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Scentbird Reviews 24,439

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 14,774 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the product, appreciating the opportunity to try various scents at an affordable price. Many enjoy the convenience of the subscription service, highlighting timely deliveries and the ability to customize their fragrance choices. People also praise the quality of the products, noting that the perfumes smell authentic and last a good amount of time. However, some people were dissatisfied with certain aspects, mentioning issues with product quality such as faulty spray mechanisms or scents not lasting as long as desired. A few customers also experienced problems with delivery, including delayed or missing shipments, and some expressed concerns about being charged incorrectly or receiving unwanted items.

What people talk about most

Product

People report positive experiences with product, appreciating the opportunity to try different high-end... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the products, noting that scents... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the affordability, finding it a... See more

Subscription

Customers had ambiguous experiences with subscription. While some reviewers expressed delight and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise timely deliveries, fast shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good value and selection. I have received three fragrances so far and two of them were good matches for me, one was not. Some continued refinement of fragrance preferences would be helpful, such as ra... See more

Company replied

Rated 4 out of 5 stars

I love scent bird I have ordered from them multiple times I love the little tubes so tiny they fit everywhere an with them that size an cheap price I can buy different scents I like an not break my ba... See more

Company replied

Rated 4 out of 5 stars

Love the product but wish the you could actually get the product out every time without the struggle. I am really thinking about cancelling my subscription bc of it. What's the point of having it if I... See more

Company replied

Rated 4 out of 5 stars

I’m very new to Scentbird (only two months) and so far I’m loving it! The only thing I would change is being able to get a receipt for my subscription orders that have processed. I tried asking the Sc... See more

Company replied


Company details

  1. Beauty & Well-being

About Scentbird

Written by the company

About Us

Written by the company

Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.

Contact info

3.8

Great

TrustScore 4 out of 5

24K reviews

5-star
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Rated 1 out of 5 stars

The scence or lotion is not my favorite…

The scence or lotion is not my favorite it’s too expensive for It. I would like to unsubscribe.

May 13, 2026
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Reply from Scentbird

We’re sorry to hear the scent wasn’t your favorite. We’ve canceled the subscription, so there will be no future renewal charges moving forward 💖 You can also rate the fragrances you received or retake the scent quiz anytime to help improve future recommendations if you decide to return. If you have any additional questions or concerns, please email us at support@scentbird.com 💌

Rated 1 out of 5 stars

I do not want to be subscribed and…

I do not want to be subscribed and never signed up to be, do not charge me again! I'm furious about the charge. Saving this as confirmation I informed you guys as well seeing as there is no customer service number available to end this fraud! Thank you!

May 18, 2026
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Reply from Scentbird

We’re sorry to hear about your experience 😥 We can confirm that the subscription has been canceled, so there will be no future renewal charges moving forward. If you still have any concerns or would like us to review the account further, please email us at support@scentbird.com with the email associated with your account.✨

Rated 2 out of 5 stars
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Reply from Scentbird

We’re sorry to hear the scent didn’t last as expected ✨ Longevity can vary depending on the fragrance, skin chemistry, and even the environment where it’s worn 💖 You can also rate the fragrances you receive and retake the scent quiz to help find scents with stronger performance and projection. If you’d like recommendations, please email us at support@scentbird.com.

Rated 4 out of 5 stars

Receipt Availability

I’m very new to Scentbird (only two months) and so far I’m loving it! The only thing I would change is being able to get a receipt for my subscription orders that have processed. I tried asking the Scentbird chat where I could find one but all it could tell me is that it was unavailable. If this could be fixed it would definitely be a five star!

May 20, 2026
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Reply from Scentbird

Thank you so much for giving Scentbird a try 😊 We’re thrilled to hear you’ve been loving the experience so far after your first couple of months with us 💖 We also truly appreciate the feedback regarding order receipts. We understand how helpful it would be to have easier access to processed subscription invoices, and we’ll be sure to share your suggestion with our team ✨

Rated 3 out of 5 stars

Shipping takes a long time

It’s OK the bottles are actually bigger than you would think they do last a while I have doubts that it’s the real product, but that could just be me and my insecurities. My biggest problem is they really take a long time to ship the first time I ordered it took three weeks to get to me. After paying that’s a long time for a company that’s been doing this for alone alone time

May 20, 2026
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Reply from Scentbird

We’re glad to hear the vial size lasted longer than expected 😊, and we’d also like to assure you that all fragrances sent through Scentbird are 100% authentic and sourced directly from brands or authorized distributors 💖 We’re very sorry about the shipping delay, though 😥 Orders typically arrive within 7–10 business days after shipment, but carrier delays can occasionally extend transit times. We truly appreciate your patience and feedback regarding the delivery experience.

Rated 4 out of 5 stars

Great Product

Great Product

May 11, 2026
Scentbird logo

Reply from Scentbird

We’re thrilled to hear you’re enjoying the product and truly appreciate you taking the time to share your experience with us 💖

Rated 5 out of 5 stars

Easy to use app

Easy to use app. You build you list but can make changes. Products come in timely. I love getting to really try out different scents!

May 12, 2026

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