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Rated 1 out of 5 stars

Not genuine fragrance. Content on the website has now disappeared so I'm unable to contact them and organise return. The only means of contact is an online message bot which no-one replies to. Have no... See more

Rated 5 out of 5 stars

Amazing shopping experience, bought two as soon as the first one arrived. Prices are reasonable especially for smells you haven’t smelt before you buy the 100ml bottles. Would highly recommend.

Company replied

Rated 5 out of 5 stars

Scent Samplers has won my heart with their exceptional service and sampling choices. Quick delivery and the chance to sample before committing make Scent Samplers my top pick. I began with the second-... See more

Company replied

Rated 5 out of 5 stars

Great lasting scents and a huge selection of fragrances to choose from. I would highly recommend purchasing from this business as their sprays are nothing but amazing. They last all day and I have got... See more

Company replied

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Have you ever yearned for the opportunity to "try before you buy" when shopping for fragrances online? Look no further, because at Scent Samplers , we've crafted an exclusive perfume sampling service just for you. What We Bring to the Table: Scent Samplers specializes in providing authentic perfume samples for purchase, sourced from some of the most renowned names in the fragrance industry. Our commitment is simple: 100% genuine fragrances—no knock-offs, no counterfeits. We take pride in offering you reliable decants and samples, sourced from top-tier suppliers. But that's not all. We're all about enhancing your fragrance journey. When you order above £15, we're delighted to offer you free delivery, making your purchase even more convenient and budget-friendly. And here's an extra reason to indulge: for orders exceeding £30, you'll enjoy a generous 10% discount, making your fragrance exploration even more rewarding. Independence Is Our Forte: At Scent Samplers , we stand as an entirely independent entity, free from any associations or affiliations with the brands we proudly feature in our collection. We don't utilize their packaging, trademarks, or logos. Instead, we offer carefully curated, smaller-sized perfume samples in our distinctive packaging. Your fragrance experience is our priority, and we're dedicated to providing you with an independent and genuine perfume sampling experience like no other.


Contact info

3.8

Great

TrustScore 4 out of 5

44 reviews

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Rated 5 out of 5 stars

Excellent service and prompt

Excellent service and prompt . We ordered a few samples that never arrived initially and scent sample took time out to check where they could be. It was found out that Royal Mail has lost them. So scent sample resent our order out again as urgent . Thank you for being so professional

March 1, 2024
Unprompted review
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Reply from Scent Samplers

Thank you so much for the review! We truly value your support as a customer and for spreading the word about us. We are looking forward to the opportunity to serve you again soon.

Rated 5 out of 5 stars

Fantastic company

5 stars from me.
Because this company practice what they preach. Every order is spot on and the perfumes and aftershave’s are spot on. I’ve recently brought Tom Ford and others that I’d never heard of.
Every time they never let me down.
I’ve been to others and sent the whole order back because it was all fake. Scent samples are the best I’ve tried and will keep going back for more and more.

February 20, 2024
Unprompted review
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Reply from Scent Samplers

We are delighted to hear that you had such a smooth experience with us. Thanks for the shout-out. We are always here to help you with your scented adventures.

Rated 5 out of 5 stars

Cedrat Boise

Cedrat Boise. Love it. Happy to recommend. Fast delivery. Good company to deal with. Will use again

February 15, 2024
Unprompted review
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Reply from Scent Samplers

We are delighted to hear that you had such a smooth experience with us. Thanks for the shout-out. We are always here to help you with your scented adventures.

Rated 3 out of 5 stars

is there anyway this can be fixed?

Amazed at the sample at which I bought and the quality of the samples, but hugely disappointed in only receiving 5 of the 9 i ordered

February 13, 2024
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Reply from Scent Samplers

Hi, This was resolved for you. Apologies for the inconvenience and thanks once again for Shopping with us.

Rated 1 out of 5 stars

The scent was not the original…

The scent was not the original fragrance. Advertising as selling genuine fragrance samples but then sending people dupes is misleading and sits in the same category as scamming.

It is not right and not ok.

I highly recommend that you test the fragrance in the store before you order so that you are aware of what it smells like which is what I did, however, I was not able to afford the £245 for the original fragrance at the time so ordered a 10ml from Scent Samplers so that I could still have it in my life at a cheaper price........I could smell the disappointment as soon as I opened the lid and hardly needed to spray to tell as it was very apparent.

