Runway Health Reviews 90

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Eventually heard from Runway health. Apparently they had an issue with the help ticket system which sent my repeated emails to spam. They have reshipped the order and was received today. I apprecia... See more

Rated 5 out of 5 stars

With only two weeks before my Africa trip, I needed malaria pills. Living in a small town, it was challenging to find a provider who would write a prescription for me, including the health department.... See more

Rated 5 out of 5 stars

Runway was easy to use and made me think that it's better to be prepared than not! Last year I went to Turkey and had a prescription ready for Giardia traveler's sickness, well long story short, I got... See more

Rated 5 out of 5 stars

Highly recommend! It is so convenient—no driving to a travel Dr., wasting at least half a day doing so. Such easy-to-follow steps and at a reasonable price. The whole deal took less than 10 minute... See more

Company details

  1. Wellness Center

Written by the company

Runway Health is a direct-to-consumer telehealth platform that makes it more convenient and affordable to obtain prescription medications and vaccine support for common travel needs, while ensuring all travelers have the added peace of mind of access to a US-licensed physician for chat based care before, during and after their travels.


Contact info

4.9

Excellent

TrustScore 5 out of 5

90 reviews

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Rated 4 out of 5 stars

Very efficient and easy to use

Very efficient and easy to use. It would be nice to speak directly with a provider, but using the questionnaire worked just fine. Especially if you're in a hurry in the midst of getting ready for a trip, this is very convenient - much more so than going to a travel clinic. I'd definitely use this service again in the future.

January 29, 2024
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Reply from Runway Health

Thank you so much for the thoughtful feedback. Please remember, your physician remains available to answer any questions you might have via chat based care before, during and after your travels should you have any questions. Don't hesitate to reach out! We look forward to supporting you on your next adventure.

Safe travels,
Runway Health

Rated 5 out of 5 stars

Excellent service!

I really needed some medication for an upcoming trip. Since I am between doctors, I used Runway to get what I needed. It was easy to order and the shipping was fast! Great service!

January 24, 2024
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Reply from Runway Health

Thank you so much for sharing your feedback with us. Have a wonderful trip!

Safe travels,
Runway Health

Rated 5 out of 5 stars

Easy to work with

Easy website to navigate. Simple steps to sign up and get prescriptions. Fast delivery

January 9, 2024
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Reply from Runway Health

Thank you for the wonderful feedback! We're glad you found the site easy to navigate and appreciate you trusting us to help support your upcoming journey.

Safe travels,
Runway Health

Rated 5 out of 5 stars

Super Easy & Convenient

I’m so glad I discovered this option for acquiring travel meds on the internet. My husband and I were going on a trip to Central America and needed malaria medication. We had not yet established a family doctor & didn’t have time to make appointments. Runway Health made it so quick and easy to get the prescription, and we received the medication in the mail within 3 days. I also appreciated that they are available for questions. I would definitely recommend and use again.

January 9, 2024
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Reply from Runway Health

Thank you so much for sharing your experience with us! We're so happy to support you on this upcoming adventure and remain available to help you in any way we can.

Safe travels,
Runway Health

Rated 5 out of 5 stars

Process was easy

Process was easy. I was able to quickly obtain the medications I needed for my trip to Africa without having to see my primary care doctor.

December 21, 2023
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Reply from Runway Health

We're so happy to hear you had an easy experience using Runway for your upcoming trip. Have the best time in Africa - you are in for an amazing adventure!

Safe travels,
Runway Health

Rated 5 out of 5 stars

Great service! Would recommend/use again!

Got my medicine in a timely manner. Supper easy to do, and probably saved some money considering how expensive those passport health clinics can be

December 11, 2023
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Reply from Runway Health

Thank you for taking the time to write us a review. We know all too well how expensive those brick-and-mortar clinics can be. I'm glad we could help support you on your upcoming journey!

Safe travels,
Runway Health

Rated 5 out of 5 stars

Runway went above and beyond

Runway went above and beyond, they were so knowledgeable about my trip to Guatemala, the use of their location tool was so helpful. The experience was so seamless and I received my medications quickly and easily. So grateful for this amazing experience.

December 8, 2023
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Reply from Runway Health

Thank you for the wonderful review, and we hope you have an amazing time in Guatemala!

Safe travels,
Runway Health

Rated 5 out of 5 stars

Convenient and Affordable!

