Seabrook Crisps Reviews 111

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant disappointment with the product, citing issues such as a lack of flavor, burnt taste, and an oily aftertaste. People also frequently mentioned the inconsistent quality of the crisps, noting variations in color and texture, with some appearing overcooked or stale. A common complaint among consumers was the quantity of crisps in the bags, with many feeling that the packets were only half full or contained mostly crumbs. Some reviewers also raised concerns about unexpected elements in their packets, while others were concerned about the use of poor-quality potatoes. Conversely, a small portion of people felt that the crisps had a great taste and flavor, and appreciated the amount of crisps in the bag, considering them superior to other brands.

What people talk about most

Product

Customers had ambiguous experiences with product quality. While some reviewers praise the great quality and... See more

Quality

Clients share ambiguous opinions on quality. While some customers praise the great taste, flavor, and ample... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I got the sea salted multi pack they taste nice, but it would be nice if there were more crisps in it because there are not even half a bag of crisps in it.

Rated 1 out of 5 stars

Brought multi pack on 27 May 2025. On opening packet I found what I can only describe as plastic machine part coloured blue with 3 red suction heads. I contacted CS on this and sent them photograph... See more

Rated 1 out of 5 stars

I purchased a multipack of their salted crisps. One packet had a split at the bottom. I contacted the company by email with photograph, twice. I have heard nothing from them.Terrible customer service.... See more

Rated 1 out of 5 stars

What on earth has happened to the flavouring? Especially cheese and onion. They used to taste amazing but now there's barely any flavour and the crisps are burnt. I certainly won't buy these again The... See more


2.3

Poor

TrustScore 2.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Who stole the flavour? …

What on earth has happened to the flavouring? Especially cheese and onion. They used to taste amazing but now there's barely any flavour and the crisps are burnt. I certainly won't buy these again They used to be my favourite but supermarket own brand beat these hands down

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

BEEFY WITH MACHINE PARTS

Brought multi pack on 27 May 2025. On opening packet I found what I can only describe as plastic machine part coloured blue with 3 red suction heads.
I contacted CS on this and sent them photographs and other information from the crisp packet.
Received e.mail response stating they would investigate and get back to me within 28 days. To date I have heard nothing to this company.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Love these crisps

Love these crisps , No fancy ingredients/flavours just crisps how they should be . Do not change a thing proper British crisps . And you get plenty in a bag unlike some of the bigger companies .

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a 6 pk of cheese and onion…

I purchased a 6 pk of cheese and onion as I've always loved the flavor. But of late I've been so disappointed that this pk of 6 was horrendous. They were all bits, very burnt edges and no flavor that I threw them away so don't think I will buy them again. After 50 years of buying them from my time at school I am really not happy with your crisps anymore.

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

Once the best now the worst

I don't know what they have done to these crisps but now they taste terrible. They have a peculiar taste like they have been slightly burnt and there is no crispiness of flavour to them any more. Once over I would only ever buy this brand. If this continues then I fear Seabrook crisps won't survive!

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Quality Control

I have eaten many of Seabrook crisps with sea salt and have enjoyed them.No broken crisps etc.

However, the last multi pack I bought were awful, they were so salty that I couldn't eat them. I think there must have been a problem on the production line. They went in the bin.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a multi bag

Bought a multi bag. Can’t taste any flavours at all. If I wanted plain I would have bought plain. Avoid if you like to actually taste flavour. Rubbish

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a bag of the fries salt and…

Bought a bag of the fries salt and vinegar crisps, I was somehow robbed of the amount in the bag between the time of opening it and looking inside.

Surely not right? Least amount of crisps I've ever seen in my life, also where's the salt? Where's the vinegar? Also robbed of flavour

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

Not good

I usually love the Seabrook crisps they usually full of flavours. I was in the shop and I saw Seabrook bites hot and spicy I thought I going to try them as I never seen them before.
Well disappointed no flavour no spice, not hot. They should be renamed as Seabrook bites you been conned. Seriously did you try them before you sold them?
They only taste of maize
A disappointed customer

January 18, 2025
Unprompted review
Rated 2 out of 5 stars

Mushed crisps

Opened a multipack the contents is all in bits not a full potato crips amongst them. Will no buy again.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

No taste

No taste.
Just got "scorching hot trinidad and tobago". Sorry there is no flavour in these. Slightly peppery but thats it. I can taste potatoe and frying but thats about it. No sauceyness. I will never buy again. Seems like people on trustpilot have been screaming NO TASTE for years and the company doesnt seem to listen.

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality and production.

I will no longer buy Seabrook crisps of any flavour. They are always broken up into small bits and therefore difficult to eat. Also, all flavours seem to be lacking in taste.

August 25, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look