Maybe some of their samples are genuine but just be cautious!!

February 8, 2024
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Reply from Scent Samplers

I'm terribly sorry to hear about your disappointment with the fragrance sample you received from Scent Samplers. We understand how disheartening it can be, especially when you're looking forward to enjoying a scent that carries both emotional value and anticipation. Please accept our sincerest apologies for any inconvenience this may have caused you.

At Scent Samplers, we strive to deliver the highest quality and authenticity in all our products. It's possible that what you've experienced could be attributed to a variance in the batch, which can occasionally result in slight differences in scent profiles. However, we take your feedback seriously and had already completed the return process, along with issuing a full refund as you requested.

We want to assure you that our samples are decanted manually from original bottles, and while we do our utmost to prevent any errors, human mistakes can happen. Nevertheless, we have rigorous systems in place to minimise such occurrences and ensure they are exceptionally rare.

Please understand that your satisfaction is of paramount importance to us, we have initiated the return process as soon as you contacted us as well as issued a full refund to ensure your satisfaction.

Once again we are sorry for the inconvinience , and hopefull you will understand our point of view.

We are trying our best to provide the best quality products and service to our customers.

Rated 5 out of 5 stars

Fabulous company

Fabulous company. Giving an excellent opportunity to try perfume before committing to a full sized bottle. Always happy to help. Fast delivery. Would definitely recommend

February 5, 2024
Unprompted review
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Reply from Scent Samplers

We are delighted to hear that you had such a smooth experience with us. Thanks for the shout-out. We are always here to help you with your scented adventures.

Rated 5 out of 5 stars

10/10 for me on all levels

10/10 for me on all levels , the way it’s packaged, delivers are on time and customer service was excellent 👌🏾

January 12, 2024
Unprompted review
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Reply from Scent Samplers

Thank you for sharing your positive experience with our service and support team. Your feedback means the world to us, and we are dedicated to keeping up this standard of excellence.

Rated 5 out of 5 stars

Lush

What a beautiful scent , Now taken the plunge and order a bottle , Absolutely loved the scent samplers options to try different scents before committing to larger / more expensive bottle, superb service , easy to order , arrived swiftly You won’t be disappointed

January 20, 2024
Unprompted review
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Reply from Scent Samplers


Thank you so much for the review! We truly value your support as a customer and for spreading the word about us. We are looking forward to the opportunity to serve you again soon.

Rated 5 out of 5 stars

Superb company

Very prompt service, a fantastic selection of scents, and great bottles. 10 out of 10. 👍

January 12, 2024
Unprompted review
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Reply from Scent Samplers

We at Scent Sampler's are grateful for your feedback and for having you as a valued customer. Your satisfaction is our priority, and we'll continue to work hard to maintain it.

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. Genuine perfume samples sent in a lovely pouch and reasonably priced.

December 23, 2023
Unprompted review
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Reply from Scent Samplers

We at Scent Sampler's are grateful for your feedback and for having you as a valued customer. Your satisfaction is our priority, and we'll continue to work hard to maintain it.

Rated 5 out of 5 stars

Lovely fragrance prompt delivery very…

Lovely fragrance prompt delivery very pleased 😃

December 21, 2023
Unprompted review
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Reply from Scent Samplers

We at Scent Sampler's are grateful for your feedback and for having you as a valued customer. Your satisfaction is our priority, and we'll continue to work hard to maintain it.

Rated 5 out of 5 stars

Amazing shopping experience

Amazing shopping experience, bought two as soon as the first one arrived. Prices are reasonable especially for smells you haven’t smelt before you buy the 100ml bottles. Would highly recommend.

December 1, 2023
Unprompted review
Scent Samplers logo

Reply from Scent Samplers

We're grateful for your feedback and for having you as a valued customer. Your satisfaction is our priority, and we'll continue to work hard to maintain it.

Rated 5 out of 5 stars

Affordable samples

This is a great way to get an affordable sample to test if the perfume is suitable for you. Easy website to navigate, purchase was made simple and scent sent quickly. I requested Penhaligon’s Halfeti and I love it 😍

November 9, 2023
Unprompted review
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Reply from Scent Samplers

We're grateful for your feedback and for having you as a valued customer. Your satisfaction is our priority, and we'll continue to work hard to maintain it.