This is a fantastic company that is serving the needs of people who don't want to spend hundreds of dollars just for a doctor to write a prescription for meds that are necessary to travel. I wish I had known about them before this--before spending $170 for my doctor to walk in the room, write the prescription, and walk out. Plus, I had to drive to the appointment. This company is offering a valuable service to people who travel. Thanks so much! I will definitely recommend you to others.

December 7, 2023
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Reply from Runway Health

This is exactly why Runway was built - to help travelers like you, conveniently and affordably.

Thank you for the wonderful review!

Safe travels,
Runway Health

Rated 5 out of 5 stars

It was easy and fast.

November 26, 2023
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Reply from Runway Health

Hi Aaron,

Thank you for taking the time to share your feedback with us. I'm so happy to hear that you had a positive experience with our services. Wishing you a wonderful trip!

Safe travels,
Runway Health

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Quick, easy and fair price

November 15, 2023
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Reply from Runway Health

Hi Jeff,

Thank you for taking the time to share your feedback with us. Quick, easy and fair are adjectives we can get excited about. Have a wonderful adventure!

Safe travels,
Runway Health

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Definitely recommend.

November 13, 2023
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Reply from Runway Health

We're so happy to hear you found the process quick and easy! Thank you for taking the time to share your thoughts. We hope you have a safe and amazing trip.

Sincerely,
Runway Health

Rated 5 out of 5 stars

The process was very quick

The process was very quick, easy and efficient. Medicine came quickly too.

November 7, 2023
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Reply from Runway Health

Thank you for taking the time to review Runway Health! Your feedback is appreciated. Thank you for being an important part of our community and we look forward to supporting you on your next adventure.

Warm Regards,
Runway Health

Rated 5 out of 5 stars

Highly recommended for international travel

This service was very convenient for my international travel to several countries.
Website contains the recommended medications for each specific country followed by an easy ordering process.

November 3, 2023
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Reply from Runway Health

Hi there,

We're so happy to hear we were able to support you on your upcoming journey! Your feedback is so important to us. Wishing you a safe and wonderful journey.

With appreciation,
Runway Health

Rated 5 out of 5 stars

Quick and easy process!

After some research, I chose this site because I couldn't get an appointment to see the doctor in time for my trip. The site is easy to navigate, the process was straightforward, and shipping was fast! Will definitely use this site again!!

November 2, 2023
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Reply from Runway Health

Hi there,

Thank you so much for the positive feedback! We're happy to hear you had a wonderful experience and plan to use Runway Health again in the future. Have a safe and amazing trip!

With appreciation,
Runway Health

Rated 5 out of 5 stars

A Skeptic Converted!

We are heading out for a month-long trip to Africa in November. We knew we needed to pick up some anti-malaria pills from our doctor, but we couldn't seem to get an appointment. My husband found Runway Health online as an alternative. While I was fully skeptical at first, I have to say, from start to finish, this whole process was easy, put my fears at ease, and I will definitely recommend and use this service again for travel medications. Even when my pills had a weird tracking number / shipping issue, the customer support was very responsive and kept in contact with me until my pills arrived.

October 17, 2023
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Reply from Runway Health

Hi there,

We're thrilled to hear you had a great experience with Runway! Your feedback is invaluable to us. Thank you for being a part of our community and we look forward to supporting you on your next adventure.

Warm regards,
The Runway Team

Rated 5 out of 5 stars

This was the best way to get what I…

This was the best way to get what I needed for my trip to Africa!! It was so fast, I didn’t have to go to a travel clinic, everything was done on line, I got the pills before I left!! I will always use Runway when I can!! $30 for a consult instead of 180!!!

October 4, 2023
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Reply from Runway Health

Hi Dan,

It's feedback like yours that keeps us motivated! Thanks for sharing your positive thoughts about Runway. We always strive to deliver the best, and we're glad to have you with us.

With appreciation,
The Runway Team

Rated 5 out of 5 stars

Fast and Efficient

Fast, easy, great customer service.

September 29, 2023
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Reply from Runway Health

Big thanks for your positive shout-out. Runway appreciates you!

Rated 5 out of 5 stars

Easy and Quick

It was super straightforward and easy to get my medications I needed for travel! They shipped so fast as well! It was very affordable considering that I don’t have insurance

August 23, 2023
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Reply from Runway Health

Hi there,

Thank you for taking the time to share your positive experience with us! We truly value your feedback and appreciate your support. We look forward to continuing to serve you.

Warm regards,
The Runway Team

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