Sainly Reviews 22

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

This is the second time I used Sainly, I sent the measurements and they sent the most perfect fit for young man. I will forever use Sainly and the quality of the suit was top tier, I highly recommend... See more

Rated 5 out of 5 stars

Thank you Sainly. I ordered my sons matric ball suit from you, All the way from South- Africa perfect fit, quality of material tops,Delivery even arrived 2 days prior then expected . The consultant ar... See more

Rated 5 out of 5 stars

The smoking jacket is beautiful. The colour is vibrant and the material quality is top class. From beginning to end the Sainly team responded promptly, with clear questions on sizes and when I asked f... See more

Rated 1 out of 5 stars

They say custom made. My best man and I were both measured professionally and our suits are not even remotely close. Won’t refund our money because they were custom made. I cannot help that you custom... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Amazing!

My jacket arrived quickly and fit me like a glove! It's very good quality and everyone was so easy to work with. I highly recommend Sainly!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service and beautiful garment

The smoking jacket is beautiful. The colour is vibrant and the material quality is top class. From beginning to end the Sainly team responded promptly, with clear questions on sizes and when I asked for a quick delivery ( special birthday gift) they did everything to get the item to me on time. It even arrived a day early. I would recommend this team fully and will buy more items in the future. Thank you Team Sainly for your excellent customer service and beautiful garment. 🍀

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Sainly

Thank you Sainly. I ordered my sons matric ball suit from you, All the way from South- Africa perfect fit, quality of material tops,Delivery even arrived 2 days prior then expected . The consultant are so friendly all willing to assist . This is what we call good service. Thank you Sainly team made with love

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

I recently received my suit…

I recently received my suit and I was genuinely amazed. The quality, the fabric, the stitching — everything is absolutely perfect. It honestly feels like a suit from a high-end designer brand.

The fitting was spot-on, the finishing is extremely clean, and the overall look is just outstanding. I’ve purchased suits from many places before, but this one truly exceeded my expectations.

The professionalism, attention to detail, and craftsmanship really show. In this price range, it’s honestly unbeatable.

I highly recommend everyone to try them at least once — you will not regret it. You will be surprised how premium and elegant the suit looks when you wear it. Truly a 5-star experience.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

The Perfect Suit buying experience

The process of ordering was so simple. We followed measurement instructions and made contact with them on WhatsApp before placing order. They asked for actual pictures of the guys, then told us some measurements don’t look right. We remeasured & thank goodness we did!
Very helpful & suits arrived to us on the Gold Coast Australia within a week from ordering custom made to size! Quality is top notch too! Very happy

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Please note that I’ve received yourj…

Please note that I’ve received your suit delivery & I’ve tried it on me, it’s fitting perfect, exactly as per design, my measurements were nicely implied, material also perfect, can make out well qualified, trained staff handles these suits, very well supportive, good communication through emails & before the timeframe of delivery it had been delivered.
Thank you very much & will catch you again in the nearer future, well appreciated.

Thank you,
Jesroy Fijardo-United Kingdom

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

LEAP OF FAITH

From the very beginning, the communication has been outstanding—clear, transparent, and incredibly supportive. You were patient and understanding throughout the process, never pressuring me as I worked on gathering measurements. Initially, I was hesitant about ordering 12 suits for my groomsmen from an online store, especially without the ability to visit a physical shop. It definitely caused me some anxiety. However, your constant updates and reassurance quickly put my mind at ease and gave me confidence in the process.

I'm so glad I took the leap and chose such a bold color like sage. The groomsmen absolutely loved how the suits fit, and they couldn’t stop complimenting how flattering the color was. These suits truly became one of the highlights of my wedding day.

I’ll definitely be returning to purchase more suits in the future—I'm already planning to get a sage suit for myself for upcoming summer events. The quality, fast delivery, and thoughtful packaging were all top tier. Thank you for making this experience so seamless and memorable!

November 21, 2024
Unprompted review
Sainly logo

Reply from Sainly

Thank you so much for your kind and thoughtful review! We’re thrilled to hear that the entire experience—from communication to delivery—exceeded your expectations. It means a lot to know that our support helped ease your concerns and that the groomsmen loved their suits. We're also excited to hear that the sage color was such a hit! We can’t wait to assist you with future purchases and are looking forward to helping you find the perfect suit for your other events. Thank you again for choosing us to be part of your special day!

