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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and effectiveness, especially for issues like anal gland problems, anxiety, and allergies. People appreciate that the products are made with natural, vet-approved ingredients and that their pets love the taste, making them easy to administer. The customer service is frequently described as excellent, with many consumers commending the friendly, efficient team and quick responses. However, some customers were dissatisfied with the service, reporting issues with website navigation, unexpected subscriptions, and difficulties with returns. A few other people also felt that some products, particularly the treats, were too hard for their dogs, especially smaller breeds.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products for... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of ingredients,... See more

Customer service

Consumers generally report positive experiences with customer service. Many reviewers highlight the customer... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the excellent aftercare, informative... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many praise the speed of delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have only just started the Calming chews so can’t say much about those just yet but we’ve incorporated Scooch supplements into Buddy’s mealtime before and have never had any issue with them! I’m reall... See more

Rated 5 out of 5 stars

Very impressed with scooch anal gland chews which have helped our fussy girl and her bum so much. She won’t touch food with normal supplements added in so these treats are very handy. They are approve... See more

Rated 5 out of 5 stars

Been giving my dog Scooch pet All in One chews. He loves the taste, his skin, coat and general health is good. I’ve had a few issues navigating the website with ordering and subscription however... See more

Rated 5 out of 5 stars

My dog has suffered for the last 3yrs with anal gland problems, with constant trips to the vets, getting no help other than the painful treatment to empty them. We'd tried several different remedies... See more


Company details

  1. Pet Supply Store

Written by the company

All-in-one subscription to eliminate hassle from your pet healthcare. From online assessment, health tracking and AI assistant to 24/7 vet support and vet-formulated treatments.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
4-star
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1-star

Replied to 10% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Finally something that worked!

We love the products! We’ve tried a range of the scooch pet chews and what can I say! First we trialed the all in one which covered a host of problems and I really did notice a difference in my dog. Her anal glands flared up so wanted to switch and try these, gave her a months supply and haven’t looked back since! She’s now no longer bothered by them and loves her scooch chew every morning! It worked for us! Thank you scooch!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, my Cockapoo has had trouble with her glands since she was a pup. After 2 procedures to flush and pack the glands and going to vet every 4 weeks to have them expressed, I found Scooch. Highly recommend their products to stop the scoot.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fab products

Fab products! My dogs fussy and they love these supplements. I’ve noticed a difference already. Really good customer service and fast delivery.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
My dog has trouble with her anal glands.
I purchased anal gland chew supplements and they are really helping. She has only been on them for a month.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Scooch Anal Gland

10/10. THANK YOU Scooch!

My 3-year-old Dottie-Sozzidge suffered terribly with anal gland problems. Constantly scooting, biting at her rear end, sore stained bottom and awful fishy smell. My vet charges £30 a time to express them, so it's at least £90 to £120 a year on top of pet insurance. I also wasted a small fortune trying so many 'solutions promising the best results', none of which did much, if anything at all. Thankfully, I found Scooch, and after only three weeks, everything is sorted. No further problems at all and Dottie loves the taste of the treats.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

I need to return an item and l have…

I need to return an item and l have found that no one answers Can you please help me as I’m exhausted trying to resolve this problem. All l need is the proper advice from you on how to return an item and the address where l should send it.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I saw the vet involvement in this…

I saw the vet involvement in this product and wish it had been around before as our cocker spaniel has had to have regular vet nurse appointments to help with her AG's - which you don't know are a regular issue -until you have a dog!
She loves the treats and we thought we'd try the dental sticks once - she loves them as well.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

A great way to get results

My shitzu Poppy has suffered yeasty itchy skin for over a year. She has had everything from the vets and nothing has worked, I tried scooch air dried kibble and it has helped so much she is not itchy anymore her furr is growing back in just a month

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

It’s working

My dog Chico was scooting all the time the vet said he needed his analglands done. I’m not a fan of this procedure as it’s usually a nurse that does it and I think they can do more harm than good so I wanted something else so I chose scotch. It has taken about three weeks to see signs that it’s working but it is all going well and I’m happy with the results

November 16, 2025
Unprompted review
Rated 4 out of 5 stars

Natural chew to boost health!

Positive experience with ordering Scooch from Amazon for my dogs all in one supplement. I love how these supplements are natural and promotes my dogs health and wellbeing. The reason I didn’t give 5 starts is because full priced the chews can be a bit on the pricey side (£35) but with offers and promotions think it’s more reasonable. My dog is medium sized and enjoys his daily chew every morning as part of his breakfast routine. The fact it has been clinically proven and uses vet-formulated ingredients builds trust in the effectiveness of this product. I would recommend these products to support your dogs long term health.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products

Been giving my dog Scooch pet All in One chews.
He loves the taste, his skin, coat and general health is good.
I’ve had a few issues navigating the website with ordering and subscription however customer service team were on the ball at resolving.Friendly, efficient team,quality products. Would definitely recommend!

October 16, 2025
Unprompted review

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