes a full HPI check to ensure no outstanding finance, a minimum 6 month MOT with no advisories, and an engine service if due within 5,000 miles or six months of the sale date, we also offer free of charge a 3 month Autoguard warranty with all retail sales. Every vehicle is presented in top condition with bodywork prepared to match the age and mileage, refurbished alloy wheels, and tyres with at least 3mm tread. Additionally, each car passes a comprehensive 125-point inspection and is fully valeted inside and out. With two keys provided where possible, Warranties are available for purchase at collection, offering extra peace of mind for the buyer


Contact info

4.8

Excellent

TrustScore 5 out of 5

112 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Could not recommend Oliver highly…

Could not recommend Oliver highly enough! From start to finish he made the car buying process a breeze and had the car ready within a very small window of time. The car is perfect and runs exactly as described. It couldn't have been an easier process! Thank you Oliver!

September 23, 2025
Unprompted review
Revilo Trade Cars Ltd logo

Reply from Revilo Trade Cars Ltd

Thanks Aoife for your 5 star review its much appriciated we are so glad you are happy with your purchase and it was a pleasure meeting guys hope your enjoying your new car had a great drive back home
Thanks Again
Oliver
Revilo Trade Cars

Rated 5 out of 5 stars

Amazing service

Great down to earth guy, not a question he won't answer! Even help with a small tyre pressure sensor issue once I had purchased the car, would definitely recommend this company and Oliver to anyone who is looking at picking up a new car!

Amazing service

September 17, 2025
Unprompted review
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Reply from Revilo Trade Cars Ltd

Thanks Adam for your 5 star review its much appriciated and we are always here to help where possible Hope your enjoying your new car
Thanks again
Oliver
Revilo Trade Cars

Rated 5 out of 5 stars

Good honest autotrader

Good honest autotrader, found ruthe car i was looking for on Cargurus website and asked for more information. Oliver rang me the next day with all the information. Being a considerable distant away, I was kept up to date with images and videos throughout.
Oliver was great to deal with and after being bitten before by unscrupulous traders was very understanding and worked out a way of getting the car to me at a great deal. The car is exactly as described and the service I received was top class. Thank you.

September 12, 2025
Unprompted review
Revilo Trade Cars Ltd logo

Reply from Revilo Trade Cars Ltd

Thanks Russel for your 5 star review its much appriciated we are so pleased you are happy with your purchase, Also thank you for your comments on how we handled the sale being over 5 Hours away we always try to be as honest as possible with images of any minor age related marks etc including close ups pictures as well
The Mercedes you bought was a real stunner & an excellent example

Thx Again
Oliver
Revilo Trade Cars

Rated 5 out of 5 stars

Oliver was really helpful in selling…

Oliver was really helpful in selling the car. He got the car serviced, MOT & sorted any little bits that needed doing to the car like putting two new tyres on the front and adding a spare tyre which I asked for. Oliver is easy to deal with and is available to help with any queries during the time between getting the car

September 4, 2025
Unprompted review
Revilo Trade Cars Ltd logo

Reply from Revilo Trade Cars Ltd

Thanks Luke for your 5 star review its much appriciated we are so pleased that you are happy with service & your purchase and it was a pleasure meeting you Enjoy your new car
Thanks
Oliver
Revilo Trade Cars

Rated 5 out of 5 stars

Greg couldn't do enough.

Greg couldn't do enough.
The car was as he said, and was even better in real life. Would definitely recommend purchasing a vehicle from them.

August 30, 2025
Unprompted review
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Reply from Revilo Trade Cars Ltd

Thanks Eifion for your 5 star review its much appriciated we are so pleased you are happy with your purchase and it was a pleasure meeting you hope you had a great drive back to south wales in your new Ford Kuga
Thanks Again
Oliver
Revilo Trade Cars

Rated 5 out of 5 stars

Friendly

Friendly, helpful and a good buying experience

August 23, 2025
Unprompted review
Revilo Trade Cars Ltd logo

Reply from Revilo Trade Cars Ltd

Thank you Liam for your 5 star review its goes along way letting customer know how we work with the customer always comes 1st
You have bought a very rare RS RT Connect van
make sure you look after it lol

Thanks again
Revilo Trade Cars

Rated 5 out of 5 stars

Highly recommend

I purchased my car from Revilo this week and I couldn't be happier.
I WhatsApped Oliver to make an appointment after work at 7 pm the same week, they where both very welcoming when we got there. There were 2 cars I was interested in and they had them both out ready for me to view when I got there also, answered any questions I had.
It was so nice not to have some hard core seller there like other garages I had been to, it made it a nice experience purchasing a new car!
Highly recommend, thank you Oliver

August 12, 2025
Unprompted review
Revilo Trade Cars Ltd logo

Reply from Revilo Trade Cars Ltd

Thank you Andrea for you 5 star review its much appriciated and we are so happy that your enjoying your new Vauxhall Astra
and thanks again as we always aim to please the customer as they always come 1st in our eyes

Regards
Oliver
Revilo Trade Cars

Rated 5 out of 5 stars

Picked up my car from Revilo yesterday…

Picked up my car from Revilo yesterday and all I can say is a massive thank you to Oliver . It was immaculate not a mark on it. It looked brand new and is a lovely smooth car to drive. Oliver is a lovely guy honest and lovely to speak too. A stress free experience is what you want when making a purchase like a car and it was. I would recommend Revilo to anybody looking to replace a car to go to him . Thanks again Oliver even though I had to have my pic taken with my new car lol .