Rated 5 out of 5 stars

The smart choice

My son found this company online,
he loved one of their dark green three piece suits,
I occasionally read reviews but seldom give them,
there's a good reason why this is an exception,
the style, the quality, the service,
was so refreshing, so pleasing, and so on point,
treat your future self,
you won't regret it,
Happy days

November 10, 2024
Unprompted review
Sainly logo

Reply from Sainly

Thank you so much for your kind words! We’re thrilled to hear that both you and your son loved the dark green three-piece suit. It’s wonderful to know that our style, quality, and service made such a positive impression. We truly appreciate you taking the time to share your experience – your feedback means a lot to us. Wishing you many happy days ahead!

Thanks,
Team Sainly

Rated 3 out of 5 stars

Sure wish I had read these reviews…

Experience was so-so. The measurements I gave were incorrect on the outseam because I did not realize the pants were meant to fit to the waist instead of the hips. I was unable to contact them initially through email for any customer service in order to verify when the shipping would come through. After a couple of days I found they had a whatsapp number, this is the only way to reach them from what I've noticed. Unfortunately upon receiving the suit which was custom tailored in time for the upcoming event I noticed that the pants didn't fit. Initially thinking that it wasn't my fault I contacted the seller frustrated. I wasn't aware of their no return no refund policy and I would have been more hesitant to buy the 200$ suit if I had known there would be no safety in my purchase. Overall I can only give at most 3 stars due to the poor customer service, most of this going to the correctly sized jacket and vest. The colors on the website are misleading as the actual fabric used seems more generic and less textured. Overall don't expect high quality, maybe more middle of the road to cheap. I understand they did my order quickly which might have resulted in the less than perfect stiching quality. Pants waist was sized more to 34 than the 36 I gave them from the measurements I could get.

October 12, 2024
Unprompted review
Rated 4 out of 5 stars

On time

the suit was perfect and arrived on time. Recommended.

September 11, 2024
Unprompted review
Sainly logo

Reply from Sainly

Dear Vikram,
Thank you for taking the time to share your experience! We’re delighted to hear that you were satisfied with your purchase.

Best,
Sumi

Rated 1 out of 5 stars

Beware

Beware! Do not purchase from this company. Their suits are cheap and they will not give you a refund. In exchange they will waste your time on emails, do not purchase.

September 3, 2024
Unprompted review
Sainly logo

Reply from Sainly

Dear Tommy,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that you were not satisfied with your purchase and the service you received. This is not the standard we strive for, and we understand your frustration.

We take all feedback seriously and would like the opportunity to resolve this issue. We already shared the return details with you on paypal and also on email. We’ll do our best to address your concerns and assist with your refund.

Your feedback is invaluable in helping us improve, and we appreciate your patience as we work to make things right.

Best regards,
Sumi
Sainly International

Rated 5 out of 5 stars

Best suit for marrige.

I ordered 2 suit for marrige party.
I got delivered on time by Express ship.
And quality was good and specially i like product packing.

May 4, 2024
Unprompted review
Sainly logo

Reply from Sainly

Hi,

We truly appreciate your positive feedback! It’s fantastic to know that you loved your suit and had a great experience. We work hard to ensure our customers are happy, and your words motivate us to keep improving.

If you have any questions or need assistance in the future, please feel free to reach out. We can’t wait to see you again!

Warm regards,
Sumi

Rated 1 out of 5 stars

Terrible

The suits are of terrible quality and don’t fit 3 of the groomsmen despite sending in measurements. Because we sent in measurements they won’t refund. $615 wasted.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

They say custom made

They say custom made. My best man and I were both measured professionally and our suits are not even remotely close. Won’t refund our money because they were custom made. I cannot help that you custom made the suits to the wrong size. Very unprofessional company. Am spreading the word anywhere I can to help others avoid the same awful outcome!

July 6, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Sainly at all costs!!

I ordered a 3 piece suit from Sainly for $300. I was horribly disappointed by them. The color was off, fabric completely different and even the buttons were misaligned. They use pictures of high quality suits and just try to replicate them when an order comes in. They tried to tell me that everything was perfect. To get a refund I had to return the item to India, I paid $50 to ship it. They needed to fill out a form so the return could clear customs, instead they ghosted me for over 2 weeks. I reported this to PayPal and luckily they refunded me regardless of where the return was. Save yourself the headache if you're the type to want what was advertised, stay away from Sainly

April 12, 2024
Unprompted review
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