Scannero 

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See what reviewers are saying

Rated 1 out of 5 stars

Do NOT trust these thieves! they lie Didnt even get to give this system a trial, but they are happy to take money. Then I cancelled via there web page as system wouldn't work and got return email t... See more

Company replied

Rated 1 out of 5 stars

Scammers!! Thieves! Waste app! First it said trial 07 days for 0.89 usd and advertsing can track mobile numbers so i did took the trial with 0.89 and not even 05 seconds they deducted 35 dollars! Most... See more

Company replied

Rated 5 out of 5 stars

ended up keeping the subscription because we use it pretty regularly now. my husband works nights and i like knowing hes left work safe especially in winter when the roads are icy. only thing id say i... See more

Company replied

Rated 5 out of 5 stars

The location by link feature is way better than sms for me because nobody checks texts anymore. I send through whatsapp and people actually click. My only complaint is you cant customize what the mess... See more

Company replied

Company details

  1. Phone and Internet Service

Written by the company

Scannero is a service that can help you to find a location by phone number. Whether you want to find your kid, partner, or anyone at all, our phone tracker by number can do this.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The cost of not reading reviews!

Trial shows 0.8 cents or so. However, the charge was for over 35+ USD. Tried adding phone numbers through the option but received no messages on the phone. Perhaps our network detects this and blocks it. Support Priority Line (Get VIP support instantly) was part of the charges but there was no response to the messages that I sent on their chat except some Bot replies which did not answer my question. Further, I sent out a message to what appeared like a dedicated support. Waited for an hour or more. No response. Cancelled my subscription immediately. My mistake being that I should have looked up reviews about the service before I signed up. If only I had checked them out on Trustpilot first, I would not have signed up. Alas!

September 19, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Jac,
Thank you for taking the time to share your experience. We are sorry to hear that our service did not meet your expectations. The initial small charge corresponds to the trial plan, after which additional services may be activated if not opted out during registration.

Regarding the delivery of messages and the support response you mentioned, we would like to investigate this further. Could you please provide us with the email address you used to register? This will allow us to review your account details, check the charges, and better understand the issue you faced.

We appreciate your feedback and are committed to assisting you.

Rated 2 out of 5 stars

Account refunded after wrongly charged

Update 28.09: I have received my money back, and the attention and response from Bitbox was fast.

Wanted to try for 1 scan, then got to a page where I had to opt for other services. I opted for the customer services. The next day my card has been blocked by my bank for securty reasons as someone was trying to take around 54EUR. Today the same thing happened. They use Bitbox for the transactions and they will rob you blind.

September 18, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Natalia,
Thank you for sharing your feedback. We are sorry to hear about your experience. Please note that Scannero operates on a subscription basis, and any charges are always linked to an active subscription made during registration. We do not initiate unauthorized transactions.

In order to assist you further and review your account in detail, could you please provide us with the email address used during registration? This will help us verify your subscription and clarify the charges.

Rated 1 out of 5 stars

Signed up for $1.37 24hr trial

Signed up for $1.37 24hr trial. All good. But to go to the next page and login there were 2 additional services and no option to opt out. Rather than get stung for a month subscription I was charged these services so I could access the account and cancel it. I had an account for all of 5 minutes and it cost me an additional $34.99
On contacting them they said that there was an opt out page. If there was it was not clear and the screenshot is deliberately misleading (to accept the charges there's a big orange button marked "discard").

September 15, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Ajay,
thank you for sharing your feedback. We’re sorry to hear about your experience and would like to take a closer look into your case. Could you please provide us with the email address you used for registration so we can review your account details and assist you further?

Kind regards,

Rated 1 out of 5 stars

Deliberately misleading and extra charges.

Signed up for $1.37 24hr trial. All good. But to go to the next page and login there were 2 additional services and no option to opt out. Rather than get stung for a month subscription I was charged these services so I could access the account and cancel it. I had an account for all of 5 minutes and it cost me an additional $54.59.
On contacting them they said that there was an opt out page. If there was it was not clear and the screenshot is deliberately misleading (to accept the charges there's a big orange button marked "discard").

September 12, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Alex,
Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you encountered when signing up.

In order to review your case in detail and assist you further, we kindly ask you to provide us with the email address used during registration. This will allow us to locate your account and investigate the charges you mentioned.

Your feedback is very important to us, and we want to make sure we resolve this matter properly for you. Please contact us directly with your account details, and we’ll be glad to help.

Rated 1 out of 5 stars

My unfavourable experience served as…

My unfavourable experience served as the basis for this review: I was duped by Scannero into signing up for a subscription I didn't agree to, and it was impossible to cancel after multiple charges appeared.

August 31, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Willow,
We’re truly sorry to hear about your frustration and the difficulties you’ve experienced. Our goal is to provide clear information and helpful support, so it’s disappointing to learn we fell short.

To better assist you and review your account, could you please provide the email address used during sign-up? This will help us investigate the issues you’ve mentioned.

Thank you for your feedback—we take it seriously and want to improve.