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great company and people to deal with

Great company and people to deal with. Greg and Danny went out of their to help us. We found the car we wanted, and like they said,all work was completed when picking up the vehicle.
Fabulous services from this company. Than you

August 1, 2025
Unprompted review
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Reply from Revilo Trade Cars Ltd

Thank you Paul for your 5 star review its much appreciated It was great meeting you & Lisa hope she is happy with her new car
see you for your next one in a couple of years
Thx
Revilo Trade Cars

Rated 5 out of 5 stars

Honest, simple streamlined transaction.

The detail on the Autotrader advert was enough to have sold the car numerous times over. Also the pricing strategy was key, nothing pretentious or needing haggling. Greg, is communicative and sincere, even collected me from the local railway station. In all my years purchasing a car, this was indeed the simplest and totally un fraught.
Many thanks Greg, I'll certainly look up Revilo in the future when looking for an honest 2nd hand vehicle again.

July 26, 2025
Unprompted review
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Reply from Revilo Trade Cars Ltd

Thank you Martin for your 5 star review its much appreciated & it was great meeting and we are pleased your happy with your purchase of the stunning Range Rover Sport
Hope you enjoy the car & we will see you for your next purchase in a few years
Thanks Again
Revilo Trade Cars

Rated 5 out of 5 stars

I had a great experience with Revilo…

I had a great experience with Revilo trade cars. Oliver had all the information I asked for, wasted no time to let me test the car and overall helped make the process very smooth. I would highly recommend Revilo trade cars to anyone.

July 21, 2025
Unprompted review
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Reply from Revilo Trade Cars Ltd

Thank Lucas for your your review its much appreciated
Thx Again
Oliver
Revilo Trade Cars

Rated 5 out of 5 stars

Very welcoming very friendly and very…

Very welcoming very friendly and very honest. Would 100% recommend to anyone

July 18, 2025
Unprompted review
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Reply from Revilo Trade Cars Ltd

Thanks James for your review its much appreciated and hope you enjoy your new car if your Mrs lets you drive it lol
Thanks again
Oliver
Revilo Trade Cars

Rated 1 out of 5 stars

Mean unfair and appalling

Mean unfair and appalling!
Brought a Freelander 2 (HG63NLJ 73k) from Oliver on trust. He described car as immaculately maintained, stunning and drives superb. (Have this in writing as he wrote same to another potential buyer and left email copy in the sale pack).
Car broke down the following day, coughed repeatedly, stalled and went into limp mode. Rang Oliver, he said get it to a local Landy dealer and he would sort it quickly, once diagnostics done.
We arranged its movement. I had to pay for the lift home and beg a lift to work that night. I'm a senior End of Life Specialist Nurse, supporting Hospice patients who have chosen to die at home. I work community nights right across Shropshire and need reliable transport to get to my patients and their families (That's why I read previous reviews and asked specific questions about maintenance and reliability!). I now had no car to get out to patients dying at home. I was left to beg lifts and then had to hire a car quickly. No contact whatsoever from Oliver. I had to chase the Landy garage as my costs were mounting and I disliked driving an unfamiliar car in the sticks, down potholed country lanes at night. They said the diagnostics were done same day car came in and it needs over £1000.00 of repairs for multiple faults! Rang Oliver. He said he disagreed as he had done loads of work on the car (not what I was told!) and was not going to shell out for it to be repeated. I sent him the diagnostics report by email and he said he would ring the garage, discuss and sort it.
Still had no car, struggling to get all my nursing kit in a little rental and really not enjoying country roads and lanes at night. Stressed out.
Still nothing whatsoever from Oliver after another two days! So I rang the Landy Garage myself. They said the car had many new parts on it but the repairs had clearly not gone well. It was previously maintained for years by a Tyre Fitting Centre, had missed crucial updates and scheduled 4x4 maintenance and was sitting in the car park, as no authority to repair it had been given by Oliver.
I was advised to reject car in writing under Consumer Protection Act as it was not as described and patently not fit for purpose. I did this by text. Spent next 4 days chasing Oliver for my money. He did come back once to tell me to stop stressing as I would get my money. He then broke a promise to get me my money returned by a particular day, so I had to extend my car rental again at my cost.
So here I am. No car. No apology. No support. I've lost over £700 in the 10 days or so it took to sort this mess. I did tell Oliver I would leave it to his conscience to decide if he would reflect my personal excess costs when settling. He gave me nothing. Just sent a picture of a bank transfer of my purchase money.
So I'm now running around in an expensive rental job. I'm working extra shifts to cover my losses.
I desperately need a new car but my confidence and trust is shattered.
I'm much worse off cash and transport wise, than when I rang REVILO CARS! I admit my mistakes. But then I try to see the best in people. All paperwork and text copies of messages kept and available.