Rated 5 out of 5 stars

Excellent service

Excellent service. Best priced genuine samples available. Went out of their way to provide outstanding service for me. Will definitely be ordering again

November 13, 2023
Unprompted review
Scent Samplers logo

Reply from Scent Samplers

We're grateful for your feedback and for having you as a valued customer. Your satisfaction is our priority, and we'll continue to work hard to maintain it.

Rated 1 out of 5 stars

Placed an Order But...

Placed an Order (#2524) on Saturday, and it sank into the abyss. I received a confirmation email saying they aim to dispatch within 24 hours on a workday. At the end of Monday, the order still was not dispatched, so I sent an email for an update and received no answer. The same at the end of the next day (today) – messaged via the service on the website and was given the cold shoulder again. As a first-time customer, you never know what to expect, so naturally, you want to be up to date to know if you can rely on or request a refund and order somewhere else. If anything annoys me more than ever, it is disrespect for customers. You only get one chance to make a good first impression, and sadly, this company already lost me. I will make sure to update this review in case anything changes, but even if it goes well eventually, it is already a few stars down for me due to bad customer service.

November 14, 2023
Unprompted review
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Reply from Scent Samplers

Dear Dimitar,

I hope you are well. I am reaching out to inform you about an update regarding your recent order.

We had planned to dispatch your order yesterday, but unfortunately, we encountered some internal issues that prevented us from doing so. We understand how important timely delivery is to our customers, and we sincerely apologize for this unforeseen delay.

To ensure that you receive your order as quickly as possible, we have arranged for it to be dispatched today with express delivery. You can expect it to arrive within the next 1 to 2 working days.

We truly value your patience and understanding in this matter. As a token of our commitment to providing the best possible service, we are offering you a 20% discount on your next order. Please use the coupon code YTCR2A1CV26Z at checkout to avail this discount.

Once again, we apologize for the inconvenience this delay may have caused. If you have any further questions or concerns, please feel free to reach out. We are here to assist you.

Thank you for your continued support.

Warm regards,
Admin
Scent Samplers

Rated 5 out of 5 stars

Fantastic. Will use again

Arrived in the most well packaged and secure way of all of the sample decanters whom I have purchased from. Lovely bottles (I prefer them in glass, which these are) with a nice atomizer for the size. Authentic samples. Will definitely use again. Thank you for the attention to detail.

November 2, 2023
Unprompted review
Scent Samplers logo

Reply from Scent Samplers

We're grateful for your feedback and for having you as a valued customer. Your satisfaction is our priority, and we'll continue to work hard to maintain it.

Rated 5 out of 5 stars

Great company with great customer…

Great company with great customer service! My samples arrived quickly - I will be a returning customer

October 26, 2023
Unprompted review
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Reply from Scent Samplers

HI Amy , Thank you so much ! We are here whenever you need us! Have a lovely evening.

Rated 5 out of 5 stars

Scent Samplers has won my heart with…

Scent Samplers has won my heart with their exceptional service and sampling choices. Quick delivery and the chance to sample before committing make Scent Samplers my top pick. I began with the second-largest sample size and couldn't be happier. Trust Scent Samplers for premium scent selection!"

September 9, 2023
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Reply from Scent Samplers

We appreciate your positive review and your support. Your trust in us is not taken lightly, and we're committed to delivering excellence every time.

Rated 5 out of 5 stars

Amazing experience

September 3, 2023
Unprompted review
Scent Samplers logo

Reply from Scent Samplers

We're grateful for your feedback and for having you as a valued customer. Your satisfaction is our priority, and we'll continue to work hard to maintain it.

Rated 5 out of 5 stars

Amazing quality

I am genuinely surprised by the quality of the fragrances they are 100% genuine and delivery arrived on time and the gold glass bottles have a bold look to them. All in all I was very happy with the service and will be returning!

September 3, 2023
Unprompted review
Scent Samplers logo

Reply from Scent Samplers

We appreciate your positive review and your support. Your trust in us is not taken lightly, and we're committed to delivering excellence every time.

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