Rated 1 out of 5 stars

This review is straightforward

This review is straightforward : scannero.io is a SCAM

August 15, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Erza,
We're sorry to hear that you feel this way. We want to assure you that our product is not a scam, and we take any concerns regarding its functionality very seriously.
If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 1 out of 5 stars

This is scam!

This is scam!
After initial 1.02 euro that was official for try price in their web page, they try to charge me additional 39.23 euro. The good old revolut blocked them and they didn't succeed.
Stay away from them!

September 4, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Kormessi,
We're sorry to hear that you feel this way. We want to assure you that our product is not a scam, and we take any concerns regarding its functionality very seriously.

We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 1 out of 5 stars

Charged twice for one time phone look…

Charged twice for one time phone look up and then trying to charge monthly

August 28, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Clay,
We're sorry to hear that you feel this way.

We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 1 out of 5 stars

Gave Scanero.io 1 $ for a quick…

Gave Scanero.io 1 $ for a quick prediction, seemed straightforward, only to spot 49.99$ gone from my bank later on, no alert on, What a shady operation.

September 3, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Lily,

We're sorry to hear that you feel this way.

We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 1 out of 5 stars

Complete Scam

Complete Scam. Paid 79p for a trial and was charged £28. There was nothing said about auto renewal in the text.

August 29, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Mattattack,
We're sorry to hear that you feel this way.We want to assure you that our product is not a scam, and we take any concerns regarding its functionality very seriously.

We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 1 out of 5 stars

From beginning to end

From beginning to end, it seems like a scam.

August 23, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Sofia,
We're sorry to hear that you feel this way.We want to assure you that our product is not a scam, and we take any concerns regarding its functionality very seriously.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 1 out of 5 stars

Hidden charges everywhere

Hidden charges everywhere, very shady.

August 31, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Esme,
We're sorry to hear that you feel this way.

We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 1 out of 5 stars

It's all phony

It's all phony. The information they provide is generic and freely available online. One of my biggest mistakes was paying for this nonsense.

August 17, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Flores,
We’re sorry to hear that the service didn’t meet your expectations. Our goal is to provide helpful and accurate information, and it’s disappointing to learn that you felt it wasn’t of value.

If you could share the email address used during sign-up, we’d be happy to review your account and see how we can assist you further.

We appreciate your feedback—it helps us improve.

Rated 1 out of 5 stars

I tried this with hope it could be…

I tried this with hope it could be helpful, but it ended up being nothing more than a money drain. No real results, no support, just frustration.

August 26, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Alexander,
We're truly sorry to hear about your experience and understand your frustration. Please know that Scannero does not engage in hidden charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

I paid $1.99 for a simple prediction

I paid $1.99 for a simple prediction, but later Scannero.io charged me $39.99 without warning, very dishonest.

August 27, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Samuel,
We're truly sorry to hear about your experience and understand your frustration. Please know that Scannero does not engage in hidden charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

Deceptive service

Deceptive service. Nothing about scannero.io performs as promised, according to this review.

August 9, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Customer,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.

In order to look into this further and help resolve the issue, could you please share the email address associated with your account?

Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible

Rated 1 out of 5 stars

They promised results for $1.99

They promised results for $1.99, but then $39.99 was deducted secretly from my account. Very dishonest site.

August 26, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Perry,
We're truly sorry to hear about your experience and understand your frustration. Please know that Scannero does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.

If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.

Rated 1 out of 5 stars

My review of Scannero.io

My review of Scannero.io: Paid €1 for a prediction, but later €49.99 was charged secretly. Reviews confirm this bad experience.

August 25, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Samuel,
We’re sorry to hear about your experience and understand your concerns.

The initial €1 is for the trial, and as explained during sign-up, the full subscription fee of €49.99 is charged automatically if the trial isn’t canceled in time. We’re sorry if this wasn’t clear and are continuously working to improve transparency.

Please provide us with the email address used during your purchase so we can review your account and assist you further.

Thank you for your feedback — it helps us improve.

Rated 1 out of 5 stars

Scannero review STAY AWAY

Scannero review STAY AWAY .
If you’re thinking of using Scannero, read this review first. Hidden charges, useless results, and terrible support.

August 21, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Conor,
We’re sorry to hear that your experience with Scannero didn’t meet your expectations.

We strive to provide clear pricing, accurate results, and helpful support, and we’re concerned to hear you feel otherwise. Please provide us with the email address used during your purchase so we can review your account and assist you further.

Thank you for your feedback — it helps us improve.

Rated 1 out of 5 stars

Outdated data

Outdated data, big bill.
I paid expecting accurate location info, but the data was weeks old and completely useless. Then they charged me again without even asking.

August 22, 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear KeiraY,
We’re sorry to hear that the data you received did not meet your expectations, and we understand your frustration regarding the charges.

Our data is updated regularly, though there can be delays depending on the sources. Regarding billing, subscription fees are charged automatically at the end of each period unless canceled in advance. We strive to be transparent about this during sign-up.

Please provide us with the email address used during your purchase so we can review your account and assist you directly.

Thank you for your feedback — it helps us improve.

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