June 17, 2025
Unprompted review
Revilo Trade Cars Ltd logo

Reply from Revilo Trade Cars Ltd

Good Evening Tracy thank you for the review all be it a disappointing one star, due to how you feel you were treated with your purchase of your used Land Rover Freelander,
I have always been transparent from start to finish and always liaised with your husband from the start but I feel I need to correct you on some of the inaccurate details in your review
Prior to leaving a deposit I sent over all the copies of service history & detailed work carried out Inc. in the invoices with garage details of who had done the work for your review to make sure you were happy and proof that the car has been serviced every January yearly at approximately 5-6k miles with no expense spared
On collection I showed you around the car once David was happy, we then went on test drive 10-15 min again of which your husband was happy with the drive
You then drove 55/60 miles in the vehicle home with no issues
The next day I received a message from David your husband saying that the car had broken down the following morning of which I telephoned David straight away to discuss options & he recommended a garage called Roean Landover Specialists near to yourself of which I agreed to get a diagnostic report done at no cost to yourselves. On reviewing the report, it came up with an Injector fault which had already been replaced, I spoke to the garage and spoke with Joe as I couldn’t get through to Andy, So I asked Joe could he check the injector of which I had agreed to pay for as the report was just a fault code reading which takes 10 mins and are not always correct, I also asked could they call me back before end of play that day after me giving him all the information to help him diagnose the fault for a more accurate diagnosis to get the fault sorted once and for all
I had no return phone call from joe or anyone from the garage (Roean Landover) after waiting all day Monday with still no call or update.
I was told to ask for Andy who is the owner/manager I believe but every time I called, he was busy and would not take my calls on 3 occasions
I then got a message from your husband the next morning stating that you wanted to reject the car as nobody had been in touch, I then rang the garage to ask what was happing ref your car they replied sorry we have been too busy to look at it
I stated to the garage that knowing your profession I stressed it’s a delicate situation as you needed the car for work as you work nights and are also on call or you are going to reject the vehicle, They couldn’t give me no time frame of when they could look at it and basically give me no option but too to go down the route of a refund which I said I would collect the car on Friday 27/06/2025 if possible and I would give you a full refund once the car was back in my possession
But due to personal reasons I couldn’t make it and had to organise it for Monday 30/06/2025
I did transfer the money on Sat morning back to you without having the vehicle back in my possession which I don’t know many businesses or car dealers that would do that as it is the customers responsibility to get the vehicle back to the selling dealers
We have collected the vehicle this morning at our expense and drove the vehicle back down a busy M6 motorway with no issues and the car performed as it should, But we will get it checked out prior to going back onsale
We are a family run business selling used cars and we make every effort to make sure all are vehicles are collected with no faults but from time to time the odd vehicle will get issues of which we will always get them fixed with at least amount of inconvenience as possible to our customers
We are very sorry for any inconvenience which the vehicle has caused you but we do not offer any compensation or goodwill gestures as all vehicles are used products

Once again Tracey/David sorry for the inconvenience

Regards
Oliver
Revilo Trade Cars

Rated 5 out of 5 stars

Great purchase

Great communication and the vehicle i bought was in great condition,can highly recommend purchasing a vehicle from revilo to anyone,they will be my first port of call in future .

June 10, 2025
Unprompted review
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Reply from Revilo Trade Cars Ltd

Thanks Mark for your 5 star review its much appreciated and we are glad you sre happy with your new car
Thx Again
Revilo Trade Cars

Rated 5 out of 5 stars

Oliver was great even after buying my…

Oliver was great even after buying my car he helped with the set up, a great help though out the whole process. Couldn’t recommend enough !

June 3, 2025
Unprompted review
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Reply from Revilo Trade Cars Ltd

Thanks Abbie always here to help & advise
Take care
Oliver

Rated 5 out of 5 stars

Just bought a nissan xtrail from this…

Just bought a nissan xtrail from this company, car came with 3 months warranty which I wasn't expecting, went above and beyond to get me the car sorted quickly. I would 100% recommend oliver and would definitely buy again from him. 10/10 for customer service.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

I found Oliver when buying my second…

I found Oliver when buying my second car in the UK. My first experience with a car dealer wasn’t great, but Oliver was completely different — very professional and trustworthy. He offered me a good price for my trade-in, and the whole process was smooth and hassle-free. I highly recommend him, especially for first-time buyers looking for a reliable dealer and peace of mind!"

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Friendly, professional and informative.
I will definitely be recommending Revilo Trade Cars to my family and friends.

April 29, 2025
Unprompted review

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